Still scrambling to fill gaps in your summer schedule—while silently dreading Q4?
Is your inbox overflowing, your to-do list never-ending, and your bookings still unpredictable?
And are you relying on a glorified calendar app instead of a real system to grow your business?
In this packed episode, Dom shares how a week off in Menorca - with no emails, no Slack, and no distractions - helped him see things more clearly than he has in years. You’ll learn how to use the power of a “digital detox” to spark better thinking, deeper focus, and a healthier way to run your business. Dom also introduces a new regular feature: Tech Talk with PetBizSuite co-founder and tech wiz Josh Hightower.
In the debut segment of ‘Tech-Talk’, Josh breaks down what a CRM actually is, how it differs from your booking software, and why both systems are essential if you want to grow, re-engage past clients, and automate your follow-up.
Plus, you’ll hear real-time reflections from Dom’s UK Elite Mastermind members as they share what they’ve achieved so far in 2025 - and how the 90-day planning process the meetings provide is helping them crush their next chapter.
In this episode, you’ll discover:
• Why Boredom Isn’t the Enemy – How stepping back (and putting down your phone) can help you move forward faster.
• CRMs vs Booking Systems – Josh Hightower explains why managing leads, reviews, and reactivations requires more than a calendar.
• Work in 90-Day Sprints – Dom shares his favourite way to get focused, eliminate overwhelm, and make real progress.
• Mastermind Momentum – Hear how Dom’s Elite members are tackling big goals, launching new products, and staying accountable.
• The Power of Events – Why scheduling an open house or appreciation event can energise your team and create serious sales spikes.Thanks for tuning in!
To learn more about Dom’s coaching programs and how to build a premium pet care business, visit: www.petbusinessmarketing.com/diamondnow
Big thanks to this week’s guest, Josh Hightower from PetBizSuite, you can find out more about how PetBizSuite CRM can help your business grow by going to www.petbizsuite.com
Remember, the next Barkleigh show is happening in Hershey in November. Be the first to find out when the tickets go on sale by registering your info at www.petboardingexpo.com
Episode Highlights:
[00:51] – Dom introduces the episode: a halftime reset for 2025—and why stepping back can help you step up.[03:00] – Dog news: A Liverpool pet store gets a legal letter from Hugo Boss over a cheeky name choice.[05:03] – The launch of Tech Talk! Josh Hightower joins Dom to explain the difference between CRMs and scheduling systems.[08:15] – Why your old customers are your easiest sale—and how to win them back with database reactivation.[11:56] – Dom recaps his week in Menorca and the mental clarity that came from a full digital detox.[18:04] – The 12-Week Year mindset: Dom explains why quarterly planning beats annual goals every time.[21:07] – Live from the UK Elite Mastermind: Members share how they’re staying focused, launching new products, and handling growth challenges.[35:21] – Why now is the perfect time to plan an event—and how it can attract new clients, energise your team, and drive sales.[37:08] – Pricing, promotion, and planning for Q3 and Q4—Dom wraps with a mini action plan for the second half of the year.[39:24] – Heads-up! Hershey Expo registration is opening soon. Visit petboardingexpo.com to get on the list.