If Patients Can’t Reach You, It’s Not Innovation— It’s Delay with Scott Schweiger

How does a company built on virtual second opinions become a system-wide impact engine? 

By blending data, empathy, and results—not just tech.

In this episode, we explored what it really means to close care gaps—without forcing health systems to adopt yet another "new thing." Scott explained how they plug into existing infrastructures, using a results-based approach that leads to treatment changes in 70% of cases and diagnosis corrections in 25%.

From nurse care navigators to global partnerships, Scott breaks down how founders can scale with intention, how AI + white-glove service actually works, and why impact starts with understanding—not assumptions.

I’ve worked in ORs where we knew—if that patient had gotten a diagnosis sooner, they might’ve lived. That’s the cost of inaccessible care. It’s not about more innovation; it’s about making the innovation reachable.

What’s one part of your solution that adds friction instead of clarity?

Key Points You’ll Learn:

🔑Why 12M misdiagnoses a year demand system-level accountability

🔑How to create a tech-enabled and human-supported second opinion model

🔑What it means to be a wedge solution vs. a rip-and-replace platform

🔑How virtual second opinions can save $12K per case

🔑Why diagnosis change isn’t failure—it’s progress

🔑How to integrate into payer/provider plans without disrupting flow

Timestamp:

00:00:00 – The true cost of inaccessible care and innovation

00:03:37 – How The Clinic by Cleveland Clinic offers virtual second opinions

00:07:06 – Understanding partners' data to identify care priorities

00:10:09 – Automating access while maintaining personal connection

00:14:38 – Working within existing provider networks and partnerships

00:15:05 – Using remote monitoring and telemedicine effectively

00:17:56 – Assessing and sourcing customized patient-centric solutions

00:18:25 – Expanding impact globally through virtual opinions

00:19:50 – Recap: The real impact of virtual second opinions

00:23:30 – The importance of balancing tech with human connection

00:25:31 – Key Learning 1: Access is a clinical and economic lifeline

00:26:21 – Key Learning 2: Data-driven second opinions save costs

00:27:05 – Key Learning 3: Combining AI and human compassion

00:27:30 – Key Learning 4: Empowering patients as decision-makers

00:27:55 – Key Learning 5: Integrating solutions, not replacing them