September 6, 2024 • 17 mins
Episode 292: In this episode, Nick Coia from the Ohio Bureau of Workers' Compensation is joined by Diane Conner, Safety Manager at Miller Transfer and Rigging, and the 2024 Safety Improvement Award winner.
Diane shares her journey of transforming the safety culture at Miller Transfer and Rigging over the past two years. Learn about her strategies for building a collaborative and accountable safety department, which led to significant improvements in preventable accidents and SC&RA scores.
Discover Diane's approach to effective communication with a diverse fleet, the importance of interpersonal relationships, and the use of technology to share best practices and training. This episode is packed with valuable insights for safety professionals looking to enhance their programs.
Join us as we delve into the key elements of a successful safety program and get actionable advice on building strong relationships with your team. Don't miss this inspiring conversation!
For more information about the PCSC, visit their website at: https://portagecountysafetycouncil.com/
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Transcript
Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
(00:00):
We monitor everything on a daily basis. So we're reviewing, coaching,
and having those discussions on a daily basis.
And through that process, we
were able to gather some best practices as well. And then we share those.
We have monthly fleet calls. We do a monthly safety bulletin.
So then we share that. So we communicate what we've gained and what we've gathered.
(00:25):
We share it back out with the fleet.
Welcome to the Portage County Safety Council podcast. We hope you enjoy today's safety talk.
Welcome everyone to the Portage County Safety Council podcast channel.
My name is Nick Coya and I'm with the Ohio Bureau of Workers' Compensation and
(00:47):
Portage County Safety Council.
I am excited today for our guest as we continue our series for our upcoming
Safety Council meeting. And today joining me is a really special guest because
she has a great story to share.
And she is also our 2024 Safety Improvement Award winner.
Joining me today is Diane Conner, Safety Manager with Miller Transfer and Rigging.
(01:10):
Welcome to the podcast, Diane. How are you?
I'm great. Thanks for having me. Hello, everyone.
You know, I'm really excited about this. We started the Safety Awards system back up this year.
And I just really want to highlight your piece initially. just kind of brag
on the knowledge that's coming to our channel today.
Diane, you were instrumental in really elevating the safety department and overall
safety culture at Miller Transfer and Rigging since you arrived two years ago.
(01:35):
You created a collaborative and accountable safety department that has improved
the company's overall corporate culture.
In fact, last year in 2023, preventable accidents significantly decreased and
overall CSA score for the Federal
Motor Carrier safety scorecard improved by 11%. But that wasn't it.
You continued driving and we saw accident frequency based on miles driven and
(01:58):
total accidents was down 40% versus last year.
So as a result of this hard work that Diane put in, she did win the 2024 Safety
Improvement Award here with Portage County Safety Council.
And you were recognized by SC and RA for these great safety accomplishments.
Man, that's a lot of stuff happening in two years. What's going on there?
How did you start to drive some of this change?
(02:19):
Well, I think, you know, I started with Miller would have been,
well, it was two years ago in May. And.
I think a big thing, my previous company, I had been with it for almost 24 years.
And I was in safety there for over 10 years of that time.
So coming to Miller, I don't want to say it was easy, but it felt seamless.
(02:43):
And part of that is because there was already a base set of core values.
And that number one core value for Miller is safety.
Safety so coming into an environment where
that was already set safety is the number one
core value we talk about it a lot of places have their core values on the wall
(03:04):
i'll say i have some behind me here they're posted everywhere but it's not just
something that's posted it's something that's talked about in every meeting
every annual meeting every weekly meeting we talk about our
core values and our goals and incentives and other things are set up based on those core values.
(03:25):
So I had a really good base to start from. Another key piece of that is the communication.
So there's a couple of things that I did. I took a lot of time at the beginning
of my time here at Miller to really get to know the fleet. I made phone calls.
I reached out to folks. We have drivers that are all over the United States.
(03:49):
Some are in the office here at Corporate in Rootstown frequently, some are not.
So if they are here, I would reach out to them. I'd introduce myself.
I'd get to know them. I'd talk to them a little bit, get to know them.
It's a very, like with every group, a very diverse group.
So getting to know them and getting to know how they like to receive information
(04:14):
and get information and communicate, whether it's, you know, through email or email.
You know, a phone call or, you know, some of them text messages because,
you know, whatever the case may be,
just getting to know the fleet and getting to know how much tenure there was
(04:34):
versus the newer drivers and the experience and that they've had.
And then I kind of took that and as things were to come up or new information
were to come out, I really would spend a lot of time with best practices and
kind of lessons learned and sharing that information.
(04:55):
When a situation does arise, that's a stressful situation for everyone involved.
And having that base relationship and being able to have a conversation and
walk them through a situation and just be there to help them in that moment.
And then in hindsight, sit down and have discussions about lessons learned or
(05:21):
best practices, or even gather feedback as to what we could do differently and
making them part of the process.
I guess, was a big piece of it. I think it's important.
We talk about this a lot on this podcast channel with safety professionals.
It's that interpersonal relationship, right?
You can come in and you could write the best safety policies in the world,
(05:43):
but if you don't know your audience and you're not connecting with them,
then it's really hard to deliver that message and live by those core values.
Core values are great on the surface level, but really it has to become part of what we do.
So how did you start to break down those initial barriers? It's not always easy
coming into a company as the new safety person, especially in the role of safety.
(06:03):
Some people are not as accepting of some of the safety rules and regulations
that we put in place for their safety. just because this is how it's always been.
What was some of your approach to that communication? How did you have that
initial breakdown of that wall to be able to talk with those individuals?
Well, I think for me, it came from, one, I'm very transparent.
(06:23):
I will be the first person to say, I know the regulations.
I know them well. I have good thoughts and ideas on how to implement them.
But at the end of the day, I'm not the one sitting behind the wheel.
That's not something that I could do. I don't know that I would want to do that,
right? There is a lot in having that kind of base understanding.
(06:47):
And honestly, I have a true appreciation for what they do.
And in having those conversations, I grew up in a family of drivers.
My dad was a diesel mechanic.
So not only did I have drivers in the family, but I was around drivers growing up.
And I just had, I have a core appreciation for what they do.
(07:07):
Do, it's hard and it's a lot of responsibility when you're out there on the road.
So just kind of sharing some of that and going into each conversation,
being transparent and probably a little bit vulnerable too, and asking them
from the beginning, what hasn't worked in the past that you would like to see done differently?
(07:32):
And what are some of the suggestions and feedback that you have from your years
of experience out on the road?
What makes it a challenge maybe to pick a regulation, right?
What is a challenge about personal conveyance or what's a challenge when it
comes to this piece of the regulations and how can we,
(07:57):
do things differently to support you pre-trip, during, and post.
That's really good. You know, it's about humanizing the connection.
And sometimes we get robotic about the work we do.
You know, we just say, these are the regulations. We've got to check those boxes.
And then I really like the fact that you tie into that personal communication their feedback.
(08:17):
Because there's regulations and there's best practices. And we have to find
a way to marry those two together. together because we could develop a great
plan on a piece of paper, but what we write on the paper isn't what's always
going to happen out there in the field.
And so finding a way to marry those two together is really important.
And so you have to be able to understand regulations and best practices and
(08:39):
tie those pieces together.
So what did you bring to the table to really implement not just regulations, but best practices?
Is that something that you had built at your former employer and you brought
with you? How did you find a way to really help those people get to that point?
So I think some of them, I'm sure there are some of them that I brought with me, right?
You go into it and you go, what have I seen throughout the years that has worked
(09:03):
well versus maybe the things that haven't worked well?
So I brought some, and then of course you get the feedback, what's worked well for you, Mr.
Or Mrs. Driver, you know, whoever you're having in the conversation with,
or a lot of times here, it's great because we might have five,
six, seven, eight, 10 drivers here at a time.
(09:25):
And I can talk to all of them in a group and get that feedback from them.
And what would, you know, they all have varied levels of experience as well.
So I can gather from them, what's your best practice when it comes to securement, right?
Because from a safety standpoint, I'm always going to tell you to over-secure, right?
(09:45):
There's a regulation, but then there's, right?
If you think it, if it's the reg says it needs five chains, you might want to
go, you know, a few more than that, right?
And, you know, we implemented some technology that allowed us to easily share
those best practices. So, a lot of the information was out there or it had been
(10:08):
gathered or I gathered it.
We have a training platform and I put a lot of it out on the training platform
and I'd share it with them.
We implemented some remedial or ad hoc training when it comes to CSA and roadside
inspections via 10th Street.
So if a roadside inspection comes in and maybe there's a violation associated
(10:32):
with that, there's automatic, very specific training that goes out.
So it's immediate feedback.
We monitor everything on a daily basis.
So we're reviewing, coaching, and having those discussions on a daily basis.
And through that process, we
were able to gather some best practices as well. And then we share those.
(10:56):
We have monthly fleet calls.
And then I also, we do a monthly safety bulletin.
So then we share that. So we communicate what we've gained and what we've gathered.
We share it back out with the fleet.
You know, you and your industry have been dealing with something that almost
all industries are dealing with now.
(11:16):
And that's having to find a way to effectively communicate with workers at a distance.
You know, trucking, you've always been had that distance, right?
Even local, but really long haul truckers are away from the main office.
We got to find a way to interact and really work with them.
And now we're seeing this in corporate America as we start to go into this teleworking
(11:39):
environment where everybody's working out of their houses. Now we have to find new ways to do this.
So, you know, you you've been building this craft for many years because that's
just the industry you're in.
What what lessons have you learned? What technology do you do you employ to
be able to get those messages effectively and efficiently out to your staff?
How does that work for you?
(12:01):
I think I learned a long time ago a couple things, right? You have to be repetitive with it regardless.
We'll send it out multiple times. It's not a one and done.
We also use various platforms because, again, you have a very diverse group.
And with any diverse group, just like they like to be communicated with differently,
(12:22):
they also retain information differently.
So we utilize videos, we utilize kind of read and review, I'll say, with the fleet calls.
It's more like this where it's an open conversation. We're delivering information,
but then we open it up at the end for questions and things like that.
(12:44):
Is there any concerns that you from the fleet?
Now, not all of them can call in, but we also put everything out in notes so
they can go go back and read through the notes of whatever each call was.
We're actually working on recording those calls as well so they can read the
notes or they can just listen back to it.
So we try and hit all forms. It's not just somebody presenting.
(13:09):
It's not just a training video. It's not just a document to review.
Whatever we're putting out, we try and put it out in several different ways
so we're hitting the majority of the audience and they can gather and get that
information with what works best for them.
You know, once again, tailoring it to the specific needs of everyone.
(13:33):
And I think that's the other piece that some people miss when they start to
roll out technology is that we just assume everybody's going to understand it.
Sometimes you need that remedial training on how to use the technology itself
also before we roll out the bigger platforms and expect people to excel with it or benefit from that.
Just another thing that we do is from a safety perspective and just company
(13:55):
perspective is when we have new drivers coming in for orientation,
and this is odd in my experience, but works well for us, is it's one-on-one.
It's not a group of drivers all coming in at once.
They come in, they get the entire time. It's one-on-one.
(14:19):
They get to meet with everyone in the, you know, every different department.
So they're meeting with safety. We're kind of overseeing the orientation,
but I go in and I specifically meet with them.
Our VP of operations goes in, our president goes in and meets with every single
one of them. And then we have, you know, finance, how do you process your paperwork?
(14:43):
So that's something that I also think is unique about us.
And what we do here is we've been able to keep that one-on-one orientation. implantation.
And then I put out very often a contact list.
I'm constantly making sure they have my landline here in the office.
(15:06):
And then every driver has my cell phone number.
Operationally, we do the same thing. This is how you get ahold of us on the landline.
And if you need to, you can call us on our cell phones.
And then if they call in, it's kind of that open door, or call whoever,
whoever you remember, whoever's name pops up first in your phone list.
(15:30):
Call that person. And if they can't answer that question for you,
they will certainly either get you the answer or they will get you to the person
that can answer that question for you.
Now, this is all really good stuff. And I am really excited about this panel
interview that we're doing as part of this series on really structure for success
and how we have successful safety programs.
(15:52):
Before we hop off our call for today, though, what is the one piece of advice that you give?
What's the one call to action you would tell any safety professional listening to this podcast today?
What's that first step they need to do need to take in order to get to a successful safety program?
I think we have to figure out the best way to build a relationship with with
(16:13):
your fleet one on one or you got you have to get to know your fleet.
Very good. You know, I'll be honest. That's the one thing I say when I walk
through facilities consulting with safety.
I can usually judge your safety culture within about 30 seconds on the floor
or in the driver's seat or wherever we're at based on how well people interact
together in that relationship that you've built with each other.
(16:34):
Relationships are so, so important.
Diane, thank you so much for joining us on the podcast channel today.
But once again, I'm excited for your panel interview.
Thank you for all the work you're doing out there too, to keep the driver safe
and keep those workers here in Portage County and across the country safe.
We really do appreciate all your your hard work. And to our listeners,
until next time, be safe out there.
(16:55):
Thanks for listening. We hope you enjoyed today's podcast.
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To learn more about how your company can earn an Ohio BWC premium By becoming
(17:17):
an active member of the Portage County Safety Council, please visit our website
at www.portagecountysafetycouncil.com.
We monitor everything on a daily basis. So we're reviewing, coaching,
and having those discussions on a daily basis.
And through that process, we
were able to gather some best practices as well. And then we share those.
We have monthly fleet calls. We do a monthly safety bulletin.
So then we share that. So we communicate what we've gained and what we've gathered.
(00:25):
We share it back out with the fleet.
Welcome to the Portage County Safety Council podcast. We hope you enjoy today's safety talk.
Welcome everyone to the Portage County Safety Council podcast channel.
My name is Nick Coya and I'm with the Ohio Bureau of Workers' Compensation and
(00:47):
Portage County Safety Council.
I am excited today for our guest as we continue our series for our upcoming
Safety Council meeting. And today joining me is a really special guest because
she has a great story to share.
And she is also our 2024 Safety Improvement Award winner.
Joining me today is Diane Conner, Safety Manager with Miller Transfer and Rigging.
(01:10):
Welcome to the podcast, Diane. How are you?
I'm great. Thanks for having me. Hello, everyone.
You know, I'm really excited about this. We started the Safety Awards system back up this year.
And I just really want to highlight your piece initially. just kind of brag
on the knowledge that's coming to our channel today.
Diane, you were instrumental in really elevating the safety department and overall
safety culture at Miller Transfer and Rigging since you arrived two years ago.
(01:35):
You created a collaborative and accountable safety department that has improved
the company's overall corporate culture.
In fact, last year in 2023, preventable accidents significantly decreased and
overall CSA score for the Federal
Motor Carrier safety scorecard improved by 11%. But that wasn't it.
You continued driving and we saw accident frequency based on miles driven and
(01:58):
total accidents was down 40% versus last year.
So as a result of this hard work that Diane put in, she did win the 2024 Safety
Improvement Award here with Portage County Safety Council.
And you were recognized by SC and RA for these great safety accomplishments.
Man, that's a lot of stuff happening in two years. What's going on there?
How did you start to drive some of this change?
(02:19):
Well, I think, you know, I started with Miller would have been,
well, it was two years ago in May. And.
I think a big thing, my previous company, I had been with it for almost 24 years.
And I was in safety there for over 10 years of that time.
So coming to Miller, I don't want to say it was easy, but it felt seamless.
(02:43):
And part of that is because there was already a base set of core values.
And that number one core value for Miller is safety.
Safety so coming into an environment where
that was already set safety is the number one
core value we talk about it a lot of places have their core values on the wall
(03:04):
i'll say i have some behind me here they're posted everywhere but it's not just
something that's posted it's something that's talked about in every meeting
every annual meeting every weekly meeting we talk about our
core values and our goals and incentives and other things are set up based on those core values.
(03:25):
So I had a really good base to start from. Another key piece of that is the communication.
So there's a couple of things that I did. I took a lot of time at the beginning
of my time here at Miller to really get to know the fleet. I made phone calls.
I reached out to folks. We have drivers that are all over the United States.
(03:49):
Some are in the office here at Corporate in Rootstown frequently, some are not.
So if they are here, I would reach out to them. I'd introduce myself.
I'd get to know them. I'd talk to them a little bit, get to know them.
It's a very, like with every group, a very diverse group.
So getting to know them and getting to know how they like to receive information
(04:14):
and get information and communicate, whether it's, you know, through email or email.
You know, a phone call or, you know, some of them text messages because,
you know, whatever the case may be,
just getting to know the fleet and getting to know how much tenure there was
(04:34):
versus the newer drivers and the experience and that they've had.
And then I kind of took that and as things were to come up or new information
were to come out, I really would spend a lot of time with best practices and
kind of lessons learned and sharing that information.
(04:55):
When a situation does arise, that's a stressful situation for everyone involved.
And having that base relationship and being able to have a conversation and
walk them through a situation and just be there to help them in that moment.
And then in hindsight, sit down and have discussions about lessons learned or
(05:21):
best practices, or even gather feedback as to what we could do differently and
making them part of the process.
I guess, was a big piece of it. I think it's important.
We talk about this a lot on this podcast channel with safety professionals.
It's that interpersonal relationship, right?
You can come in and you could write the best safety policies in the world,
(05:43):
but if you don't know your audience and you're not connecting with them,
then it's really hard to deliver that message and live by those core values.
Core values are great on the surface level, but really it has to become part of what we do.
So how did you start to break down those initial barriers? It's not always easy
coming into a company as the new safety person, especially in the role of safety.
(06:03):
Some people are not as accepting of some of the safety rules and regulations
that we put in place for their safety. just because this is how it's always been.
What was some of your approach to that communication? How did you have that
initial breakdown of that wall to be able to talk with those individuals?
Well, I think for me, it came from, one, I'm very transparent.
(06:23):
I will be the first person to say, I know the regulations.
I know them well. I have good thoughts and ideas on how to implement them.
But at the end of the day, I'm not the one sitting behind the wheel.
That's not something that I could do. I don't know that I would want to do that,
right? There is a lot in having that kind of base understanding.
(06:47):
And honestly, I have a true appreciation for what they do.
And in having those conversations, I grew up in a family of drivers.
My dad was a diesel mechanic.
So not only did I have drivers in the family, but I was around drivers growing up.
And I just had, I have a core appreciation for what they do.
(07:07):
Do, it's hard and it's a lot of responsibility when you're out there on the road.
So just kind of sharing some of that and going into each conversation,
being transparent and probably a little bit vulnerable too, and asking them
from the beginning, what hasn't worked in the past that you would like to see done differently?
(07:32):
And what are some of the suggestions and feedback that you have from your years
of experience out on the road?
What makes it a challenge maybe to pick a regulation, right?
What is a challenge about personal conveyance or what's a challenge when it
comes to this piece of the regulations and how can we,
(07:57):
do things differently to support you pre-trip, during, and post.
That's really good. You know, it's about humanizing the connection.
And sometimes we get robotic about the work we do.
You know, we just say, these are the regulations. We've got to check those boxes.
And then I really like the fact that you tie into that personal communication their feedback.
(08:17):
Because there's regulations and there's best practices. And we have to find
a way to marry those two together. together because we could develop a great
plan on a piece of paper, but what we write on the paper isn't what's always
going to happen out there in the field.
And so finding a way to marry those two together is really important.
And so you have to be able to understand regulations and best practices and
(08:39):
tie those pieces together.
So what did you bring to the table to really implement not just regulations, but best practices?
Is that something that you had built at your former employer and you brought
with you? How did you find a way to really help those people get to that point?
So I think some of them, I'm sure there are some of them that I brought with me, right?
You go into it and you go, what have I seen throughout the years that has worked
(09:03):
well versus maybe the things that haven't worked well?
So I brought some, and then of course you get the feedback, what's worked well for you, Mr.
Or Mrs. Driver, you know, whoever you're having in the conversation with,
or a lot of times here, it's great because we might have five,
six, seven, eight, 10 drivers here at a time.
(09:25):
And I can talk to all of them in a group and get that feedback from them.
And what would, you know, they all have varied levels of experience as well.
So I can gather from them, what's your best practice when it comes to securement, right?
Because from a safety standpoint, I'm always going to tell you to over-secure, right?
(09:45):
There's a regulation, but then there's, right?
If you think it, if it's the reg says it needs five chains, you might want to
go, you know, a few more than that, right?
And, you know, we implemented some technology that allowed us to easily share
those best practices. So, a lot of the information was out there or it had been
(10:08):
gathered or I gathered it.
We have a training platform and I put a lot of it out on the training platform
and I'd share it with them.
We implemented some remedial or ad hoc training when it comes to CSA and roadside
inspections via 10th Street.
So if a roadside inspection comes in and maybe there's a violation associated
(10:32):
with that, there's automatic, very specific training that goes out.
So it's immediate feedback.
We monitor everything on a daily basis.
So we're reviewing, coaching, and having those discussions on a daily basis.
And through that process, we
were able to gather some best practices as well. And then we share those.
(10:56):
We have monthly fleet calls.
And then I also, we do a monthly safety bulletin.
So then we share that. So we communicate what we've gained and what we've gathered.
We share it back out with the fleet.
You know, you and your industry have been dealing with something that almost
all industries are dealing with now.
(11:16):
And that's having to find a way to effectively communicate with workers at a distance.
You know, trucking, you've always been had that distance, right?
Even local, but really long haul truckers are away from the main office.
We got to find a way to interact and really work with them.
And now we're seeing this in corporate America as we start to go into this teleworking
(11:39):
environment where everybody's working out of their houses. Now we have to find new ways to do this.
So, you know, you you've been building this craft for many years because that's
just the industry you're in.
What what lessons have you learned? What technology do you do you employ to
be able to get those messages effectively and efficiently out to your staff?
How does that work for you?
(12:01):
I think I learned a long time ago a couple things, right? You have to be repetitive with it regardless.
We'll send it out multiple times. It's not a one and done.
We also use various platforms because, again, you have a very diverse group.
And with any diverse group, just like they like to be communicated with differently,
(12:22):
they also retain information differently.
So we utilize videos, we utilize kind of read and review, I'll say, with the fleet calls.
It's more like this where it's an open conversation. We're delivering information,
but then we open it up at the end for questions and things like that.
(12:44):
Is there any concerns that you from the fleet?
Now, not all of them can call in, but we also put everything out in notes so
they can go go back and read through the notes of whatever each call was.
We're actually working on recording those calls as well so they can read the
notes or they can just listen back to it.
So we try and hit all forms. It's not just somebody presenting.
(13:09):
It's not just a training video. It's not just a document to review.
Whatever we're putting out, we try and put it out in several different ways
so we're hitting the majority of the audience and they can gather and get that
information with what works best for them.
You know, once again, tailoring it to the specific needs of everyone.
(13:33):
And I think that's the other piece that some people miss when they start to
roll out technology is that we just assume everybody's going to understand it.
Sometimes you need that remedial training on how to use the technology itself
also before we roll out the bigger platforms and expect people to excel with it or benefit from that.
Just another thing that we do is from a safety perspective and just company
(13:55):
perspective is when we have new drivers coming in for orientation,
and this is odd in my experience, but works well for us, is it's one-on-one.
It's not a group of drivers all coming in at once.
They come in, they get the entire time. It's one-on-one.
(14:19):
They get to meet with everyone in the, you know, every different department.
So they're meeting with safety. We're kind of overseeing the orientation,
but I go in and I specifically meet with them.
Our VP of operations goes in, our president goes in and meets with every single
one of them. And then we have, you know, finance, how do you process your paperwork?
(14:43):
So that's something that I also think is unique about us.
And what we do here is we've been able to keep that one-on-one orientation. implantation.
And then I put out very often a contact list.
I'm constantly making sure they have my landline here in the office.
(15:06):
And then every driver has my cell phone number.
Operationally, we do the same thing. This is how you get ahold of us on the landline.
And if you need to, you can call us on our cell phones.
And then if they call in, it's kind of that open door, or call whoever,
whoever you remember, whoever's name pops up first in your phone list.
(15:30):
Call that person. And if they can't answer that question for you,
they will certainly either get you the answer or they will get you to the person
that can answer that question for you.
Now, this is all really good stuff. And I am really excited about this panel
interview that we're doing as part of this series on really structure for success
and how we have successful safety programs.
(15:52):
Before we hop off our call for today, though, what is the one piece of advice that you give?
What's the one call to action you would tell any safety professional listening to this podcast today?
What's that first step they need to do need to take in order to get to a successful safety program?
I think we have to figure out the best way to build a relationship with with
(16:13):
your fleet one on one or you got you have to get to know your fleet.
Very good. You know, I'll be honest. That's the one thing I say when I walk
through facilities consulting with safety.
I can usually judge your safety culture within about 30 seconds on the floor
or in the driver's seat or wherever we're at based on how well people interact
together in that relationship that you've built with each other.
(16:34):
Relationships are so, so important.
Diane, thank you so much for joining us on the podcast channel today.
But once again, I'm excited for your panel interview.
Thank you for all the work you're doing out there too, to keep the driver safe
and keep those workers here in Portage County and across the country safe.
We really do appreciate all your your hard work. And to our listeners,
until next time, be safe out there.
(16:55):
Thanks for listening. We hope you enjoyed today's podcast.
For more episodes, check us out on your favorite podcast app,
Apple Podcasts, Google Podcasts, Pandora, Spotify, Amazon Music, iHeartRadio, and more.
To get new episodes sent directly to your phone or smart device, be sure to subscribe.
To learn more about how your company can earn an Ohio BWC premium By becoming
(17:17):
an active member of the Portage County Safety Council, please visit our website
at www.portagecountysafetycouncil.com.
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