🚀 Just wrapped up a fantastic episode on the Practiceology 7 Questions in 7 Minutes podcast with Sharad, VP of Operations at Summit AI.Â
We dived deep into how AI is transforming front desk operations for healthcare practices—and the real challenges clinic owners face with missed calls and overwhelmed admin staff.
Here are my top 3 takeaways:
🔹 Missed Calls = Missed Revenue: Even a single missed call can cost a clinic thousands in potential lifetime value. Traditional solutions like hiring more staff or relying on outdated voicemail systems often fall short.
🔹 AI as a Front Desk Ally: Summit AI’s intelligent phone agents aren’t there to replace your team—they’re there to supplement them, handling overflow calls 24/7 so your staff can focus on what matters most: patient care and building relationships.
🔹 Build Trust with Your Admin Team: Introducing AI into your clinic is as much about people as technology. Positioning AI as a tool that removes repetitive, process-heavy tasks helps your staff shine in the roles that make the biggest impact.
Want to see how these solutions work in action? Check out their demo or book a discovery call at usesummitai.com.
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