Dive into the intricacies of building a customer-centric business with Derek Fournier on the latest episode of Plain Spoken. Discover how passion and care in leadership can drive customer satisfaction and business success. Learn from real-world examples like Amazon, Microsoft, and Starbucks on how to leverage customer feedback, empower employees, and implement scalable solutions.
This bi-weekly podcast shares valuable insights, strategies, and humor to help you refine your leadership and improve customer experience. For more resources, visit www.plain-sight.net
Popular Podcasts
Cold Case Files: Miami
Joyce Sapp, 76; Bryan Herrera, 16; and Laurance Webb, 32—three Miami residents whose lives were stolen in brutal, unsolved homicides. Cold Case Files: Miami follows award‑winning radio host and City of Miami Police reserve officer Enrique Santos as he partners with the department’s Cold Case Homicide Unit, determined family members, and the advocates who spend their lives fighting for justice for the victims who can no longer fight for themselves.
Dateline NBC
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.