Postal Biz-Buzz

Postal Biz-Buzz

Postal Biz-Buzz is a podcast that discusses the value of innovative postal and marketing products and services and the educational and networking power of Postal Customer Council membership.


August 7, 2022 46 mins

We turn the tables on PCC Superstar and Postal Biz-Buzz host Art Gerckens
to hear his story on the enduring value of The Postal Service, PCCs,
and their impact on his amazing life and career. 

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Drumroll please! Introducing USPS Connect™  a dynamic suite of services with speedy delivery options, tracking, local, regional, national, and  returns options that will help any size business move forward.  Jon Reynolds, USPS Business Lead Development Specialist, tells you how!

Learn more here!

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March 7, 2022 35 mins

Need to make  your mailing, printing, and data processes simpler, safer and less expensive?!
Chuck Chesler, Owner Corporate Mailing and Data Services, explains how his  super-secure, one-stop shop gets it all done!
He might even sing you a song!

Learn more at
Listen to Chuck's original band Tyrone Shoelaces at

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Jill Horan, Special Education Teacher and Author chats with Art about her book
"The Dog That Nobody Wanted"  a heartwarming true story of hope and transformation written from the perspective of Joey the dog who finally found his "forever home". 

Learn more about Joey here

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Dave Lewis, President of SnailWorks™  talks about how mail tracking and web-based interfaces create a solution that allows direct marketers to increase the effectiveness of direct mail through coordinated channels with powerful and easy-to-use reports.
Learn more at

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Get an inside look into the 2021 National Postal Customer Counsel Day and
2022 National Postal Forum with special guest Da Shiek  Woodard, Customer Outreach Specialist (A)| USPS HQ Industry Engagement and Outreach – Corporate Affairs

Learn more about National PCC Day at
and National Postal Forum at

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Attorney L. Kay Wilson former USPS Legal Eagle and USPS Advocate gives us a "Birdseye" view of the agencies significant and innovative contributions to diversity and our nations economy.  

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When "Plan A" reluctantly gives into "Plan B" and "Plan B" becomes the best plan of all. 

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In this special Mother's Day episode  Art and Lisa discuss their top 10 songs about mothers and more. Be sure listen all the way to the end for special messages to and from moms. 
P.S.  "Call your mom!"

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Difficult conversations are hard.
In this special episode internationally renowned motivational speaker and author Joy Baldridge discusses how knowing the right words to use to defuse inevitable tensions makes them easier.
Learn more about Joy by visiting her website at

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Special guest Gary Shank, President and Founder of QTrak explains how Package Pod Delivery Locker Systems save package delivery resources by eliminating long lines at your mailroom, consolidating multiple delivery points and much more.
Learn more at by visiting QTrak's website at or by contacting Gary at  610.972.0290

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Get ready to "dig in" as Urban Archeologist Greg  Van Antwerp brings history to life with fascinating stories of postal artifacts discovered in peoples homes.
Learn more about Greg's work by visiting his website at
Contact Greg at

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In this very special episode Art welcomes Gail Branham, USPS Customer Relations Coordinator and "Chief Elf" for the Operation Santa Program!

Each year, hundreds of thousands of letters sent to Santa from children and families arrive at Post Offices around the country. Most letters ask for toys and games. Some ask for basic necessities. Some ask for help for themselves and t...

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November 13, 2020 25 mins

Cathy Rupard, Vice President at Midwest Mailing Service and long time Industry Chair of the National PCC Advisory Board, shares her stories about the value Postal Customer Councils, the enduring power of mail, and the joy of being thankful and giving back. 

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November 7, 2020 34 mins

Ed Burzminski, President and CEO Chamber Marketing Partners, Inc. discusses the value of print in today's digital world. Ed also shares an amazing and inspiring story of hope, courage, and purpose! 

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Art welcomes mailing/marketing expert Tom Mackel, President of Engage Marketing Inc., QRM Inc. and Co-Founder of Freewheel by PSterling, LLC, and member of MTAC for the American Association of Political consultants. Art and Tom discus a variety of topics related to the upcoming election including political mailings, Enterprise Payment Systems, Informed Delivery, and more.  

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Art welcomes Maureen Marion, USPS Strategic Communications Manager, to discuss 
what makes the United States Postal Service "America's Most Trusted Government Agency"!

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Host Art Gerckens talks with Bridget Schulten, owner of award winning 5th State Distillery about her company's successful pivot to hand sanitizer manufacturing during COVID 19.

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Host Art Gerckens welcomes Wanda Santos-Haynes, USPS Manager, Consumer and Industry Contact and Positive Psychology expert. Wanda explains the principles of Positive Psychology and the value of fostering a growth mindset in the workplace to produce better customer outcomes.     

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Host Art Gerckens welcomes Gary MacNamara, Executive Director of Public Safety & Governmental Affairs, Co-Chair Sacred Heart University Corona Virus 
Management Team, and former Police Chief for the Town of Fairfield CT.  

Gary talks with Art about the vital role of communication, advanced preparation, and strong leadership in keeping returning students and faculty safe during the Corona Virus pandemic. 

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