ABNB Federal Credit Union took a bold step by adding sending capabilities for instant payments in November 2024. The goal? To empower members with seamless money movement 24/7, even during banking holidays. The early results exceeded expectations – 2,300 transactions and over $1.1 million sent in just two months, with an average transaction size of nearly $700. In this podcast, Cassandra Tucker, director of operations at ABNB, discusses how the Virginia-based credit union developed its business case and technology, including implementing multi-layered fraud mitigation tools, to bring instant payment send capabilities to all of its members – proving that smaller financial institutions can be leaders with instant payments.
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Payments Nerds is brought to you by The Clearing House, hosted by Greg MacSweeney, and produced by Earfluence.
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