In this episode, we discuss the importance of processes in various organizations, emphasizing that some form of it exists even if a formal process isn't documented.
We touch on the balance between having too much or too little process and how it impacts the quality and reliability of work.
Chris highlights the value of repeatable processes for transparency and planning, while Katie shares experiences of dealing with chaos in organizations lacking predictable processes.
We also delve into the challenges of implementing processes in both small and large organizations, emphasizing the need for understanding and navigating the established gates or norms.
Join us as we explore the dynamics of processes in the world of work.
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