Pivoting to Technology Adoption

Pivoting to Technology Adoption

70% of technology transformations fail. Not because of the technology — because organizations never close the adoption gap. Host Donna P. Mitchell, The Transformation Authority™ and author of Pivoting to Technology Adoption: Mind the Gap, brings 48 years of Fortune 500 experience across telecommunications, aviation, airline, healthcare, and Web3/AI to every conversation. She's enabled 150,000+ professionals through four major transformation types — and she knows exactly where adoption breaks down. Each episode features executives, strategists, and innovators who've faced the gap firsthand. AI governance, workforce enablement, healthcare technology, enterprise transformation — the leadership decisions that determine whether your investment delivers or derails. Forbes Business Council. C-Suite Network Contributor. Five industries. One question: Will your people adopt what your technology promises?

Episodes

Adoption Matters More Than Sophistication — MEST Africa

May 5, 2026 • 49 mins
The best system is not the most advanced one. It is the one your team will actually use. Host Donna P. Mitchell goes inside the MEST Africa AI Startup Program in Accra, Ghana — where 30 entrepreneurs from 7 West African nations are building AI companies with fewer resources than most US enterprises spend on a single pilot. Joined by Paul Crafer, Emily Fiagbedzi, Desmond Kwaku Coffie, and Chidinma Judith Akunwa this conversatio...
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The Adoption Gap Is Widening — And the Big Four Confirmed It

April 28, 2026 • 10 mins
In 2025, I said the AI adoption crisis would not be a technology problem. It would be a people problem. In 2026, BCG, McKinsey, MIT, and Gartner confirmed it with their own data. In this solo episode of Pivoting to Technology Adoption, host Donna P. Mitchell walks through the three calls she made in 2025 — and the independent data that confirmed every one of them. Then she names the three patterns she is watching for the next 12 m...
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Three Finance Leaders. 77 Years. One Truth About AI Adoption

April 21, 2026 • 26 mins
Three financial services leaders. 77 combined years across fintech, insurance, and commercial banking. They have never met, never compared notes, and never coordinated a message. And they all arrived at the same conclusion: AI adoption in financial services fails when governance, people, and experience are treated as afterthoughts.  In this compilation episode of Pivoting to Technology Adoption, host Donna P. Mitchell brings toget...
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Adoption Gaps Are Leadership Gaps in Disguise — Bryant Richardson, Real Blue Sky

April 14, 2026 • 47 mins
Adoption gaps are not technology problems. They are leadership gaps and experience gaps in disguise. In this episode, Bryant Richardson, ICMI Top 25 CX Thought Leader two years running, explains why organizations keep failing at transformation — and why the answer is not more training.   TOPICS COVERED: •        Why adoption gaps are really leadership gaps and experience gaps in disguise •        The CRAFT Agilities Framework™ ...
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Your AI Doesn't Know Your Business — Diganta "Digs" Sengupta & Pradyumna "Prady" Kodgi, Oracle

March 31, 2026 • 35 mins
70% of technology transformations fail. In this panel episode, two Oracle leaders explain why the AI adoption gap is widening — and what enterprises must fix before the next investment cycle. TOPICS COVERED: The adoption gap: why the technology works but organizations still fail The gap between boardroom AI strategy and ground-level execution Why LLMs need business context — and how data integration provides it Health...
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Why 70% Fail — Six Experts Expose the Gaps

March 24, 2026 • 26 mins
Why do 70% of technology transformations fail? Six experts. Six gaps. Mind the Gap. In this special compilation episode, Donna P. Mitchell brings together six of the sharpest voices from Pivoting to Technology Adoption to answer the question every C-suite executive is asking — and most are getting wrong. TOPICS COVERED: Shadow AI is already inside your company — and your best people are using it AI cannot be your strategy —...
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Integration Is a Business Foundation — Pradyumna Kodgi, Oracle Health & AI

March 17, 2026 • 35 mins
Integration is not a back-end IT function — it is a business foundation. In this episode, Oracle's Pradyumna Kodgi explains why enterprises that skip integration strategy before adopting AI are setting themselves up for failure. WHAT'S COVERED: Why integration should be driven by business requirements, not technology How data silos are the biggest barrier to AI adoption Why healthcare has the most challenging inte...
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AI Is Not Your Strategy — Rupali Kumbhani on Why Enterprise Transformations Fail

March 10, 2026 • 34 mins
Why do 70% of enterprise AI transformations fail? Because organizations chase tools instead of strategy. In this episode, Donna P. Mitchell speaks with Rupali Kumbhani — Global Strategic Transformation Executive who has led enterprise-wide change at Revantage (Blackstone) and University of Chicago Medicine — about why the biggest barrier to AI adoption isn't the technology. It's leadership mindset, data readiness, and organizationa...
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From Crime Scenes to Med Tech — How Storytelling Drives Technology Adoption | Jason Ellinger

March 3, 2026 • 37 mins
How does a news photojournalist covering crime scenes become a med tech storyteller funding nonprofit impact? In this episode, Donna P. Mitchell speaks with Jason Ellinger, Co-Founder of Beard & Bowler Productions, about how covering an 11-year-old's funeral made him rethink his entire career — and how his company now uses the HERO Grant model to fund nonprofit storytelling through corporate revenue. TOPICS COVERED: The StoryB...
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ARISE — The FREE AI Governance Framework Unifying Cybersecurity & Compliance | Paul Crafer

February 24, 2026 • 38 mins
Most organizations in critical sectors have significant AI governance gaps. In this episode, Donna P. Mitchell speaks with Paul Crafer — VP Services EMEA at Assessed Intelligence, ForHumanity Fellow, and former Apple leader — about why most organizations are failing at AI governance and what the free, hand-mapped ARISE framework does to fix it. TOPICS COVERED: The ARISE framework: 7 pillars unifying AI governance, cybersecur...
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Why 99% of Transformations Fail: The 3 Variables C-Suite Ignores | Chris Majer

February 17, 2026 • 33 mins
99% of transformations start with systems and processes — and that's why they fail. In this episode, Donna P. Mitchell speaks with Chris Majer — founder of the Human Potential Project, Amazon best-selling author, and transformation architect behind $4 billion in documented client results — about why most organizational transformations fail and what actually works. TOPICS COVERED: Why 99% of transformations fail when they start...
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AI Won't Replace Commercial Lenders — Here's Why | Walt Postlewait

February 10, 2026 • 32 mins
AI reduced FinTech development from 125 hours to 25 hours. But it will never replace commercial lenders. In this episode, Donna P. Mitchell speaks with Walt Postlewait — 30-year commercial banking veteran, CDFI leader who deployed $600M+ to underserved communities, and co-founder of Portfolio Watch — about why AI will transform some lending but never replace the human judgment required for commercial credit decisions. TOPICS COVER...
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Why AI Fails in Regulated Industries: EY Leader on Governance, People & ROI | Srinath Chandramohan

February 3, 2026 • 32 mins
Why do so many enterprises fail at AI adoption? The technology works — but the governance doesn't. In this episode, Donna P. Mitchell speaks with Srinath Chandramohan — Senior Manager at Ernst & Young with 17+ years driving enterprise transformation — about why AI projects fail in regulated industries and what executives must understand about governance, human expertise, and ROI. TOPICS COVERED: Why governance is the key playe...
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The Shadow Ledger: Why Your AI Is Accumulating Hidden Liabilities | Allen Martinez

January 27, 2026 • 37 mins
Your AI is making decisions in your name right now. But can you prove why? In this episode, Donna P. Mitchell speaks with Allen Martinez — founder of Noble Digital and creator of the BXAI-OS framework — about why 84% of AI failures are leadership failures, not technical ones, and why the hidden liabilities in every ungoverned AI system are compounding daily. TOPICS COVERED: The Shadow Ledger: hidden liabilities accumulating in...
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Why 70% of Students Never Enroll & What AI Is Doing About It | Jason Sherman

January 20, 2026 • 33 mins
Did you know 70% of students who visit a university website never enroll? In this episode, Donna P. Mitchell speaks with Jason Sherman, Founder of Vengo AI and Campus Pixel, about how AI is transforming enterprise operations — from university admissions to Fortune 500 bottlenecks — and why proprietary AI infrastructure is the only way to protect client data from Big Tech. TOPICS COVERED: Why 70% of university website visitor...
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Why AI Fails: The Sociopath Problem No One's Talking About | Jeff Mahony

January 13, 2026 • 33 mins
Why do 70% of technology transformations fail? It's not the technology — it's the adoption. In this episode, Donna P. Mitchell speaks with Jeff Mahony, a technologist with three decades of experience building scalable financial systems, about why mass AI adoption is premature and why human oversight isn't optional — it's hyper-necessary. WHAT'S COVERED: Why "pitching features" loses executives — and what wins instead The 70...
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Why AI Projects Fail: An Oracle Strategist on Data, Guardrails & the 70% Problem | Diganta "Digs" Sen Gupta

January 6, 2026 • 40 mins
Why do 70% of AI projects fail? In this milestone Episode 100, Donna P. Mitchell sits down with Diganta "Digs" Sen Gupta — Forbes Technology Council member, IEEE AI Governance Committee member, and Oracle enterprise architect with 25+ years of experience — to break down what executives must understand about data readiness before any AI initiative. WHAT'S COVERED: Why "everyone from bedrooms to boardrooms" talks AI but most pro...
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Why Publicity Beats Social Media for Executive Credibility | Jill Lublin

December 30, 2025 • 16 mins
Social media is not publicity. Period. In this episode, Donna P. Mitchell speaks with Jill Lublin — 4x best-selling author and master publicity strategist who has worked with Phillips Corporation, Hewlett Packard, and major enterprises — about why publicity beats social media for building executive credibility and how kindness initiatives actually drive higher revenues. TOPICS COVERED: Why social media is not publicity — and w...
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Why 70% of Transformations Fail: A Hollywood Storyteller's Solution | Rich Bornstein

December 23, 2025 • 34 mins
Rich Bornstein helped launch Robert Redford's Sundance TV and has worked with Disney, Warner Brothers, Universal, Paramount, ESPN, Apple TV, CNBC, and the History Channel. In this episode, Donna P. Mitchell sits down with Rich to reveal why 70% of digital transformations fail — and it has everything to do with storytelling, emotional connection, and human-centered communication. TOPICS COVERED: Why executives must start with...
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Expanding the Mission: Meet The Transformation Authority™

December 16, 2025 • 5 mins
70% of technology transformation projects are failing — not because of the technology, but because of adoption. It's human. After 48 years witnessing transformations across telecommunications, aviation, airline, healthcare/pharmaceutical, and emerging technology, Donna P. Mitchell steps fully into her role as The Transformation Authority™ to break down why organizations are losing money when transformation isn't human-centered. TO...
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