PQS Quality Corner Show
Join Pharmacy Quality Solutions Associate Director of Pharmacy Accounts Nick Dorich, PharmD, for a podcast series "Quality Corner Show" that covers everything quality in the world of pharmacy and patient care. Look for future episodes to interview guests and experts in the healthcare profession.
Episodes
Patients trust their pharmacist, but trust doesn't always mean they accept a vaccine recommendation. In this episode of the PQS Quality Corner Show, Dr. Todd Wolynn, pediatrician and Executive Director of the Trusted Messenger Program, walks through the Immunization Playbook for Pharmacy, built with input from pharmacists and pharmacy technicians ahead of respiratory season.
Get the playbook: https://bit.ly/3S9rasB
Independent pharmacy owners Richard Stryker, RPh., (Bayshore Pharmacy) and Theresa Tolle, BPharm, FAPhA, (Bay Street Pharmacy) join PQS host Rosalyn Otting, PharmD, to break down how performance-based care is reshaping pharmacy revenue. They cover the three keys to getting paid for clinical programs: prioritizing opportunities, fitting them into daily workflow, and scaling them for growth. Topics include MedSync as the anchor...
Host Nick Dorich and PQS teammates Terilyn Flores, Josh Elyash, and Rosalyn "Roz" Otting recap three summer 2026 independent pharmacy trade shows (McKesson ideaShare, Cardinal RBC, and Cencora ThoughtSpot) where they met with over 500 pharmacies. Find out what the biggest takeaways were from each event on how to make the most of EQUIPP in your pharmacy. Common questions covered accessing EQUIPP and the Copilot, training resou...
Host Nick Dorich talks with Scott D. Pope, PharmD, CEO and founder of CareerScript, about his framework distinguishing "patient" from "consumer" mindsets in healthcare, how patients arrive underinformed, and hyper-informed consumers spending their own money demand more. They discuss how real-world friction can turn pharmacists into perceived gatekeepers, and the need for pharmacies to self-assess and shift toward consumer-valued ad...
PQS Quality Corner Show Host Nick Dorich sits down with Davis Porcari, who leads the PQS customer support team, to answer the most frequently asked EQUIPP questions of 2026. The goal: help pharmacists and pharmacy technicians get more out of the platform and spend less time on administrative friction, more time on patient care.
To mark PQA's 20th anniversary, PQS Managing Director Todd Sega sits down with Laura Cranston, the founding CEO who built PQA from a one-person shop into the most influential pharmacy quality measurement organization in the country.
Laura traces PQA's origins to April 2006, just months after Medicare Part D launched, talks about the alliance’s growth, the groundwork for what would eventually become the EQUIPP platform, and the...
Blair Thielemier, a pharmacist, and PQS Customer Success EQUIPP Copilot Specialist, shares her experience leading a group of 12 healthcare professionals on a nine-day Healing Medicine Retreat through Ecuador and the Galapagos Islands, a trip designed to help providers unplug, recharge, and reconnect with themselves.
This episode, hosted by PQS Associate Director of Pharmacy Accounts Nick Dorich, covers why providers struggle to trul...
This special Diabetes Alert Day episode of the Quality Corner Show focuses on how pharmacy teams can move beyond dispensing to become proactive leaders in chronic disease management.
Host Ashley Ramer, MSN,RN, is joined by Terilyn St. Pierre, BSN, RN, to discuss the critical role of Hemoglobin A1C testing in the pharmacy setting. With 1 in 10 U.S. adults living with diabetes, and many unaware of their status, the pharmacy serves as ...
In this episode of the PQS Quality Corner Show, hosts Kerri Musselman and Emily Endres celebrate Heart Health Month by exploring the critical link between community pharmacy, maternal health, and cardiovascular wellness. Their guest, Andrea Brookhart (Director of Population Health and Wellness at Kroger), shares her insights as both a clinical leader and a mother of twins.
This episode touches on the Pharmacist as an accessibl...
In this first episode for 2026, Host Kerri Musselman, PharmD, BCACP, introduces Ashley Ramer, MSN, RN, to discuss the launch of EQUIPP Academy, a new educational platform designed to help pharmacy teams navigate value-based care and non-dispensing revenue opportunities. The conversation focuses on making clinical education accessible for busy pharmacy staff without interrupting patient care.
EQUIPP Academy is structured around...
This episode of the Pharmacy Quality Solutions (PQS) Quality Corner Show features host Nick Dorich and returning guest Jesse McCullough, founder ofKeystone Pharmacy Insights. Together, they reflect on the evolving landscape of pharmacy in 2025, focusing on the critical need for continuous learning and interpersonal leadership.
The discussion centers on the idea that in a rapidly changing healthcare environment, staying stagnan...
Quality Corner Show Host Nick Dorich, PharmD, welcomes back Richard Waithe, PharmD, COO of Pyrls, to discuss the integration of Pyrls with EQUIPP Copilot and how this can supercharge clinical pharmacy workflow.
This episode focuses on how this powerful combination is helping pharmacists improve patient outreach, enhance consultations, and drive better health outcomes by dramatically improving access to essential drug information.
This episode of the Pharmacy Quality Solutions Quality Corner Show explores the critical, coordinated efforts between health plans and pharmacies to improve patient health outcomes, particularly in light of National Diabetes Month (November), recognizing that over 38 million Americans live with diabetes.
Podcast Host Kerri Musselman, Director, Clinical Transformation, Pharmacy at PQS by Innovaccer discusses with guest Bahar Davidoff...
In this episode of the Quality Corner Show, PQS by Innovaccer host Emily Endres speaks with Anthony Thakar, a pharmacist at King's Pharmacy in Brooklyn, New York, about how his team is using the EQUIPP Copilot to improve patient care and streamline their workflow. King's Pharmacy is a busy operation, filling 1,200 to 1,500 prescriptions per week with a 12-13 person staff.
In this interview, Thakar explains his pharmacy's team-based ...
In this episode of the PQS by Innovaccer Quality Corner Show, host Stephanie Hale spoke with Katherine Weiss, Certified Pharmacy Technician, Lead Pharmacy Technician, and Manager at Kashat Pharmacy, about how their independent community pharmacy in Michigan prioritizes quality care through the strategic use of tools like EQUIPP.
Katherine explains how the pharmacy integrates EQUIPP into their daily workflow and specifies which progr...
Nick Dorich, Associate Director of Pharmacy Accounts, and Stephanie Hale, Quality Programs Manager, discuss their key takeaways from the summer trade shows, including McKesson ideaShare, Cardinal RBC, and Cencora ThoughtSpot.
Stephanie and Nick share insights gained from engaging with independent pharmacies and their staff. They highlight the growing recognition and engagement with EQUIPP, emphasizing that it's a team approach invol...
Farmington Hills Pharmacy in Farmington Hills, Michigan recently won a "Most Earned" Independent Pharmacy Cooperative (IPC) pharmacy star award for their use of EQUIPP for 2024 at the McKesson ideaShare 2025 in Nashville. Owner and pharmacist Tarek Haddo shares how proactive patient engagement in EQUIPP fosters loyalty, as patients appreciate the personalized attention and care they receive, which sets Farmington Hills ...
PQS by Innovaccer Associates Brittany Boyd and Ray Arizmendi team up to chat about highlights from the Pharmacy Quality Alliance Meeting (PQA) 2025.
Brittany Boyd, PQS Associate Director, Pharmacy Training and Support, and Ray Arizmendi, PQS Director of Customer Success, cover PQA event vibes and conference structure. They talk about sessions they enjoyed and the PQS by Innovaccer unveiling of EQUIPP Copilot.
Community Care Rx in Malvern, AR recently won a "Most Earned" APCI pharmacy star award for their use of EQUIPP for 2024. Shelyn Davis, PharmD, Owner, and Samantha Pennington, PharmD, Pharmacist Manager of Community Care Rx share how they achieved "Most Earned" status by taking advantage of the Enhanced Services opportunities in EQUIPP.
Host Brittany Boyd, Associate Director of Pharmacy Training and Support at PQS...
Vic Johnson, RPh, BCNP, owner and Pharmacist in Charge, at Living Well Pharmacy in Augusta, GA, talks with the Quality Corner Show about how their pharmacy achieved the "Most Improved" APCI pharmacy from 2023 to 2024 in EQUIPP and receiving an inaugural Star Award.
Host Brittany Boyd, Associate Director of Pharmacy Training and Support at PQS by Innovaccer asks Johnson about logging into EQUIPP and incorporating it into dail...
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