Kerrijo Ellis - What Matters Most

Navigating cancer is never easy—especially without the right information and support. When Kerrijo first came to Moffitt, her care team immediately recognized her deep need for knowledge. Just as importantly, they understood that her family needed to be part of the journey too. At Moffitt, our patient-and-family-centered care ensures that both patients and their loved ones receive timely, accurate information and are invited to actively participate in care and decision-making. Because healing is stronger when no one walks the path alone. 🎙️What You'll Learn From Kerrijo How Kerrijo’s cancer journey began with misdiagnoses and uncertainty, and the powerful moment she received her diagnosis — alone. The impact of compassionate communication from Dr. Saeed and the staff, and how Moffit's team made space for her family to be informed and involved.  Kerrijo's advice to healthcare providers: empathy, small conversations, and treating people like family matter deeply. The impact of a compassionate physician who finally listened and took action, and why empathy and inclusion make all the difference for patients. 🧡 The Heart of the Story Small acts—like asking if a caregiver has questions—can leave a lifelong impact. Moffitt’s family-centered approach transforms the cancer experience by keeping support systems informed and involved. Clear communication, empathy, and proactive education build trust and reduce fear. The lasting power of including caregivers in care—because “they don’t have cancer, but they have cancer.” Access the show transcript, notes, tools, and resources at: https://www.moffitt.org/patient-family/pep-talks/kerrijo/