Ken Hughes — Leading Consumer Behaviouralist, The King of Customer Experience — joins podcast host Alex Bélisle-Springer after his keynote at the Salon Owners Summit 2025 to further discuss how focusing on authenticity, connection and relationship building in your salon, spa, or clinic business can give you a clear advantage over your competitors. Plus, exclusive moments from the event!
Get your tickets to the next Salon Owners Summit now: https://www.salonownersummit.com/tickets
Learn more about Ken Hughes: https://www.kenhughes.info/
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Read the transcript, or click here to learn more about Phorest Salon Software.
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