What does it take to be a female CEO of a Regional Bank? Tenacity!
Our guest in today's episode is Angie O'Neill, President and CEO of MN Bank & Trust. Angie shares some very interesting stories and perspectives that were inspiring and motivating as well. How many female CEOs of a bank do you know? We didn't personally know any until today's show!
Angie's primary focus is on the people; customers first. When it's about giving great service, she's always focused on the customer, which is how she became so respected throughout her journey to the top position! She's a people person, loves to collaborate, and the team approach is the way to solve for just about anything. Her open door policy has her employees feeling at ease and her clients still call her (even though she's not handling their banking needs herself anymore). A shining example of a client centric leader.
She always worked very hard, advocating for her clients beyond expectations and putting in the extra effort to keep them engaged and happy. She treats her staff the same way.
There are lots of big things happening at MN Bank & Trust, like a merger with UMB! . Angie says bringing the two banks together will make for a commercial banking powerhouse, and grow the services that business owners need and want beyond the impressive menu they already have, not to mention the two cultures are a great fit!
When I asked her how she was able to become so successful in banking, she said the primary trait was tenacity. We could all use a little more of that in our world, couldn't we?
You will love listening to her interview! Find it here!
Connect with Julie Keyes, Keyestrategies LLC
Founder, Consultant, Author, Pod-caster and Instructor
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