Welcome to the Payments FM (prev. Payments Strategist), the show where we explore the world of online payments, the strategies driving payments innovations, and the experts leading the way. In every episode we invite top payment professionals to share their insights and experiences.
In this episode, we sit down with Philip Pages, CEO of Redux Payments, to explore the issue of involuntary churn in subscription-based businesses.
Why churn is a critical problem, the difference between voluntary and involuntary churn, and the need for intelligent retry logic to reduce churn rates.
We dive into various retry strategies, the impact of new technologies like network tokens, and other methods to optimize payment recoveri...
Understanding Payment Integration Models and Risk Management with Joshua Silver, CEO of Rainforest
In this episode of Payments.FM, Joshua Silver, the CEO of Rainforest, delves deep into the intricacies of payment integration models for software platforms.
We discuss the two primary models: the integrated referral model and the embedded payments model. Joshua highlights the advantages and disadvantages of each approach and emphasizes ...
The Essential Guide to Payment Orchestration with Gr4vy's VP Commercial Zubin Vandrevala.
Join us in this insightful episode as we delve into the world of payment orchestration with Zubin Vandrevala, VP Commercial at Gr4vy. Learn about the evolving needs of merchants in payment processing, the complexities they face, and how orchestration platforms can provide strategic advantages. Zubin shares his experiences and case studies,...
In this episode, Anantharaman Pattabiraman, CEO of the payment intelligence platform Inai, discuss the intricacies of payment performance metrics.
We chat about metrics for different business models such as e-commerce and subscription services, the challenges merchants face in tracking and interpreting payment data, and the opportunities for leveraging AI in payments.
Anta provides actionable insights on optimizing authorization rate...
In this episode, Jenna Wire, a seasoned expert in the FinTech industry and a founding member of Venmo and Braintree, discusses the latest global trends in payments, challenges facing subscription businesses, and the new era of cross-border payments.
Jenna shares her insights on the high costs of credit card processing for merchants, the importance of payment orchestration, and the strategies for reducing payment processing costs.
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