Your Tech Isn’t Failing—Your Compliance Strategy Is with Luke O’Brien

Healthcare doesn’t end at the clinic—and Luke O’Brien of Brook.AI knows that better than most. 

After navigating care for his father’s leukemia, Luke realized just how much support patients and caregivers need after leaving the doctor’s office. 

In this episode, we unpack how Brook.AI built a wraparound solution combining remote monitoring, 24/7 clinical care teams, EHR integration, and operational support—all without adding weight to providers or clinics.

🔑 Key Talking Points 

• ▶️The personal story behind Luke’s journey into healthtech
• ▶️Why patient compliance gaps are more about communication than tech
• ▶️How Brook.AI’s care teams work as an extension of health systems
• ▶️The pitfalls of piling more tech onto providers—and how to avoid them
• ▶️Brook’s "Remote Care as a Service" model explained
• ▶️Navigating integration with 400+ EHRs and different-sized clinics
• ▶️Chronic conditions they focus on: hypertension, diabetes, CHF, and more
• ▶️Aligning human capital with clinical mission for sustainable growth
• ▶️What founders should know about building buy-in from both patients and providers

Episode Timeline:

00:01:57 - Luke’s personal story about caring for his father with leukemia

00:04:30 - Luke explains Brook.ai's solution for remote patient care

00:06:00 - Definition of "Remote Care as a Service" model

00:06:16 - Mid-episode sponsor message about HealthTechShowdown.com

00:09:48 - Data integration with existing healthcare platforms

00:12:00 - Strategies for patient and provider engagement

00:15:25 - Building an effective team and organizational structure

00:19:14 - Brook’s closing their Series B funding

00:21:00 - Sabrina’s seven key points from the conversation

🔊 Notable Quotes

"We don’t want to put more weight on the provider. If you’re not careful, tech adds friction instead of value." – Luke O’Brien

"When patients leave the doctor’s office, their care journey doesn’t stop—and neither should their support." – Sabrina Runbeck

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