Welcome back to Pivot With Purpose! Today I have Matt Marcotte on the show with me and I am so pumped about the wisdom he is going to share with you!
Matt is the founder and principal at M2 Collaborative, an executive leadership and high-performance consultancy. He brings 34 years of building, scaling, reinventing, leading and advising some of the most valuable brands in the world. At M2 Collaborative, Matt’s approach to helping clients drive results is grounded in unleashing human potential- individuals, teams and cultures to create commitment not compliance around a clear and compelling brand vision and strategy. He works with companies across industries to help leaders lead better through meaningful relevant connection and relationship with employees and consumers. Prior to M2 Collaborative Matt was SVP, Head of Global Industry Advisors for Retail, Consumer Goods, Manufacturing, Automotive and Energy at Salesforce. He was also the head of the North America retail organization at Apple, scaling the technology company’s culture and sales during explosive growth early on in his career. Matt has countless experiences in retail and merchandising strategy and he currently teaches Consumer and Brand Relationship at his alma mater Boston College. I can’t wait to get into his insights and experiences navigating the ever-evolving landscape of retail!
Topics Covered:
(02:53) Matt reflects on his early career and the pivotal experiences that shaped his trajectory.
(07:25) Learning from pivotal career moments that fueled personal growth and resilience.
(38:02) The changing landscape of leadership today and the need for adaptability and empathy.
(42:59) The future of retail as impacted by e-commerce, social media, and the pandemic.
(51:23) How employee development and training impact retention and company culture.
(52:22) Prioritizing employee satisfaction to enhance customer experience.
(54:21) Strategies for effective leadership through clarity, support, and team empowerment.
Matt’s long tenure in retail is a testament to his leadership, innovation and ability to pivot with purpose! Want to learn more from Matt? Connect with him on LinkedIn!
Matt’s LinkedIn: https://www.linkedin.com/in/mamarcotte/
Meghan Houle Method Career Community & Recruitment Resources:
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