The Prosperident Exchange
A podcast designed for owners of dental practices, dental support organizations (DSOs) and others that is chock-full of tools, strategies, and tips to help run practices better. Sponsored by Prosperident, Dentistry's Embezzlement Experts. Our website is www.prosperident.com, and our phone number is 888-398-2327
Episodes
In this episode, Duane Tinker, known as the Tooth Cop, shares insights on dental practice compliance, patient safety, and the importance of proactive risk management. Learn how compliance is more than HIPAA and OSHA. Discover practical tips for dental professionals to navigate regulatory challenges and improve practice safety.
Show Links:
Dental Compliance Specialists: https://dentalcompliance.com/
Talk with the Tooth Cop: https://www...
Sam Rockwood, founder of Woods Insurance Payments, shares insights from his experience working with large insurance carriers and how his company is transforming dental insurance payments. Discover how payment systems can be optimized for security, efficiency, and fraud prevention.
Show Links:
Woods: https://woods.dental/
Prosperident Site: https://www.prosperident.com/
Request a Meeting: https://www.prosperident.com/meetwithdavid
No Ris...
Prosperident's Amber Weber-Gonzales, Wendy Askins, David Harris and Kathy Kirkby discuss the challenges presented in correctly recording and overseeing digital forms of payment including electronic funds transfer, Venmo, Zellis, membership plan payments and many others
Watch Senior Fraud Examiner Courtney Staiger interview a Prosperident client in this episode.
In this episode, we explore the complexities of financial crimes from the perspective of a seasoned detective, shedding light on investigative challenges, case management, and prevention strategies across industries.
Show Links:
Prosperident Site: https://www.prosperident.com/
Request a Meeting: https://www.prosperident.com/meetwithdavid
No Risk Self Assessments:
If You Suspect Embezzlement: https://tinyurl.com/embrisk
Want To Check Your...
This episode explores the transformative potential of AI in dentistry, covering its current applications, risks, and future possibilities, including how to safeguard patient data and practice integrity.
Show Links:
Century Doc: https://www.centurydoc.com/
Prosperident Site: https://www.prosperident.com/
Request a Meeting: https://www.prosperident.com/meetwithdavid
No Risk Self Assessments:
If You Suspect Emb...
In this episode, David Harris shares the evolution of embezzlement detection in dental practices, the role of technology, and how Prosperident has grown to help practices prevent fraud. Discover insights into criminal thinking, technological challenges, and proactive strategies to safeguard your practice.
Show Links:
Prosperident Site: https://www.prosperident.com/
Request a Meeting: https://www.prosperident.com/meetwithdavid
No Risk S...
What separates thriving dental practices from struggling ones often comes down to one thing: how effectively the team communicates with patients. In this episode, David Harris sits down with Debra Engelhardt Nash — one of dentistry's most accomplished practice management consultants and co-founder of The Nash Institute — to explore the verbal skills that consistently move patients from hesitation to "yes."
Debra introduc...
What happens when a trusted dental team member turns criminal? In this gripping episode, Dr. Deborah Staten of Las Vegas joins Prosperident senior investigator Scott Clifford to recount one of the most striking embezzlement cases in recent dental history.
Danielle Powers, a dental office employee trusted with financial responsibilities, systematically stole over $250,000 from Dr. Staten's practice. But the story doesn't end there &m...
Three of dentistry's leading specialists in practice protection come together for a candid roundtable on the challenges confronting dental practice owners today. David Harris of Prosperident, Adrienne Twigg of Bent Ericksen & Associates, and Erik Pook of Cirrus Group each bring a distinct and vital perspective — financial forensics, human resources and employment law, and commercial real estate — to a wide-ranging d...
She was trusted completely. She was there every day. And she was stealing — for years. In this deeply personal episode, Virginia orthodontist Dr. David Hughes describes in his own words how his office manager embezzled over $370,000 from his practice, right under his nose.
Dr. Hughes is joined by Prosperident CEO David Harris, senior investigator Wendy Askins, and forensic accountant Amber Weber-Gonzales for a frank and illumi...
Dental Support Organizations have reshaped the landscape of dentistry — but are they a lifeline, a trap, or something more complex? In this candid episode, Prosperident's David Harris, Wendy Askins, and Amber Weber sit down with Emmet Scott, CEO of a 70-practice DSO and one of the most influential voices in the DSO industry, for an unvarnished look at what DSOs really mean for dental practice owners.
Emmet Scott brings rare in...
Embezzlement is not just a financial crime — it is a profound personal betrayal. In this deeply moving episode, dentist Dr. Mark Saladin recounts how someone he trusted stole $150,000 from his practice, and what the pursuit of justice meant to him personally and professionally.
What makes this episode extraordinary is its dual perspective. In addition to Dr. Saladin's account, this episode includes audio clips from his embezzl...
Smart people make dumb mistakes — especially when they're highly trained clinicians running a business they were never taught how to manage. In this entertaining and insight-packed episode, David Harris sits down with Dr. Rich Madow, former practicing dentist, speaker, and co-founder of The Madow Group, to talk candidly about the most common — and costly — mistakes dental practice owners make.
Dr. Madow has spent d...
Revenue doesn't just disappear in a single dramatic event — most of the time, it leaks out quietly through gaps in systems, habits, and oversight that busy practice owners never have time to examine. In this episode, David Harris welcomes legendary dental practice management consultant Linda Miles to identify the four most common and costly ways dental practices lose money they never know they're losing.
Linda Miles has spent ...
Few cautionary tales in dentistry are as powerful — or as instructive — as Dr. Roy Shelburne's. A respected dentist, Dr. Shelburne spent 19 months in federal prison for health care fraud. Today, he has turned that devastating experience into a mission: helping other practitioners understand the legal and regulatory risks that can destroy a career, a practice, and a life.
In this extraordinary episode, Dr. Shelburne sits ...
This episode is a special cross-post from the DSO Secrets Podcast, hosted by Ken Kaufman. Ken sits down with Prosperident's David Harris, Wendy Askins, and Amber Weber to tackle one of the most consequential challenges facing Dental Support Organizations today: how do you hire staff across multiple locations without importing a theft or embezzlement problem?
For DSOs, the hiring stakes are particularly high. A single bad hire who un...
If you only have an hour to understand dental embezzlement — what it is, how it happens, and what to do about it — this is the episode. Prosperident's David Harris, Wendy Askins, and Amber Weber, joined by special guests, deliver a concentrated masterclass on the most important things every dental practice owner needs to know about embezzlement.
Drawing on decades of combined investigative experience across hundreds of d...
Dental practices hold an enormous amount of sensitive data — patient records, financial information, insurance details — making them high-value targets for cybercriminals. In this eye-opening episode, Prosperident's David Harris, Wendy Askins, and Amber Weber welcome Gary Salman, CEO of Black Talon Security, for an urgent and practical discussion on two of the most dangerous threats facing dental practices today: cybers...
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