Property Management Success

Property Management Success

Welcome to Property Management Success, where host Tony Cline, a seasoned expert with over 20 years of experience, takes you on a journey to elevate your property management business. Whether you’re looking to scale, increase profitability, or refine your operations, Tony and his guests will provide actionable insights and strategies to help you build championship teams and hall of fame companies. Tune in to discover how to: * Boost your income and maximize your company’s profitability * Streamline operations for greater efficiency * Cultivate a winning team that drives growth * Create a business that works for you and not the other way around * And much more! Each episode offers a wealth of knowledge from industry leaders, real-world case studies, and proven techniques to help you close more doors and create a thriving property management business.

Episodes

May 26, 2025 38 mins

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Have you ever wondered if you could successfully run a property management company from 2,000 miles away? Liz Cleyman has done exactly that, and she's just getting started.

Former NARPM President Liz Cleyman takes us on her remarkable journey from marketing professional to multi-state property management entrepreneur. Starting as a licensed real estate broker in Florida in 2012, Liz eventually relocated ...

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What happens when you narrow your focus from impacting many to serving just one? In this deeply personal episode, Tony Klein and Mark Brower reveal transformative insights about business, purpose, and life priorities that transcend property management.

Tony shares his recent experience at the grueling Cocodona 250-mile ultra race, where after completing 214 miles, a cardiac event forced him to make the diffic...

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What separates those who merely survive in business from those who truly thrive? Drawing from his experiences running 250-mile ultramarathons, Tony Cline reveals powerful mindset principles that apply directly to entrepreneurial success in property management.

The journey of an entrepreneur mirrors that of an ultrarunner in surprising ways. Both require extraordinary mental fortitude, strategic thinking, and ...

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Standing at the start line of a 250-mile desert ultramarathon reveals profound truths about entrepreneurship, success, and human potential. As dawn breaks over the Arizona desert, I'm about to embark on the Cocodona 250—a journey that will push my body and mind to their limits while traversing 42,000 feet of elevation gain through some of America's most challenging terrain.

The relationship between ...

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Shawn Johnson shares his transformation from property manager to wealthy investor and reveals how property management entrepreneurs can leverage their position to build exponential wealth through strategic property acquisition.

• One owned door equals the profit of 33 managed doors
• Most property managers fail to recognize the wealth-building opportunities in client property sales
• Prioritize evalua...

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The most successful property management companies identify their ideal client profile and focus on building systems specifically designed to serve them rather than trying to be everything to everyone.

• Outbound lead generation remains highly effective despite technological changes
• Most BDMs will avoid making sales calls if given any other tasks
• Clear separation between sales and marketing functio...

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Mark joins Tony to discuss a recent one-star review and the valuable lessons learned about client relationships in property management.

• Breaking down a negative review situation that occurred when an owner relationship went sideways
• Examining the policy that allows owners to handle their own rent-ready work and why it creates problems
• Understanding how miscommunication about property standards l...

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Mark Brower and Tony Cline explore how property managers can differentiate themselves in a crowded market through personal branding and content creation. They discuss the transformative power of finding your authentic voice and sharing expertise to build trust at scale with potential clients.

• The realization that everyone is fundamentally similar – we all "stand up, sit down, and lay down"
• H...

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Traditional property management is facing disruption as AI technology, wealth transfer, and housing affordability create an industry inflection point similar to major business transformations like Netflix overtaking Blockbuster. Pablo Gonzalez of Vendoroo discusses how embracing AI-native solutions will fundamentally change the value proposition for property managers.

• AI's true value lies in solving em...

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The constant barrage of new technologies, tools, and strategies in property management can easily lead business owners astray. In this thought-provoking conversation, we dive into the critical importance of maintaining a clear vision while navigating innovation and change.

Many entrepreneurs fall victim to "shiny object syndrome" after attending industry conferences or trade shows. They discover exc...

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The real estate industry often celebrates size—door count, revenue, market share—but what if success looked different? What if it meant building a boutique management company that prioritizes quality over quantity and allows you to design the life you actually want?

Mike Goldstein, founder of HubKey Real Estate in downtown Philadelphia, joins us to share his refreshingly contrarian approach to property manage...

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 In this episode of Property Management Success, host Tony Cline welcomes Karen Jordan of HBR Rentals for a masterclass in intentional growth, remote team leadership, and process optimization. 🌍💼 

Karen shares her journey from solo operator to leading a fully remote team, why community engagement still matters, how she implements accountability across departments, and why a public scorecard became a game-changer for ...

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Pete Neubig, former co-founder of Empire Industries and current CEO of VPM Solutions, shares his transformative journey from property management company owner to helping businesses connect with virtual teams across 120+ countries.

• Building a property management company with evolving vision from owning 500 homes to third-party management
• Navigating partnership challenges when visions diverged
• Sel...

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Nicholas Cook shares how Sleep Sound Property Management has created a successful business model in Portland's highly regulated property management environment by focusing on reputation, content creation, and operational excellence. He details their journey from struggling with regulations to leveraging them as opportunities through clear communication, systematic approaches, and building a strong team culture.

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Imagine taking the chaos of running a property management or real estate business and transforming it into a laser-focused operation that practically prints money. That's exactly what Sean Moudry, bestselling author and one of the top real estate coaches in the industry, unpacks in this riveting conversation.

Sean's journey from selling 72 homes in his first year at age 21 to building multiple succe...

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Running a property management business shares striking similarities with ultra running—both require mental toughness, strategic decision-making, and the ability to persevere through pain points. Mark and Tony explore how coaching provides crucial support in both realms by transferring confidence and accountability when you need it most.

• The transformative power of a nine-word text that helped Mark finish a ...

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Cody Reeder shares his journey from real estate investor with four duplexes to managing over 900 properties while building a separate maintenance company and maintaining his passion for ultra-running. He reveals how initially trying to survive on management fees alone wasn't sustainable until he discovered additional revenue streams that made the business truly profitable.

• Started in ad sales before tr...

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Entrepreneurship doesn't have to be lonely when you create meaningful connections with people who are willing to support you through challenges. We explore how vulnerability and authenticity become powerful tools for building your business support network.

• Finding your "crew" who will respond with "when and what time" when you need support
• How opening up about business struggl...

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Jared Larkin, Denver's "Mile High Title Guy," shares how he transformed his title insurance career by providing marketing value to real estate professionals, creating an attraction-based business model rather than chasing clients.

• Standing out in commoditized industries requires providing unique value beyond the basic service
• Hosting in-person events creates stronger connections than vi...

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Melissa Sharone shares her insights on how to effectively grow a property management business, emphasizing the importance of focus on quality over quantity in terms of clients. Understanding the target client profile plays a crucial role in aligning services with client needs. Transitioning ownership is discussed as a framework for sustainability, acutely focusing on maintaining company culture and employee satisfacti...

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