From Consultant to Chief Marketing Officer at Dave's Hot Chicken

Episode Highlights:

Brad Haley, the Chief Marketing Officer at Dave's Hot Chicken shares his journey with Dave's Hot Chicken, from starting as a consultant to becoming the CMO. 

He discusses the challenges of maintaining the brand's unique identity and quality as it grows rapidly. Brad emphasizes the importance of authenticity and organic content in their marketing strategy, relying on passionate followers and influencers who genuinely love the brand. 

He also shares lessons and strategies he has learned throughout his marketing career, including the significance of taking bold risks and being a business generalist. Nick and Brad discuss the role of data collaboration within the organization and the value of making educated decisions based on strategy and sound thinking. 

Overall, this episode provides insights into the marketing journey of Dave's Hot Chicken and the key qualities of a successful marketer.

Key Highlights:

- Brad Haley's role as Chief Marketing Officer at Dave's Hot Chicken

- Brad's journey with Dave's Hot Chicken

- Brad's previous experience in marketing and culinary strategies

Primary topic: Dave's Hot Chicken and its brand

- Dave's Hot Chicken as a rapidly growing startup

- Unique aspects of the brand, such as the design and decor

- Localized graffiti in each restaurant

- The brand's vision and maintaining a fresh vibe

Primary topic: Marketing strategies and challenges

- The challenge of maintaining the brand's uniqueness and quality as it grows

- Authenticity of the brand's marketing through influencers and creators

- The importance of building a loyal following and cult following

- Taking big swings in marketing and the importance of bravery

- Balancing data-driven marketing with creative strategies

- Collaboration across the organization in sharing and receiving data

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BROUGHT TO YOU BY:

VDS: They are a client-first consulting firm focused on strategy, business outcomes, and technology. They provide holistic consulting services to optimize your customer contact center, inspiring and designing transformational change to modernize and prepare your business for the future. Learn more: https://www.govds.com/ 

This podcast is under the umbrella of CX of M Radio: https://cxofm.org/Podcast-Shows/