Why HealthTech Fails After the Pilot - And How To Fix It Now with Jonathan McCoy and Rachel West

Everyone’s excited during the demo. 

No one’s using it six months later.

Most HealthTech founders don’t realize the real problem isn’t adoption.

It’s overbuilding before your frontline champions are even heard.

This week, I sat down with Jonathan McCoy, founder of vCare, and Rachel West, a nurse and clinical collaborator, to discuss how they co-created a robot assistant—CC—that’s transforming the day-to-day lives of nurses in long-term care.

When tech becomes indispensable, you know you’ve nailed product-market fit.

What You'll Learn

🔑Why 50% of nurses leave in 2 years—and how that’s a tech problem

🔑What “point of care robotics” really looks like in action

🔑How to avoid the pilot graveyard most startups fall into

🔑The ROI mindset behind reducing workflow friction

🔑How vCare is securing partnerships with facilities serving 10,000+ residents

Episode Timeline

[00:01:36] – Jonathan’s Journey to Founding vCare and Building CC

[00:04:00] – How CC Eases Nurse Workload and Improves Patient Care

[00:07:17] – Beyond Documentation: CC’s Telepresence and Therapy Use

[00:11:32] – Measuring Impact: Time Savings and Adoption Strategy

[00:16:55] – Why CC Works Across Long-Term, Hospital, and Rural Care

[00:22:28] – Scaling Vision: 2025 Expansion and Pilot Programs

[00:29:27] – Magic Wand Wishes: Jonathan’s 3 Bold Dreams for vCare

[00:37:36] – 5 Key Takeaways from the Episode

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