Learn about the effectiveness of SMART goals in customer success and explore alternative goal-setting strategies that align with human psychology and brain science, including practical tips on setting and achieving goals that are more motivating, achievable, and relevant to the priorities of CS professionals.
Are SMART goals stupid?
Do you struggle to stay motivated by SMART goals?Β
Well, there's a reason for that.Β
SMART goals may not always be the best fit for the human brain and creative thinking.
We'll dig into how to set goals that resonate with your brain's natural way of thinking, to keep you motivated,Β and making progress every day.
BY THE TIME YOU FINISH LISTENING, YOUβLL KNOW: :
Plus, how setting goals for yourself should be DIFFERENT than setting goals for your team!
Resources mentioned in the episode: goblin.tools
π¬ This content was edited by Lifetime Value Media.
Learn more at: https://www.lifetimevaluemedia.com
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No obligation to join! But you'll want that discount when you see what's inside...
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