All Episodes

May 25, 2025 16 mins

Tell us what you thought of the episode and any topics you would like us to cover!

Ever notice how the same questions keep popping up in your game studio? Why the wheel gets reinvented with each new project? The culprit is likely hiding in plain sight: your institutional knowledge is trapped in silos, scattered across tools, or worse—locked in the heads of veteran team members who could leave at any moment.

Knowledge repositories aren't just organizational tools—they're strategic assets that transform how game development teams collaborate, onboard, and evolve. From technical pipelines and art guidelines to design philosophies and post-mortem insights, capturing your studio's collective wisdom creates a foundation for faster, smarter, and more innovative game development.

This episode provides a comprehensive roadmap for building and maintaining an effective knowledge management system tailored specifically for game studios. We break down the process into actionable steps: conducting needs assessments to identify critical information gaps, selecting the right platform that integrates with your existing workflow, designing intuitive information architecture, seeding initial content, establishing governance procedures, and measuring tangible impact on your development process.

Beyond the technical implementation, we tackle the human element—how to drive adoption, integrate knowledge sharing into daily workflows, and cultivate a studio culture where documentation becomes second nature rather than an afterthought. We explore how emerging technologies like AI-powered search can enhance discoverability as your repository grows, and how decentralized content ownership keeps your knowledge base relevant as your studio expands.

Whether you're a small indie team trying to preserve your founding vision or a AAA studio managing complex cross-functional knowledge, these strategies will help transform tribal knowledge into your studio's lasting competitive advantage. The difference between constantly starting from scratch and building upon past successes often comes down to how effectively you capture and leverage your team's collective expertise. Start building your knowledge arsenal today.

Support the show

Join Our DISCORD!

Wishlist Shadow City Mysteries: A Clockwork Noir on Steam!

Pre-Order Shadow City Mysteries: The Roleplaying Game on Backerkit!

Link to my FREE ebook: 5 Heroic Leadership Skills

Music by: Joey the Mad Scientist

Hit subscribe/follow and be sure to check out: https://pressstartleadership.com/

Mark as Played
Transcript

Episode Transcript

Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:01):
Press Start Leadership.
Hey there, press Starters andwelcome to the Press Start

(00:23):
Leadership Podcast, the podcastabout game-changing leadership,
teaching you how to get the mostout of your product and
development team and become theleader you were meant to be
Leadership coaching and trainingfor the international game
industry professional.
Now let me introduce you toyour host, the man, the myth,

(00:46):
the legend, christopher Mifsud.

Speaker 2 (00:49):
Hey there, press Starters, and welcome back to
another awesome edition of thePress Start Leadership Podcast.
On this week's episode, we'llbe discussing building and
managing knowledge repositoriesfor studio-wide learning in the
video game industry Step-by-stepstrategies to capture, organize
and scale your studio'scollective expertise for

(01:11):
enhanced development efficiency.
In the highly collaborative andfast-paced environment of video
game development, capturing andsharing institutional knowledge
is both a strategic necessityand a challenge.
From technical pipelines andart-style guidelines to design
philosophies and post-mortemlearnings, a wealth of insights

(01:34):
accumulates across projects, andtoo often these insights remain
siloed within individual teamsor lost over time.
Building and managing a robustknowledge repository enables
studio-wide learnings, ensurescontinuity across projects and
empowers every team member tomake informed decisions, driving
both production efficiency andcreative quality.

(01:56):
This guide provides astep-by-step roadmap for leaders
and production managers in thevideo game industry to design,
implement and sustain aknowledge repository that
supports continuous learning andinnovation across your studio.
Each section includesactionable steps you can take
today to begin harnessing thecollective intelligence of your

(02:18):
organization.
First up, conduct a needsassessment.
First up, conduct a needsassessment Before selecting
tools or defining structures.
Understand what your studiotruly needs from a knowledge
repository.
Actionable steps hereStakeholder interviews.
Schedule 30-minute interviewswith leads from each department

(02:46):
Programming, art, design, qa,production and marketing to
identify common knowledge, gapsand critical tribal know-how at
risk of being lost.
Survey team members Deploy ashort survey asking all staff
what documentations do you wishyou had?
Where do you currently go foranswers?
What process or decision didyou repeat unnecessarily due to
lack of shared information?
Analyze existing assets.

(03:09):
Audit your currentdocumentation, Share drives,
email threads, wikis, googleDocs and Slack channels.
Note redundancies, outdatedfiles and uncaptured tacit
knowledge.
Next up define scope goals andsuccess metrics.
A well-scoped project alignsexpectations and provides clear
targets for adoption and impact.

(03:31):
Some actionable steps here Setclear objectives Based on the
needs assessment.
Define two to three primarygoals, such as reducing
onboarding time by 25%, documentengine troubleshooting steps or
create a centralized art styleguide.
Determine scope.

(03:52):
Decide whether to start withone department or a studio-wide
pilot.
Consider launching with oneproject's pipelines before
scaling across all teams.
Establish metrics Identifyquantitative metrics, search
usage, page views, number ofcontributions and qualitative
indicators.
User satisfaction reducedrepetitive questions.

(04:14):
Faster decision-making tomeasure success.
Now select the right technologyplatform.
The choice of platformprofoundly affects usability,
integration and long-termsustainability.
Some actual steps for thisEvaluate options.
Compare industry standardknowledge platforms such as

(04:37):
Confluence Notion, sharepoint,github, wiki, against criteria
such as ease of use, versioncontrol, access permissions and
integration with existing toolssuch as Jira, slack or Perforce
Pilot popular tools.
Run a two-week trial with smallteams using shortlisted
platforms.
Gather feedback on search speed, editing ease and collaborative

(04:59):
features.
Consider custom versusoff-the-shelf.
If your studio has uniquerequirements, such as
integration with custom buildsystems.
Estimate the cost and time ofdeveloping an in-house solution
versus configuring a commercialplatform.
Now we move on to designtaxonomy and information
architecture.
A clear, intuitive structureensures users can quickly locate

(05:24):
and contribute content.
Some actual steps for thisDefine top-level categories
Based on your needs assessment.
Draft five to seven categories,such as engine and tools, art
and animation, game design, qaand testing and production
processes.
As an example, create anavigation prototype.
Sketch the folder hierarchy orpage tree.

(05:45):
Run card sorting exercises withteam members to validate the
logic or structure with teammembers to validate the logic of
your structure.
Standardized naming conventions.
Develop style guidelines forpage files, file names and tags.
An example could be prefixpages with department codes like
PRD underscore, for example,for production, or ENG
underscore for engineering, isanother example.

(06:07):
Next, populate initial content,also known as seeding.
A knowledge repository mustcontain valuable content from
day one to drive adoption.
Some actual steps here Identifyknowledge champions.
Recruit one enthusiasticrepresentative from each
department to serve as achampion.
Assign them to curate andupload 10 to 15 key documents,

(06:31):
tutorials or best practiceguides.
Migrate critical documents.
Prioritize migrating up-to-dateprocess documents, style guides
.
Build instructions andpostmortems from previous
projects.
Template creation Developstandardized templates for
different content typestutorials, troubleshooting
guides, postmortem reports toensure consistency and reduce

(06:51):
friction for future contributors.
Next, we need to establishgovernance and roles.
Clear governance prevents drift, duplication and outdated
content.
Some actual steps for thisDefine editorial roles.
Specify roles such as contentowner, who's responsible for
specific sections.
Editors who tag and review newcontent.

(07:14):
Contributors, which is anyonewho can create pages.
And admins, who managepermissions and platform
settings.
Set review cycles.
Implement a quarterly reviewprocess where content owners
audit their sections forrelevance, accuracy and
completeness.
Flag outdated entries forupdate or archiving.
Approval workflows For criticalcontent, such as security

(07:38):
practices or user data handling,require peer review and sign
off by relevant leads beforepublication.
Next, we'll integraterepositories into daily
workflows.
To become indispensable, theknowledge repository must be
seamlessly woven into yourteam's everyday tools and
processes.
Some actual steps for this Toolintegrations.

(07:59):
Configure integrations so thatrelevant pages appear in context
, such as link Jira ticket typesto relevant knowledge pages or
embed confluence macros withinSlack channels for quick
previews.
Onboarding checklists Inc.
Include knowledge repositorywalkthroughs as mandatory steps
in new hire onboardingchecklists.
Reward system Introduceknowledge contributor badges or

(08:24):
small incentives for teammembers who upload high-value
content or participate in reviewcycles.
Now we'll move on to trainingand encouraging adoption.
Robust training and ongoingencouragement combat the build
it and they will come myth.
Some actual steps for thisHands-on workshops.
Conduct interactive trainingsessions demonstrating how to

(08:44):
search, create and updatecontent.
Use real-world scenarios.
Example could be debug a builderror using the repository
Office hours and support.
Schedule weekly office hourswhere champions or admins are
available to help colleagueswith repository-related
questions.
Regular reminders Use internalnewsletters, stand-ups or Slack

(09:06):
announcements to highlight newcontent, best practices and
success stories of how therepository solves real
development problems.
Ongoing curation and contentlifestyle management Knowledge
repositories are only asvaluable as its relevance and
accuracy.
Over time, information becomesoutdated, processes evolve and
new insights emerge.

(09:26):
Establishing robust curationand content lifestyle practices
ensures that your repositoryremains a trusted source for
studio-wide learning.
Some actual steps hereQuarterly content audits.
Schedule quarterly audits forevery top level category.
During each audit, contentowners should review all pages,
flag obsolete content forarchiving and identify sections

(09:47):
needing updates.
Archiving outdated material.
Create an archive space withinthe repository where retired
documents are stored.
Archives preserve historicalcontext without cluttering
active sections.
Version control and change logsEnsure every page has a version
history and a change logsection at the bottom.
This transparency allows teammembers to see who updated

(10:09):
content, when and why,reinforcing trust in the
repository's accuracy, measuringimpact and ROI To justify the
ongoing investment in yourknowledge repository and guide
further improvements.
Track key performance indicatorsKPIs and measure return on
investment ROI.
Quantitative and qualitativemetrics.

(10:31):
Reveal how the repositoryinfluences productivity,
onboarding and innovation.
Some actual steps here Definekey metrics.
Uses metrics might be totalpage views, unique contributors,
search queries per month.
Efficiency gains could bereduction in time spent
answering repetitive questions,faster onboarding times and

(10:52):
quality improvements could bedecrease in bug reopen rates or
design rework resulting frombetter documented processes.
Implement dashboards.
Use built-in analytics fromyour chosen platform or
integrate with external BI toolssuch as Power BI or Tableau to
present real-time dashboards.
Share these dashboards monthlywith leadership and team

(11:15):
stakeholders.
Collect qualitative feedback.
Conduct biannual focus groupsor anonymous surveys asking
teams how the repositoryinfluenced their work.
Examples might includefrictionless troubleshooting or
inspired design choices.
Use this feedback to prioritizecontent updates and training
initiatives.

(11:35):
Scaling the repository as yourstudio grows.
As your studio takes on moreambitious projects or expands in
headcount, your knowledgemanagement strategy must scale
accordingly.
This involves not only addingnew content, but also extending
governance and ensuringconsistent user experiences
across larger teams.
Some actual steps for thisExpand taxonomy and categories

(11:58):
when new disciplines emerge,such as live service operations,
vr slash, ar development orplayer community management.
Create dedicated sections underyour top-level taxonomy.
Engage subject matter expertsto see these areas.
Onboard new team members.
Integrate knowledge repositoryorientation into the onboarding
process for every new hire orteam.

(12:18):
Provide role-specific trainingto ensure that new teams know
how to access and contributerelevant knowledge.
Decentralized Content Ownershipas headcount grows.
Decentralized content ownerroles by appointing deputy
owners in each department.
This distributes themaintenance workload and embeds
stewardship deeper into theorganization.

(12:41):
Evolving the knowledge base withemerging technologies
Technology continues totransform how we store, retrieve
and interact with information.
Leveraging modern tools such asAI-driven search and automated
summarization can significantlyenhance the discoverability and
accessibility of your studio'scollective knowledge.
Some actual steps for thisIntegrate AI-powered search.

(13:03):
Evaluate AI-enhanced searchplugins that can surface
relevant content through naturallanguage queries and contextual
rankings.
Conduct A-B tests to comparetraditional versus AI search
effectiveness.
Automate summaries and alerts.
Implement bots or scripts thatautomatically generate page
summaries or what's newbulletins for frequent updated
sections.
Subscribe users to digestemails highlighting recent

(13:26):
changes in their areas ofinterest.
Link to external knowledgenetworks when appropriate.
Connect your repository toexternal resources government
standards, middlewaredocumentation or academic papers
so that in-studio knowledge isenriched by broader game
development ecosystem,sustaining a culture of
continuous learning.
A knowledge repository succeedsonly when it's embraced as part

(13:48):
of your studio's culture.
Leaders must continuouslychampion its value, recognize
contributors and embed knowledgesharing in everyday workflows.
Some actual steps for thisExecutive sponsorship Secure
ongoing executive endorsementsby having studio heads reference
repository insights incompany-wide meetings and
strategy sessions.
Leadership buy-in reinforcesthe repository's importance.

(14:13):
Knowledge sharing events.
Host quarterly knowledge jamsor lightning talk series, where
different teams presentsolutions they documented in the
repository.
These events spotlightreal-world impact and surface
new content.
Needs Recognition and rewardsEstablish knowledge champion
awards, monthly or quarterly,celebrating individuals who made
substantial contributions tothe repository.
Offer tangible rewards such astraining, stipends or conference

(14:34):
passes.
Final thoughts Building andmanaging a knowledge repository
is a strategic investment thatpays dividends in productivity,
innovation and team cohesion.
By following these actionablesteps assessing needs, defining
scope, choosing the rightplatform, designing intuitive
architecture, populating content, governing contributions,

(14:55):
integrating into workflows andcontinuously curating and
measuring impact Studio leaderscan create a living, breathing
source of studio-wide learning.
As your studio grows and theindustry evolves, this
repository will ensure that yourteams can scale their expertise
, avoid reinventing solutionsand focus their creative
energies on deliveringexceptional gaming experiences.

(15:15):
All right, and that's thisweek's episode of the Press
Start Leadership Podcast.
Thanks for listening and, asalways, thanks for being awesome
.
Thanks for watching.
Advertise With Us

Popular Podcasts

Stuff You Should Know
Dateline NBC

Dateline NBC

Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com

The Breakfast Club

The Breakfast Club

The World's Most Dangerous Morning Show, The Breakfast Club, With DJ Envy, Jess Hilarious, And Charlamagne Tha God!

Music, radio and podcasts, all free. Listen online or download the iHeart App.

Connect

© 2025 iHeartMedia, Inc.