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March 10, 2024 13 mins

In today's episode of "Prepare to Win," David Lowe and Grace Lupoi discuss and share the critical step of Self Examination. Self examining yourself in any aspect of life is crucial to deeper development, and in this episode, David and Grace walk through the importance of highlighting both areas of Excellence and areas of Opportunity. Tune in for more. 


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Episode Transcript

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Grace Lupoi (00:00):
Welcome to Prepare to Win.
I'm Grace and this is DavidLowe, the automotive sales coach
, and today we're gonna walkthrough the power of
self-examination.

David Lowe (00:07):
You're gonna wanna stay tuned.
["self Examination"].
Hey, I'm so glad that you'rewith us.
We're gonna talk about a powerprinciple, right?
Everything we do in thispodcast, every episode, is
dedicated to living and workingwith excellence.

(00:29):
Right, leveling up whateveryou're doing, becoming better at
right.
We believe a life in pursuit ofexcellence is one.
It's a healthy pride, right.
Joy, peace and satisfaction.
Today, we're gonna talk aboutself-examination and really
relate it in a practical senseto the coaching we do at
automotive sales coach, right?

(00:49):
So what is self-examination?
I'm gonna take you back somethousands of years, like I
always do.
The apostle Paul said eachperson should examine themself.
And then we know that one ofthe famous quote nobody knows
exactly who said it first,because it's been misquoted by
somebody said that an unexaminedlife isn't worth living, right?

(01:13):
In other words, we want toconstantly be reviewing
ourselves.
Self-examination.
So view ourselves on what Todaydid I live according to my
values?
Now we know that Ben Franklindid this 200 years ago.
He had his 13 virtues.

(01:35):
This is what I'm gonna do today.
Every day I woke up.
What good am I gonna do?
What am I gonna learn today?
And he was focused on onevirtue at a time, right?
And then at the end of the dayhe would self-examine how did I
do on it, right?
The joke is, when he was on thehumility, I was really humbled.
Today I did a great job, right,anyway.
So there's this thing ofself-examination.
It's not enough to set thecourse right.

(01:59):
You have to make sure you're ontrack to hit your destination.
So self-examination is like atimeout.
How did I?
I like the daily one, as I'mreflecting on my goals for
tomorrow.
My morning day planning now isat night, the night before,
because I'm getting up reallyearly to go to the gym and stuff

(02:20):
.
So I like to make sure that thenight before I set out what I'm
gonna do, review my calendar,review the tasks, the projects,
whatever.
And that's a great time for meto say how did I do today right?
Did I live according to myvalues?
Did I achieve my goals?
Was my attitude and actionsgood?
Where was I weak?

(02:41):
Where did I suck in?
Where did I really excel right?
That's the only that's like aself-aligning thing.
It's like looking at your caron the road are you you know
where you're supposed to be?
I think what if you don't align?
So self-examination is supposedto keep you on the road you
wanna be at right.
So we know that for salesmen, wetalk about areas of opportunity

(03:04):
what are you doing really well?
And areas of excuse me, areasof excellence what are you doing
really well?
And areas of opportunity whatcould you be doing better than
you're doing?
So, area of excellence.
Of course I'm doing this reallywell.
I gotta keep doing that.
Areas of opportunity holy crap,I wish I hadn't done that.
I need to do better and that'sreally cool because that means

(03:25):
you can excel.
So, as you do this withsalespeople in a real practical
way right, I think you call itthe deal self-examination.
So let's walk through kind ofwhat you do with that and how
you interact with and howsalespeople respond to that.

Grace Lupoi (03:42):
So I mean also it really starts off with our BTTY
better today than yesterdayright.
And how can we be better todayif I don't know how I did
yesterday?

David Lowe (03:50):
That's a good point, but it's just what you're
talking about.
You gotta have a benchmarkright.
Exactly, a measuring stick,yeah.

Grace Lupoi (03:55):
Right.
So I hold these meetings withthese new sales consultants and
really it's just like that, aswe're developing these habits.
What are the things I'm doingreally well and what are the
things I need to improve onExcellence opportunity.
It's been really cool and I'vereally seen a pattern of the
people who wanna take thatpersonal responsibility and then
we go through their deal andsay, hey, I did this and I did
this and I did this and I didthis.

(04:16):
They're having more success andthey're still finding ways.
Well, how about this?
And they ask some questions andhow can I improve maybe the way
I told the store or how can Iimprove the way I led my
customers?
I still have phone calls allthe time.

David Lowe (04:28):
So let's go back, let's go back to that.
So you're actually walking themthrough.
You're making them go back tostart, that's right, and walk
through the last deal they did,or a deal right, one, two right.
So it's like they're re-drivingthe route Right.
And now they're re-driving theroute as a spectator, kind of

(04:49):
looking at themselves how did Ido?
And you're going right down thesales process and what I think
I heard you say is that at eachstep they're evaluating, based
on the training or the bestpractice, the success model
they've learned.
Right?
Is that right?

Grace Lupoi (05:06):
That's right, okay, so keep going, exactly, yeah.
So yeah, like you said, we gothrough how a deal that they
either sold or one that wasn'tsold.
I'll let them pick a deal thatyou would like to talk through.
Yeah, refresh yourselfbeforehand and I have them tell
me.
So, tell me about this deal.
And it just starts off with aconversation Well, I had
so-and-so come in.
They called in, made anappointment, they walked me
through.
I went through everything.
How did I meet them?

(05:27):
I walked them through, what didyou learn at each step?
How did the step go?
And I allow them to tell me andwe set the stage for this is in
an area to talk about whatyou're doing well and how can I
continue to get better.

David Lowe (05:40):
Yeah.

Grace Lupoi (05:40):
Right, I know that the more I do and the better I
am, the more I make.
So who wouldn't want to talkthrough that formula?

David Lowe (05:47):
right?
Yeah, so that self-examination,you're just facilitating it
done Right, You're not examiningthem.
I'm telling you what you didwell, I'm telling you what you
did wrong.
You're saying let me facilitate, Let me walk you through this
as you examine your steps.
That's the power, isn't it?
That is our, so somebody elsecan tell you.

(06:09):
But when you discover holy cow,it's like a the light bulb goes
off, you're like, oh, I can'tbelieve I did that.
I can't believe I said that, andit's kind of cool that you're
there for coaching at thatmoment to remind them of the
success model, right?
What does a good job look like?

Grace Lupoi (06:25):
Exactly.

David Lowe (06:26):
Yeah.

Grace Lupoi (06:26):
And as we're walking through, the cool thing
is, like you said, I asked, hey,how did the trial close go?
And I say, well, I mean it wentokay.
And then that opens the doorfor some additional conversation
.
And this is an area that maybethey're not quite hitting their
capacity on or maybe they're notdoing it as the full potential
that they have.
And so, walking through thatand allowing to have that
coaching moment, they kind ofget to be refreshed on here's

(06:48):
why I do this step, here's whyit serves me and they get to
kind of lead themselves throughthat discovery.

David Lowe (06:54):
So the self-examination is not simply
for actions, right.
It's also for uncovering areasof opportunity to have in
training.
What things have I mastered?
What things am I stillstruggling with?
Right, not just what am I doingand not doing, not just what am
I saying and not saying, but asI'm going through this, I might

(07:16):
find patterns of areas.
The reason I'm not doing orsaying what I feel like I should
have is because maybe the depthof my knowledge and
understanding isn't there yet.
That's right.
I got to go back to training.
That's exactly right so havingyou there to coach.
I think everybody needs a coach, Right?
So we talked about.
Yeah, right, we talked about.

(07:36):
I think we all do.
I think it was a few episodesback about accountability.
Nobody's their best.
I'm sure we're going to talkabout again such a powerful
principle, but a coach is anaccountability partner.
That's really all it is.
A coach Help you.
If you don't want to improve,the coach can't do anything.

Grace Lupoi (07:54):
Right.

David Lowe (07:54):
So the coach doesn't improve you.
The coach is a facilitator foryour improvement, Right?
That's why coaches andprofessional sports are so
powerful.
Every player wants to be thebest, and so all that coach is
doing is help them.
See, there's your excellence,there's your opportunity.
Let's go after it, right.
Right, so it's fantastic.
So how did that go ahead?
I'm sorry.

Grace Lupoi (08:14):
Well, it just leads right back to those areas of
personal responsibility.
Yeah Right, I'm there, like yousaid, to facilitate that
evaluation.
How am I doing?
And then it's up to themwhether they decide.
You know what I'm going tocontinue to strive and work on
my area of opportunity or I'mjust going to ignore it and kind
of focus on what I can do.

David Lowe (08:32):
well, Isn't that amazing?
Yeah, so we do have two typesof people.
We talked about this in anepisode not too long ago Yep,
leaders and followers, right.
And a leader takesresponsibility.
A follower is going to be likeyeah, I did a deal examination
and not do much with it Right.
A leader is going to acceptresponsibility for their own

(08:52):
improvement.
And, when you look around,people who succeed and excel,
make a difference or benefit toothers Right.
Typically make these decisionsto get better in these areas.
They don't need somebody, theyneed a coach to remind them, but
they're the ones who are goingto have to actively decide every

(09:12):
day what they have to do tobecome better.
So that's very good.
Let me ask you this how aremost students?
How do they respond to theself-examination?
Positive or negative?

Grace Lupoi (09:23):
Very positive, very positive, very positive, right,
because once again, we are theones that are facilitating it
and it's really a conversation.
How are things going?

David Lowe (09:30):
Yeah.

Grace Lupoi (09:31):
And, like we said, those that choose to take
leadership and take thatperson's responsibility.
They've got that clear gameplan of what am I going to do
next, right, and even if they'renot quite ready for that step
or they don't think they'reready to take that step and just
have the conversation, it stilltunes them to be intentional on
what they're doing the rest ofthat day, week, month, et cetera
.

David Lowe (09:50):
That's cool.
So I've said for a long time wego into dealerships and the
businesses and what do youremployees want Right?
Do they know what a good joblooks like?
They want to know that Right.
They want to be treated withrespect, valued, appreciate.
We know all these things Right.
One thing that many leadersdon't realize is their team

(10:14):
members want accountability.
It seems like everybody'strying to get away from
accountability, and that's truebecause I think a lot of the
other parameters haven't beendecided.
What's a good job look like?
But what a good job looks likebecomes more and more clear.
People want to be told how am Idoing Right?
What am I crushing?

(10:36):
That's right, and what do I needto do better?
I feel like it's one of themissing ingredients in
management and leadership.
Is this positive accountability, our pillar number three in
leadership.
So it kind of fits together,doesn't it?
Personal self-examination,leadership, set clear and high
expectations, hold thempositively accountable and, of

(10:57):
course, love unconditionallyright.
Pillar four Give that feedback,Coach correct and graduate
Feedback to help inspire.
So today we're talking about aprinciple.
I just don't think anybody'sever really become great without
this principle, which is theprinciple of self-examination.
How am I doing?

(11:18):
How am I living the life that Iwant?
Am I living the life accordingto the values that I've set, the
things that are important to me?
Are they coming out?
Am I becoming the person Iwanna become?
Are my actions and attitudesthe ones that I want to relive
and to write over and over?
And so we wanna remind you thatif you want to be a benefit to

(11:43):
others, if you wanna be asuccess, we call success living
with excellence.
It's hard to define success inmaterial things, but you can
define it in peace of mind, joy,peace and satisfaction.
You can define it in healthypride, and we know that comes
from pursuit of our best self.
Self-examination is a tool anda principle that will help you

(12:05):
live that way.

Grace Lupoi (12:06):
And, like we said, that humility and taking that
humility, it's power.
There's power in saying I'mreally great at what I do and I
can get better, which?
Is gonna lead you to livingwith that joy, peace and
satisfaction.
Even just this morning I had aphone call from a sales
consultant said hey, I'mcoaching this newer sales
consultant on leasing.
How does this go again?
Did I do it right?
And even he is taking that hey,how can I make it better, not

(12:28):
only for himself but also forthe sales consultant he's
teaching?

David Lowe (12:32):
Isn't that fantastic .

Grace Lupoi (12:33):
There's power in asking for feedback.
And how am I doing?
People wanna know, like yousaid, they want to know what
does a great job look like.
I'm not quite up to par.
How can I get there?

David Lowe (12:41):
That's right, and self-examination is a tool that
serves us.
So I think we thank you forjoining us for this episode, and
thanks for following thispodcast, joining in whenever you
can and liking this podcast,sharing it with friends, and I
think what you're probably gonnasee if you watch or listen to

(13:01):
more episodes is howinterdependent these principles
become, how one feeds the other.
Is that right?
And so, in pursuit of our bestself, we might as well pursue
the principles that driveexcellence into our life.
They're timeless principles,they're free to everyone, and

(13:22):
everybody who seeks them willfind them.
Seek is an active word, though,and one of the things that
we're doing with this podcast,and every episode is dedicated
to helping seekers find theinformation they need to level
up, to become better today thanyesterday.
So thanks for joining us.
I'm David Lowe, the AutomotiveSales Grace, Lupoi.

(13:42):
We thank you so much, and goodselling.
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