Unveiling the Dark Side of the Call Center Industry with Amas Tenumah

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Behind the Headset: Conversations with a Call Center Expert

I had the pleasure of speaking with  Digital Prophet / Customer Service Evangelist / Podcast Host and author Amas Tenumah.

His work has been featured on NPR, Fox Business, Forbes, The Huffington Post, Entrepreneur and other business journals for thought leadership.

He has helped organizations like Fastly, Wendy's, Teleflora, Coca-Cola, state of Oklahoma and DirecTV.

He is a  humanist, futurist, and storyteller WHO obsessively focuses on sharing the Truth about two topics - Customer Service Experience & Living Blissfully.

To purchase his book, Waiting for Service, on Amazon: https://amzn.to/4bHPUwz
His books include
Waiting for Service,
The Curated Experience,
The Joyful Stoic, and
No One Wants Customer Service.
He  be contacted via e-mail at: [e-mail]
His website is: http://www.waitingforservice.com
To Support this channel https://www.buzzsprout.com/2129599/support
To support Peter's channel please visit his Patreon channel.  https://www.patreon.com/PTPOP 
My award winning documentaries: 
Road to Forgiveness - Addiction Spares No-one. https://youtu.be/6GczCpfecuE 

The Artist - A Documentary http://www.theartistadocumentary.com PTPOP Merchandise on T-Spring https://skating-bear-studios.creator-spring.com/ Peter's 

Books on Amazon https://amzn.to/3R9IJ7Q 

Peter’s Music https://amzn.to/3V89uef 

Here are affiliate inks to some of the equipment I use to create my video and podcast: 
Cameras 
Blackmagic Pocket Cinema Camera 4k https://amzn.to/3qZEKya 
Sony ZV E10 https://amzn.to/3X3v0Dk

Video Switcher 
ATEM Mini Pro https://amzn.to/3sAUM1I 
Recording Station: 
Rode Caster Pro II https://amzn.to/3sL7IWo 
Audio Microphones 
Rode K2 Microphone http://amzn.to/2E3kYqX 
Rod Pod Mic https://amzn.to/458J2Ws
Senheiser MKE 600 https://amzn.to/3G5Tkbw 
CAD E100s CAD E100shttps://amzn.to/4bFX2JK 

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