08.05.25 - Intuit/QB Updates and FB Group Post Q&A - QB Power Hour Podcast

Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Dan DeLong (00:26):
Welcome everybody to another QB Power Hour.
Uh, today we're gonna be talkingabout some, uh, Intuit updates
and, uh, some, some, some.
Uh.
Things about our, uh, posts.
There we go.
That's the word I was lookingfor with, um, with our Facebook
group.
So, uh, appreciate you joiningus here today.
Sorry I'm a little, uh,frazzled.

(00:48):
Uh, always a technical issueright before we go live, which
is part of the challenge when wehave, uh, a live, a live
webinar.
So I appreciate you all joiningus, uh, here today.
My name is Dan DeLong, owner atDan with in School Bookkeeping.
Worked at Intuit for nearly 18years, co-host and today, as
well as the workshop Wednesday,uh, which is oddly on Wednesdays

(01:10):
over@schoolbookkeeping.com.
Also, the feature Deep Divehost, a guest host at the
unofficial uh, QuickBooksAccountant Podcast.
And, uh, Matthew is again,unfortunately, uh, not joining
us here, uh, here today.
He's taking care of somepersonal issues, so I hope, um,
he handles those quickly and,uh, will join us as soon as

(01:32):
possible.
But today we have a specialguest, uh, joining and filling
in for us.
Uh, so Sharrin, or should I,should I say this like Ozzy
every time?
I, I, Sharrin, uh, appreciateyou joining us, uh, today and
filling in for, for Matthew.

(01:52):
I'm gonna introduce yourself forthose that may, may not know.

Sharrin Fuller (01:56):
I would love to.
Thanks for having me here.
Um, I have some very large shoesto fill and I will never even
come close to anything that,that our good friend spot is.
So, Sharrin Fuller, been in theindustry for a while.
Um, bought a firm, sold a firm,started another firm, almost
sold it again, about to now I'mtransitioning to just advising

(02:18):
accounting firm owners.
'cause I want'em to be able toonly work three days a week and
not be in their business andwork on it instead.
And now I'm really passionateabout that.
So excited to still stay in theaccounting industry and not, you
know, find a different niche to,to learn at this mature age of
my lifecycle.

Dan DeLong (02:39):
So, um, so you, you, you, as far as like, uh, uh,
building and crafting and thenselling, uh, your, your, your
firms, was it a particular.
Niche that you were, that youwere in and then you just got
tired of that, or, or was itmore of, I just wanna, here's
what I learned from that, and Iwanna, I'm gonna start over.

You know, Dan, what I've learned in life is I'm
a glutton for punishment and ifit doesn't kill me, I want
nothing to do with it.
No.
My first firm was all, um, itstarted as bookkeeping.
Honestly, anybody that wouldhire me, bookkeeping office
management, um, turned into onlyVC backed startups in the
software as a service industrywhere honestly, I learned
absolutely everything that Ithought I needed to know about m

(03:24):
and a and just that whole world.
Then when I sold my firm, um, Iended up in the health and
wellness sector, which is wherewe landed, but then a lot of old
clients tracked me down.
So a lot of professionalservices in health and wellness,
and let me tell you what,working with engineers and the
software as a service andworking with health and wellness
is.
Night and day, and you cannotwork with them at the same time.

(03:46):
So I always tell accountants,find your niche because the
mindset of the people that youare working with, you can't work
with lawyers and theconstruction worker.
You can't, like, you can, butit's, it's miserable.
And that's a part of, part ofwhat I try to instill people and
the accounting owners.
Yes, yes.

Dan DeLong (04:04):
Excellent.
So now your, your main focus isteaching others how to craft
their own firm so that theydon't, they're not, they're,
they're, they're their, theirfirm or their business is not
owning them.
Right?

Absolutely.
Absolutely.

Dan DeLong (04:22):
Awesome.
All right, well, uh, few handy,uh, uh, housekeeping a little
bit about the, the QB PowerHour.
If you're just joining us forthe first time, welcome.
Um, it's every other Tuesday,uh, at, uh, noon Eastern.
And we aren't available for liveCPE credit.
As the AI Blake was talkingabout initially.

(04:44):
Um, about five to seven daysafter the live webinar, there
will be on the earmark channeland you'll be able to, uh,
access the CPE credit there.
There's all sorts of resourceson the QB Power Hour website, QB
power hour.com/resources whereyou can find PDFs of the slides,
uh, past recordings, as well asthe audio podcasts, and all of

(05:06):
the resources that we tend toshare on the handouts.
So today, uh, we're gonna betalking about really three main
topics, um, to kind of catchpeople up to date on the things
that we're seeing in theQuickBooks ecosystem, or as the
terminology is, is being, um, Idon't know what the polite way

(05:30):
to say it is.
Uh, it's, uh.
QuickBooks on the Intuitplatform is, is a definite term,
term or verbiage that is, thatis being communicated.
So we'll talk a little bitabout, uh, about that.
Uh, we'll talk about the agenticai, who are these not so secret

(05:51):
agents in my QuickBooks now?
Uh, the new bank feed.
And, uh, we will recap some ofthe Intuit technology survey,
which was, uh, the, the resultswere just, uh, announced six
days ago, the 30th of, uh, whatmonth are we in?
July was, uh, that was the, thatwas when that came out.

(06:13):
And we'll talk about if timepermits.
We'll talk about some, uh,Facebook posts.
Uh, so let's launch our firstpoll question just to kind of
give us an idea of, uh, what youdo and, uh, which, which version
of QuickBooks, uh, suit yoursuit.
Your fancy,

oh, I wanna vote.

Dan DeLong (06:32):
You can't vote.
So, but I can ask you.
Oh, no.
While people are, are, arevoting, uh, is QuickBooks online
or only desktop only?

Only QuickBooks Online.
Like I said, it's all aboutefficiency and, you know,
repetitiveness is what we needin our, in our industry.
So we QuickBooks online or Iwill direct you to somebody that
will utilize whatever softwareit is you're wanting to use.
Got it.

Dan DeLong (06:59):
So, um, did you start in the cloud or did you
start the desktop and then movesome?

Dan, we talked about my, my mature age.
Don't let my beautiful skin, um,let me seem younger than what I
am.
Started QuickBooks.
Was it QuickBooks?
I think it was quick, quick,QuickBooks.
Way back in the day.
What?
Oh two.
Anyhow, and then we were on, um,QuickBooks Desktop.
And then when I needed a remotein, we had those, the online
cloud servers.

(07:26):
You'd have to pay like athousand dollars a month to host
your QuickBooks desktop, andthen you had to log into the
cloud server and get in there.
But back, I think in 14 when Ireally tried to get into
QuickBooks online, it was justnot a good product.
It was not a good product, man.
12, 13.
But it evolved, I think by um,15 we were like QuickBooks,
only.

(07:46):
QuickBooks Online only.
It evolved quickly.

Dan DeLong (07:51):
And it was mostly due to the integrations piece.
Is that what you found?
That being able to where?
Where?
QuickBooks Online, over desktop.
I don't know.

I dunno, there was a lot of integration.
I think it was more of, um, costeffective, um, availability.
Like the remote servers wereextremely expensive.
Then I had the licenses and thengetting everything onto remote
ser server.
And it just, honestly, justhaving it, it at my fingertips
was, it just became theconvenience more than anything.
And it was a learning, it was alearning curve.

(08:21):
Desktop was far more robust.
Now I go back to a desktop andI'm like, I can't remember how
to use this thing.
So I needless to say, I'm notdesktop certified in any way.

Dan DeLong (08:31):
Gotcha.
And that looks to me, mostpeople are, um, are, are, where
is my cursor?
There it is.
I'll close poll and share theresults.
Looks like

31% of or agree with me.
We've

Dan DeLong (08:45):
got 31% Sharrin and we, and we've got, uh, we've got
those that straddle both sides.
Right?
Um, 63% that, that tends to beour, uh.
Our demographic here is that alot of people will do, will work
with both.
Uh, my computer is chugging awayat a desktop project behind me.

(09:08):
So let's go ahead and continueon here.
So let's talk about these AIagents.
This is a new term, I think, inthe AI world.
Uh, agentic ai, which is kind ofwhere QuickBooks and, and you'll
see all these, uh, SaaS, uh,products, software to service,
uh, where they're, they'reputting AI in their product in

(09:31):
some way, right?
So they're spend a lot of moneyto, um, you know, to either to
train their own la largelanguage model.
Uh, and they are putting thoseagents, uh, in some form inside
of, inside of their, theirproduct.
Now, this is one of the reasonsthat QuickBooks online is kind
of where the direction isheading, not just for the

(09:53):
convenience of like what Sharrinwas saying about.
Anywhere access and a little bitmore cost effective than a
thousand dollars hosting serviceor whatever that case may be.
But with the amount of, uh, datathat they can anonymize and, and
ba basically, uh, make the dataanonymous, uh, and be able to

(10:17):
provide some of that informationback into their product, this is
where things are going to bubbleup to the surface.
So we, we talked a little bit acouple months ago about the
price increase and the, theprice increase was positioned
primarily as, um, this is whatyou're getting for that price
increase is these Intuit agents.

(10:39):
The Intuit assist product wasannounced a couple years ago
and, um, this is where it isturning, what it's turning into.
Right.
So, um, ultimately we have sevenagents in, in grand total.

Oh, that was

Dan DeLong (10:57):
a background.
Um, we have seven agents intotal and in simple start, you
don't get any.
So this is one of those thingsthat the version that you have
determines the amount of agents,uh, that you get.
So we'll kind of unpack whothese agents are, what they do,
or what they're supposed to do.

(11:18):
Um, now we're not gonnademonstrate any of the, any of
this stuff because by the timeyou you experience it, you will
likely see something differentthan, um, than what we have.
So this is the, the whole ideaof what these agents are
designed to do.
Um, and it's gonna be prettyrapidly in, into not

(11:38):
integrating, but, um, the rapiditerations of as feedback is, is
provided about what these agentsare or are not doing.
Then, um, they will likelychange, uh, and, and get
updated, right?
So simple start, you don't getany, uh, agents, uh, essentials.

(12:00):
You get two.
There's the accounting agent andthe payments agent, and then
there's this customer hub.
And we will unpack those, uh,those things a little in a
little bit, uh, in, plus youget, uh, three more.
So the customer agent, which iskind of an enhancement of the
customer hub.
Um, and then deeper AI insights.

(12:23):
And then advanced, you get fourmore.
So you get the finance, uh,agent, the projects, agents, uh,
analytics agent, and the payrollagent apparently.
For two of these, you have tohave the pay, the, the
QuickBooks service in order toreally take advantage of the, of
the agent, right?
Uh, if you're not usingQuickBooks payroll, what good is

(12:44):
the, the payroll agent, uh, aswell as the payments agent.
So, uh, so let's go ahead and ununpack some of those.
So in the future, I need tocomment,

am I allowed to make a, am I allowed to comment
here?
It's, it's crazy Me that SimpleStart has zero agents.
'cause I'm pretty sure my simplestart subscription went up for
everybody.
So it's Yeah.
Only went up up three bucks.
So in like the, in the pastmonth.
But anyhow, s not why we're heretoday, but it just interesting
to me,

Dan DeLong (13:15):
well the, um, I mean you basically from the last
year, right, there's been somemm-hmm.
Enhancements, you know, to theproduct.
Um, and you do get some AIcategorization in the bank feed.
Yeah.
Yeah.
You talk about that.
Yeah.
Uh, so you do get that, but youdon't get an agent out of the
deal.
Yeah.
And so that's why the price onlywent up three bucks for Simple

(13:35):
start instead of for essentials.
It went up five and then

Yeah.

Dan DeLong (13:41):
Uh, plus went up, no essentials, went up 10 and uh
mm-hmm.
Plus went up 16 and.
Did you advance?
Advance?
Went up$40 a month.

Did you see if we got again, um, sidetracking
here, but since we're allaccounts, did you see if we got
agents on our QBOA files?

Dan DeLong (14:01):
You do.

Because we all use, we do.
Okay.

Dan DeLong (14:03):
Yeah.
I guess I should maybe startyou, my books

a little bit more.

Dan DeLong (14:06):
Yeah.
Essentially you get, um, aQuickBooks Online Advanced for
your books.
So you ideally should have allseven of those, uh, agents.
Oh, okay.

Uh,

Dan DeLong (14:17):
in your, in your QBOA books.
So in essentials, uh, you getthe accounting agent and it's
kind of a accounting agent core,right?
And then we'll talk a lot what,what happens in plus.
So, uh, you get, uh, thetransaction review, uh,
basically ready to post, uh, inyour bank feeds, um, auto post.

(14:39):
You can look for the badges.
Um, and then you'll be able, uh,the agent can request more
information, uh, from, from you.
To help with the autosuggestions or the
categorization automation, uh,inside of the, of the bank fee.
And then in payments, thepayments agent, you get

(15:00):
personalized payment methodsbased off of the customer
interaction.
So, uh, it may say, well, thislast person, uh, only paid you
with bank feeds, so maybe youshould only specify the bank
feed when you, when you sendthem their, their invoice.
Uh mm-hmm.
Invoice reminders.
Uh, it should give you, uh, latefee guidance, uh, assuming of

(15:23):
course you've turned on the latefee, uh, setting.
Uh, but as far as whether or notthat, uh, that is available, um,
and, and what options that youhave for late payments.
Uh, and then of course using theautofill invoice if you, you
know, see that in, uh.
You can take, uh, A PDF or animage.

(15:46):
Yeah, put it into, uh,QuickBooks and turn it into, uh,
an image.
That's been

pretty cool.
I like do like that.

Dan DeLong (15:53):
And then there is this customer hub, uh, which is
kind of a, uh, as I was, I wastrying to do some research about
it.
And, uh, on the, uh, landingpage that we have for the QB QB
Power Hour, we have, um, lots ofvideos that Intuit has created.
So, um, you can always go inthere and in the slides

(16:14):
themselves, I've embedded, uh,some of these, uh, Intuit videos
as far as what they actuallyare.
Uh, but it's going to start toincorporate, um, like some of
the, some of the features ofMailChimp into QuickBooks and
I'm sure Oh, that's amazing.
If you have both, uh, MailChimpand QuickBooks uh,

(16:36):
subscriptions.
Um.
I, I've never used, I mean,I've, I'm, I have paid for, for
MailChimp in the past, but Ihaven't used it in a, in a long
while.
Um, do you use, uh, MailChimp,uh, Sharrin?
We do,

we do use MailChimp and using it before
they, before Intuit purchased'emand stay with'em.
Real.
I like'em.
I think they're great.
Good marketing tool and,

Dan DeLong (16:56):
uh, yeah.
So what, what you'll end upseeing, and this is, this is
kind of where this whole, youknow, QuickBooks on the Intuit
platform, and I've seen theseadvertisements on social media
about, you know, uh, the twobecome one, you know, there's
some kind of joining of, uh, ofMailChimp and QuickBooks.
And this is really where Ithink, you know, QuickBooks and

(17:19):
the, the Intuit platform, uh,could potentially do a lot of
good things for business ownersthemselves because, uh, being
able to communicate.
And, um, reach out.
That's, that's MailChimp'sstrong suit.
Yeah.
And, um, and, and creating thosejourneys and tracking, um, the

(17:40):
marketing efforts, um, and thosetypes of things.
That's really where MailChimp,uh, so, uh, exceed, excels.
And then, um, tracking thecustomer history of paying the
invoices and those types ofthings, that's where QuickBooks
comes in handy.
So the combination of those twothings, um, because it's, you

(18:00):
know, it's, it's more expensiveto get a new customer than it is
to nurture an existing customer.
And that's where, um, you know,the, the, the customer hub is
gonna kind of fill in some ofthose gaps.
Um, there's even things thereabout, uh, leads.
Um, and it will automaticallycategorize a lead as a, uh, a.

(18:25):
Warm or hot, um, so that you canreach out appropriately.
That's awesome.
So you connect it basically toyour Gmail and that's actually
the next thing in the customeragent.
You can connect it to your Gmailand it will read your emails,
uh, for the past 30 days andthen prioritize.

Scary.
I dunno.
I don't know.
I don't want them in the, but itis super, it is a really cool
feature, right?
Like, I mean, as a lazy persontrying not to do as little bit
as possible with maximumefficiency, I think it's kind of
cool.
We don't have privacy anymore,Dan.
No.

Dan DeLong (19:02):
Privacy.
This is, this is part of, youknow, the, the double-edged, uh
mm-hmm.
Sword or the Yeah.
You know, the, there, there'sthe convenience factor of these
really cool things.
Yeah.
And then there's, oh mygoodness, am I just.
Giving away all of myinformation to somebody else.
I,

the older I get, the more team convenient I get.
I think, especially when itcomes to business, I don't think
that we have much.
Um, I don't know.
I don't, I don't mind, I, Idon't wanna be one of those
people saying I'm not hidinganything.
I'm, you know, but at the sametime, when it comes to business,
I'm like, convenience, please.
Thank you.
Yes.
But stay outta my personalemail, sir.

Dan DeLong (19:40):
Exactly.
Uh, just put it to your workemail.
Um, but it will, uh, createdraft emails for you, um, as
well as being able to, uh, allowthem to schedule a meetings, um,
as you have connections between,between those things that are
integrated into your email, uh,and then of course in QuickBooks

(20:00):
you'll be able to createestimates, uh, and those types
of things using the customeragent.
Mm-hmm.
Um, part of the AI of all ofthis, uh, will allow you to
change your tone.
Uh, when you're reaching thingsout, you'll be able to quickly
switch between.
A friendlier tone versus, Hey,where's my money tone?

(20:23):
Yeah.

I love that option to drop down.
You get a, how do you want thisdrop down?
Friendly, professional, harsh.
I'm like harsh.
Just start off harsh.
Get it straight out.
Straight out the gate.

Dan DeLong (20:35):
And then as far as the agents that you get in, uh,
in, plus there's an enhancementon the accounting agent, right?
Where, um, you'll get a littlebit of the report analysis.
Um, you'll see, um, these, theseagents show up.
I think the, uh, the terminologythat they're trying to, uh,
incorporate or, or socialize issparkles.

(20:57):
Um, I guess there's glitterinside of, inside of QuickBooks
now because it's got theselittle AI sparkles and that's
the.
Diamonds that you, that youtypically will see, uh, as the
international symbol of this is,this is AI related.
Mm-hmm.
Uh, so you'll see thosesparkles, uh, sprinkled,

(21:19):
sprinkling the sparkles, uh, allthroughout your, your
QuickBooks.
And then, um, so you'll see thatas far as insights, I thought it
was really interesting when Ifirst saw it, uh, to look at a
profit and loss.
And you see, um, you'll seethat, that that sparkle and, uh,
you can click on it and it willgive you an mm-hmm.

(21:39):
Look at the whole year and say,Hey, uh, there was, um, a
decline this month over the, themonth prior, and here's why.
And it gave you, you know, someindication as to why there was a
sharp decline or why there's asharp increase.
So you get that in, in plus.

(22:00):
Uh, and then, you know,something near and dear to all
of the accountants andbookkeeping pros on the, on the
call, uh, the reconciliation.
Uh, this is, this is kind of await and see what this, what
this all boils down to.
Uh, but I've seen some, uh, someiterations of automatic, uh,

(22:20):
reconciliation.
Whether you can upload thestatement or the statement is
automatically fetched for you.
Uh, and how that, how that boilsinto, into the reconciliation.
So tho that's what you get with,uh, with plus.
Advanced doesn't even haveenough room for a picture.
Uh, because there's the finance

advanced, you set it and forget it.

Dan DeLong (22:44):
Yeah.
The Ron Pope, uh, uh, version ofQuickBooks.
Um, so we have the finance, thefinance, uh, agents.
So you get a little bit more onthe, on the insights.
Uh, there, there will beforecasting and, and planning,
uh, options, uh, variantanalysis, uh, with the finance,
uh, agent, actionablerecommendations.

(23:06):
And then back on your, uh, yourintuit assist feed.
You'll have some dashboard, uh,summary.
So all of those things are kindof rolling into the finance
agent, uh, projects.
Uh, so you have a projectmanagement, uh, agent now.
So the project tracker will helpkeep you, you know, date

(23:26):
conscious, uh, and those typesof things.
So you'll see, um.
Nudges from within side ofQuickBooks on, on the, on the
project dashboard.
Um, task suggestions for you andyour team.
Uh, and then of course, thingsthat we're all really concerned
with, with regards to projectsis the profitability insights.

(23:47):
Are you tracking things properlyback to the project?
And then as far as the payroll,again, you'll need the pay
payroll service, uh, in order toget the most out of that.
But collecting data, uh, makingsure the times, uh, timecards
are, are entered properly.
Uh, doing some auto payroll runsand requesting approvals, uh,

(24:09):
when they're, when they'reneeded.
And then analytics, uh, you'regonna get some on demand
reporting and insight a littlebit more than, uh, what you see
with, with Insider Plus.
So those are the agents.
And I want, now my machine isflickering, so I can't launch

(24:31):
the second poll.
Um, can I, have you seen the,oh, there you go.
The, uh, the agents.
And what do you think of theagents?
Uh, are you on a wait and see?
Uh, all fluff, no substance.
Uh, seen some interestinginsights.
Uh, Sharrin, what do you thinkabout, uh, have you seen any of
these, uh, agents and, and whatare your thoughts?

So, yes.
So out of all these things youlisted, this is gonna sound so
ridiculous, but my favorite oneis knowing when something was
posted from a agent or a rule.
'cause I think the hardest,because as we're transitioning
into this, right, we had therules before and it was hard
enough.
You're like QuickBooks, that wasnot the right rule, right?
Um, so now being able to lookand go, okay, this was run a

(25:12):
report or, or take a look andsee what got posted.
I think it's a really goodtransition into starting to
trust the system and understandit.
So that was honestly my woo-hoomoment when it came to seeing
all of these things.
The rest of them.
I'm, I'm skeptical, you know,and I think I see and hear a lot
of people are, and, and we allshould be.
This happened like this, right?
We were all warned that it wasgonna get super AI real quick

(25:34):
and I don't think we all wereprepared for is how quick it
happened.
So I feel like in these things,'cause sometimes it's baby steps
and if that's our baby step,that's my baby step at least
'cause, but the rest of these, Ithink it would be, they're
really cool, but it would takeme a little bit to like let go
and trust.
I think the trust is, I've seentoo many Will Smith movies with
the robot so, um, the trust isalways gonna be a very, very

(25:57):
fine line there.

Dan DeLong (26:00):
Exactly, and I think, uh, Andrew in our, uh, q
and a, he, he asked a, apertinent question, and I think
it, it deserves, uh, a, aconversation.
Um, it seems that the agentswill make the clients feel that
they don't need us to help withtheir books anymore.
I agree.
What what are your thoughtsabout, about that?

I mean, so it's, the computer only knows what we
tell it.
So if somebody is not tellingit, it cannot learn.
Starbucks for one company may betravel, Starbucks for another
company may be, you know,marketing.
But we have to teach it, itlearns from us.
So if, if you can't just say,okay, here you go, and the

(26:42):
clients don't know what they'redoing, that's why we all have a
job.
So I usually just tell myclients, if you wanna try that,
go ahead for a mug.
Let's repair, let's comparereports.
But, you know, the good thingabout this though, is it does
allow us to program it and thenallows us to be proactive in
advisory.
Um, really just, we're living inmore of that.
Let me help you, let me getahead of it instead of, let me

(27:02):
see the data after you've spentit.
So, and you, one thing that wasjust asked real quick that I, I
was really curious about aswell, desktop doesn't have any
of this, right?
It's only online.
Or are they able to roll thesethings into desktop?
Did we?
Yeah, I didn't see thatanywhere.

Dan DeLong (27:19):
Yeah.
I don't, I don't think you'llsee these agents show up in, in
desktop.
I don't think so either at all.
And I think that,

yeah, I don't think so either.

Dan DeLong (27:26):
That is kind of the, the concern about desktop is
that you, you really can't getthese insights, um, on a, on a
desktop, even if it's connectedto the internet.
Yep.

Um,

Dan DeLong (27:39):
you know, because it is, it's gotta be, it's gotta
one, it only checks for aninternet connection when it
needs to, right?
Mm-hmm.
When you launch QuickBooks.
Mm-hmm.
Or when you, you know, it'smaybe not always run on run

feed

Dan DeLong (27:50):
Yeah.
Type of thing.
So to get that information, um,in a usable way, um, is, is
probably gonna be a challenge,uh, for, for the desktop
product.

Yeah.

Dan DeLong (28:01):
Um, and then, um, what was I gonna ask you That,
uh, that, that popped up here?
Uh oh.
Um, oh, so there, um, my, my, mytenure there at, at Intuit.
There was always, you know, newupdates and things like that.
Mm-hmm.
And we were always concernedabout, um, well, are we gonna be

(28:23):
out of a job because they'remaking things so, so easy, you
know?
Yeah.
Whether it comes to installationor, you know, these types of
things.
Um, that's always the case.
There will always be a need, uh,for, for professionals to help.

Mm-hmm.

Dan DeLong (28:39):
Uh, in this, it's just the, the more the, the, the
bottom, you know, the, the lowhanging fruit, uh, yeah.
Of, of those things is, isreally what they're.
Go ahead.

Uh, no, I'm, I'm so sorry.
My, my brain goes so fast, Dan.
Um, no, I agree.
This once we actually use it,know how to use it and trust it.
And here's the thing, if you'reat a point in your career,
you're like, I'm retiring in afew years and my clients
wouldn't deal with this.
Honestly, you know what I tell'em then don't.
If your clientele is not intoit, it's okay.
That's why there's a productlike SimpleStart and for us, we

(29:11):
had all these different plugins,right?
These different applicationsthat we were using to do what
QuickBooks building.
Now, now, because QuickBooks haslaunched stuff so quickly, like
I said, the trust is a littleslim.
I wanna be super, you know,happy about it and I'm sure
it'll all work itself out.
But for now, we have a fewclients on like plus in advance,
and we have a majority of ourclients on Simple start using

(29:33):
those plugins.
And I think we're kind ofcomparing the two price wise and
functionality wise to see are wenow getting from QuickBooks what
we got from.
Our simple start with all of ourplugins.
And when we start seeing that,you know, we have that trust
there like we do in this system,we'll likely move over because
it is convenient, it's in onespot, which is also scary if you

(29:56):
wanna, if you wanna get intothat.
But, you know, again,convenience and being able to be
sit back and be proactive and bean advisor.
We're not your, if that's whereyou're gonna make your money,
you, you gotta be proactive.

Dan DeLong (30:10):
Right.
Being ahead of the, uh, theimpending wave that, uh, that
that is coming is, is whereyou're, you know, if, if you're
a surfer, um, yeah.
You know.
Trying to swim out while thewave is coming is probably not
the best idea.
But you wanna be positioned tocatch that wave.
Yes.
To come into the jewel, right?

Yeah.
Yeah.
I mean, they sit and paddle onthe still water for forever.
'cause they're like some point,you know, and somebody would
just mention about the rules.
That was, that was really rough.
Our, uh, we fortunately moved,not fortunately, we used a, um,
application to work that fetchesthat does the, the auto feed and
the FET bank statement fetching.
So we had a lot of our clientsout of the feed and QuickBooks,

(30:53):
and then they launched all thesethings and then I heard the
rules went haywire.
So I'm like, okay, we got out intime.
So now I said we're watching.
'cause we'll come back in.
I'm, I, I, I just, I know we'llcome back in.

Dan DeLong (31:05):
Right.
So that, that's a great segue,um, into the AI powered bank
feed.
Oh.

Oh, it wasn't even intentional.
Total accident.

Dan DeLong (31:14):
It's a happy little accident.
Uh, there we go.
That's what my dad called

me, Bob, my whole life.

Dan DeLong (31:22):
Well, that sounds like a therapy session.
All right.
So the, um, the new bank feed,um, AI is getting its context
from prior transactions, uh, inhistory, including attachments.
So as you, uh, attach things to,uh, to transactions or take
pictures, uh, that's where theAI suggestions are gonna get

(31:46):
more context in the inside thebank fee.
And it'll also get it, ofcourse, from the, from the bank
details, from the, from thedownload.
Uh, but if, uh, as we saw in,uh, I think it was not this
last, uh, scaling, uh, but theone before where digits was on
the, uh, main stage there, theywere talking about the, the bank

(32:07):
details, uh, in, especially inan a CH environment.
There's only so many characters.
I think they only have like 96characters to put in the bank
details.
And there's only so muchinformation that's gonna be in
there.
And, uh, whether it's thebusiness name or the type of
business or the phone number tocontact, uh, all of those things

(32:27):
are, are gonna be, there'sreally only so much context that
you're gonna be able to get from96 characters, right?
But in the bank feed, you'regonna be able to edit within the
table.
Uh, there will be, uh, the ruleswill, will pre, um, the, the
higher priority than ai, right?

(32:48):
So if you've set up explicitrules, those rules will, will
take over, uh, before the AIsuggestions get in the way.
Um, and there's gonna besparkles all over the place.
Um, and then, uh, we want totalk specifically about, uh,
the, the new feedback optionthat is just for the bank feeds
and just for accountants.

(33:10):
We'll talk a little bit aboutthat.
There's a lot of people outthere that have created a lot of
things about the new bank feed.
Um, Hector has a great video,um, really just kind of giving
it, uh, giving the overview.
It was three months ago.
Uh, so that has likely, youknow, been updated, um, several
times since then.
Uh, but it's a greatfoundational, um, lesson on the

(33:34):
bank feeds.
Uh, we talked about it on theunofficial QuickBooks, uh,
podcast as well as, uh, on the,uh, workshop Wednesday, so you
can always go in there.
Um, there's, there's blogarticles, the firm of the
future, so anything that youwanna learn about the new bank
feed, um, is, is available, uh,from this slide.

(33:54):
Um, but we really want to talkspecifically about the, the
feedback channel, uh, that the,that Intuit is making available
for just accountants andProAdvisors.
For, for this bank fee.
Right.
So part of the, the challenge,and, and Sharrin, you might be
able to, uh, share yourperspective as well, but part of

(34:14):
the challenge of sending infeedback is you don't know where
that, where that feedback went.
Uh, if it's new or if it's, oh,I

know it's under my desk in the bin.
Just kidding.

Dan DeLong (34:28):
I just kidding.
The circular file.

Yeah.
They call it file 13.
I thought I saw that onsomething once.

Dan DeLong (34:35):
So the, the, there, there was a feedback channel,
uh, that Intuit had called theVoice of the Customer, which was
a website that you could go to.
You could log in, you could seeprior, uh, prior people's, um,
uh, feedbacks, feedbacks prior,prior feedback entries.
And, um, you know, rather thanreinventing the wheel of, of

(34:59):
providing all of the.
Actionable data for, forfeedback purposes.
Um, you could just click a, anoutvote, uh, yeah, those types
of things.
Um, so that's what this is, uh,just for the bank feeds, just
for accountants, right?
So,

yeah, uh, it's

Dan DeLong (35:16):
called canny and, um, and you have to create a
login recommendation is to usethe same email address that you
use for your QuickBooks.
Um, but you'll be able to, um,log in, you'll be able to see,
um, what's on the roadmap.
Um, product development is, isin there.
Um, product management as wellas developers, uh, can provide

(35:39):
context about, uh, about thefeedback that that's in there.
You'll see things that they'reworking on and the things that
they've already implemented, um,and more importantly, you'll be
able to go in there and, uh,and, and, and rather than
wasting your time telling.
Telling the, uh, you know,providing the feedback.

(36:00):
If somebody's already done thatfor you, you just upvote it so
that you can put more voices tothe same feedback, which will
then allow people to see, youknow, how much of a prior and,
and prioritize the, the feedbackover one over the other.
Yeah.
So, um, what are your thoughtson, uh, on that feedback

(36:23):
channel?

I, I mean, honestly, and all these, a lot
of other softwares been doingthis for a while, so I think
it's, it's late to the game.
Um, keeper, I was one of thefirst ones I saw that did it and
then Anchor and I got reallyexcited like, Ooh, up vote down.
Vote up vote.
So it is really nice when youget that, the weekly email of
this is what people have sentin, this was what's important,

(36:47):
and it kind of lets you know ifyou're.
If you're part of the majorityor if you're, you know, a weirdo
with a weird situation.
I am typically a weirdo, I'm notgonna lie, but it is nice when I
see my thing at the bottom andpeople see it and they start up
voting.
I'm like, yay, trendsetter.
But I love it.
Um, I think visibility andtransparency is what we
absolutely need.
Um, especially supporting eachother as accountants, accounting

(37:10):
firm owners.
We, you know, I, I think thisis, it's, it's a long time
coming for sure.

Dan DeLong (37:18):
Yeah.
And, uh, if you've downloadedthe slides, I see people asking,
well, how do we sign up forcandy?
Um, on my, uh, on my blogarticle about, uh, the, the AI
bank feed as well as in theslides here, there's a link
there to be able to register,uh, for, for candy there.
So I definitely would, uh,recommend, uh, that, that people

(37:38):
sign in for that because, um,you know, this is, like I was
mentioning, there was, you know,a voice of the customer site
like that.
You

know, almost

Dan DeLong (37:49):
a decade ago.
Um, yeah.
And then, uh, then it justturned into this nebulous give
feedback.
Mm-hmm.
Um,

this is,

Dan DeLong (37:58):
this, this could potentially, I think this would,
could potentially be, you know,for across the board feedback
and being able to, uh, see that,uh, so if we don't use this,
it's likely gonna go away.
And, uh, we'll be back on the,uh, the nebulous wall of
feedback.

Well, one thing people need to remember is
Intuit isn't on these webinars.
They don't sit in all these andread our comments.
Like, so be having theconversations between all of us
is great, but if we don't allcollectively go in and give them
the information and clicksubmit, they don't get it.
And it doesn't roll up the, thechain to put on a roadmap.
So, um, Kathy just made a goodcomment about I don't want

(38:37):
another place to log into.
And that made me think of thatas well.
I, I, I haven't done this yetbecause I, I tell people to give
feedback.
I don't do it myself.
That's, that's in my teachingstyle.
Do as I say, um, that's a joke.
It's a joke.
Um, do you register and thenit's almost like, okay, it's
embedded.
You register, I'm in QuickBooks,um, and as long as I'm logged

(38:58):
in, it's there.
Or is it like, Hey, I'm takingyou a completely separate,
different place.
So I didn't look, I didn't checkthat

Dan DeLong (39:05):
sign up and register once.
Um, the, the other times thatI've gone into, uh.
The site.
It's already had me logged in.
It's not like it, it Oh, cool.
Times out or logs you out.
Uh, but you'll be able to, tosee they within the

software right there.
So it's almost like they used a,a different software to embed
into theirs, which we knowthey'll end up building their
own while they're using somebodyelse.
Mm-hmm.
So kind of a temporaryplacement.
All right.
I like that.
That makes me feel a bit better.
How about you, Kathy?

Dan DeLong (39:34):
Let, uh, let Kathy answer that.
We'll see what she

says.

Dan DeLong (39:37):
Right.
While we're, uh, while we'rewaiting with bated breath for
Kathy's response, um, the Intuittech survey, um, was, was, uh,
launched, um, last, uh, wasspring springtime.
Um, so we want to kind of coverover the, uncover the, the
findings.
Um mm-hmm.
So who responded?

(39:58):
Right.
So it, 700 accountants were,were sent a survey and 33, 30 6%
were owners of firms, and 64%were employees of firms.
But 24% of those that wereemployees were in a firm with
over a hundred employees.
Wow.
So pretty, pretty large firms.
Um, you know, well, um, youknow, the demographics and, and,

(40:21):
uh, cross section of accountingprofessionals and, um, you know,
pretty evenly split between maleand female, which is, which was
a little surprising to mebecause, you know, I go to these
accounting conferences, I'm theminority, uh, when, when I see
there, I barely see, uh, anyother guys there.

(40:42):
Hey,

so I, 15 years ago, 50 years ago, we couldn't
even have a bank account, so ourhusband, so, you know what?
Too bad Dan.

Dan DeLong (40:50):
Hour to you.
Uh, so this was originallycompiled in, uh, April of 2025.
So the results are, are justcoming out, uh, three months
later.
Um, so we're gonna break it downinto the different sections
there.
Uh, AI and automation, sincewe're talking about, you know,
the, the AI features in, inQuickBooks online, 64%, uh,

(41:13):
planned to, uh, to invest orupgrade their AI in, uh, in the
next year.
Uh, that was a, a slightincrease, uh, from, from the
year prior.
And 95% use automation, uh, and,and 46% use AI every day.
Now.
Didn't go into great detail asfar as.

(41:36):
What they're using.
Uh, and what constitutes usingAI every day?
Is it just asking chat GPT?
What did I eat today?
I don't know.
Um, taking pictures or, youknow, generating images.

Yeah.

Dan DeLong (41:50):
Or, or whatever.
But are we working on, hi, youknow, a lot of these AI and
automations clear the way.
For mm-hmm.
The, you know, things that wewere kind of talking about the,
the, the compliance work andthe, the, the categorizations.
Uh, but are we working on highvalue work or just shifting busy

(42:10):
work?
Yeah, that's, uh, yeah, that's,that's the question.
Um, yeah.
What has been your, yourthoughts about, about that,
Sharrin?

I, I honestly think that accountants that like
the busy work, are gonna findthe busy work regardless of how
many AI agents or what they do.
Some of us are just verycomfortable in that busy work
because that's how we startedand where we, we.
Feel we need to live.
So we're afraid of letting go ofthat.
But while a lot of the, a lot ofthe people in the chat are
talking about, you know, their,the AI's not working correctly

(42:38):
and I completely agree itdoesn't, but it's going to,
right.
Because the more we use it, themore we feed it, the more it's
gonna progress.
So I feel like in a couple yearsfrom now, we're gonna, these
aren't gonna be, we're gonna belaughing about how when we used
to do these things on our own,right?
So it's a matter of, like Isaid, com, we keep a certain set
on the QuickBooks Plus advance,keep an eye on them, use the

(43:00):
plugins and the such on thesimple start and compare.
And once the QuickBooks startsgetting everything together and
streamline, bop it on over.
'cause it makes sense.
But yeah.
Right.
I think if you want busy work,you're gonna make busy work.
If you don't, you're gonna,you're gonna find a way to get
it off your plate.

Dan DeLong (43:16):
Right.
And, and you, you, you saidsomething really, uh, important
in that machines don't unlearn.
Things, right?
No.
So they, they typically don'tget dumber.

Yeah, no.
As

Dan DeLong (43:26):
as, I mean, I, I, I've forgotten guys.
Most of guys, we all

saw the matrix.
I mean, come on.
It's like, Hollywood's beentelling us for years what's
gonna happen.
We're sitting here like, what?
So I'm over here prepared.
I'm prepared.
My chat.
GPT has a name.
I say goodnight to it.
I say good morning.
I offer a coffee because whenthe, when the robot overlords
come for me, I would rather betheir right hand servant than
out in the field.

(43:50):
And you guys laugh at me now,but we'll wait and see.

Dan DeLong (43:53):
Yeah.
Just saying I use, am I jokingor am

I not, Dan, you

Dan DeLong (43:58):
Right.
Hey, you know, you always, uh,we, we had a, uh, an AI cohort,
uh, for the last, uh, four weeksin at School of bookkeeping and
mm-hmm.
Um, you know, the, the, the, thesubject matter expert that I
had, uh, he's, he's like, wealwa.
I always say please and thankyou.
To, to, to chat GPT, just incase.

(44:20):
Um,

plus I heard it uses up their energy and it
makes'em really mad.
So I, I, that's me, you know?
I'm like, Hey, tell me how to dothis.
Thank you.
Have a great day.
I like that back and forth justto stick it to'em a little bit.
Right?
Just'cause I feel better aboutmyself in the end.

Dan DeLong (44:33):
Exactly.
Um, yeah, just in case, um, theystart to turn on us, um, the,
the ones that it's not,

if Dan, it's win, it's win, keep them happy,
keep your robots happy.

Dan DeLong (44:44):
When they become self-aware and they start
talking to other agents,

when my Roombas can start going up steps, I am
in trouble.

Dan DeLong (44:54):
All right.
So all of this, um, this, the,the, the tech, uh, and, and, and
changing the, uh, the, the busywork is, is in service to
strategic advisory.
You know, by, by doing less ofthe, the compliance work, the
hope is that.

(45:16):
This will allow and make roomfor being able to add those
higher value advisory services.
So 79% expect advisory to growin their, in their practice.
Uh, which of course, 94%, uh,with those higher value services
should, uh, believe it willboost their, their revenue.

(45:37):
And 95%, uh, said tech helpsthem spend less time on
compliance work and more on theclient relationships.
But, you know, do currentclients value high high
advisory?
Uh, I couldn't say it.
Do they do the, does your bookof business, are they the type
that would value those high,high value services?

(46:00):
And are we equipped to deliverthat?
That's some of the Yeah.
Buts with that.
With that, yeah.
Right.

I mean, some will and some never, never will.
And that's okay.
That's, it's okay.
That's what I tell people.
But the ones that never willgood, we have a lot of those.
Those are my, honestly, thoseare my money makers.
The ones that I, I'm like, cool.
We do their books.
They pay X amount every month.
We barely touch them and they'rehappy with that.
That's the ROI on that is superhigh.
'cause everything's just doingit.
The, honestly, the ones we haveto do way more work for the

(46:31):
fractional ones, those are theones that you need us and we
have to be in there.
No matter how much we automate,there's still high level
factoring that needs to be done.
But yeah, some clients are nevergonna see the value in what we
do and that that's, that's okay.
Yeah.
While still take their money.

Dan DeLong (46:48):
I, I went to the, uh, to Hector's, uh, reframe,
uh, conference in, in New York.
It was just a one dayconsolidated.
Mm-hmm.
And, uh, one of the big ahamoments that, that I got out of
it was somebody was therecomplaining about, you know,
these high touch clients.
And his, his answer was supersimple, is like, well, I think

(47:10):
you have just reached or, orillustrated your highest
subscription level.

Yeah.

Dan DeLong (47:18):
And then now you just need to associate a, a fee
to that of where you would notbe annoyed.

Yeah.

Dan DeLong (47:26):
If exactly.
With somebody like that.
Right.
And then honestly, my

whole business I have right now is on that.
And we, I, my last one was veryfractional controller,
fractional, CFO, very hightouch.
We had all, we had a very highrevenue in small amount of
clients.
This is what we have a lotabout.
Clients, high revenue, but webarely, we can run the whole
thing on two pe, two people intech.
Right.

(47:49):
All right, so move on.
So no way's wrong, Dan.
We're all right.
Nothing, nothing is, nothing isreal in life, except death is
death and taxes.
So, you know.
Right.

Dan DeLong (48:00):
Exactly.
I'm trying to get, uh, somebodywas asking, where's the link for
candy?
And I'm trying to provide the,uh, landing paycheck.
All right.
Um, so all of this is in serviceto, uh, the, the, the technology
that's there.
Now we're getting into this, theplace of tech overload or
overload, excuse me.

(48:21):
Not, not an overlord.

I think you had it right the first time.

Dan DeLong (48:26):
Okay.
We're, we're beholden to thetechnology, right.
We're mm-hmm.
Now, um, you know, of, of thosethat were, uh, surveyed, uh,
average, they're, they'rerunning about eight apps for
their core operations.
Uh, and as, as, uh, you know,the de devil's always in the
details.

Mm-hmm.
Um,

Dan DeLong (48:45):
41% are struggling to integrate them, right?
Yep.
So, um, one, you know, one thingover here, uh, doesn't really
talk to or has a disconnect, uh,between something else, right?
So, um.
Is that really what, uh, whatyou've kind of focused on in, in
your, in your new adventure,helping people fig find out that

(49:08):
tech stack that actually justworks?
Yes.

Yes.
And that, that is the hardestpart.
It, um, as we all know,accountants don't like change.
We, because we know it works.
And even if it takes us 10 timeslonger to get there, we know it
works and we can trust thatprocess.
So getting people to get outtathe process and trust something
new, what I found is it's babysteps.
Let's just do one thing andadjust that and work on that.
Okay.
Now you feel good.

(49:31):
Let's do one more thing.
But it's never a rip the bandaidoff.
I'm a rip the bandaid off personwhen it comes to me, but, uh,
that is not how the generalpopulation of accountants work
at all.
It's just, and it can beoverwhelming.
This is so overwhelming.
It really is.
If you've, if you're juststepping into it,

Dan DeLong (49:50):
29.

Oh, right there.
Overwhelmed.

Dan DeLong (49:55):
Yeah, it's a 66% are, are, are feeling
overwhelmed weekly, uh, with,with their technology.
Uh, but they're also spendingless on technology than, than
they were the year prior.
So,

yeah.
Um,

Dan DeLong (50:09):
it's certainly not, uh, the, the, the, the price
decreases, um, because every daywe seem to be No.
Do you think it's just like a Ididn't

have time, I didn't have time to deal with
it.
I paid for it for three months.
I didn't have time to implementit.
I didn't learn it, it just tooktoo much time.
So you just go, eh, cancel.
I think that's what happens alot.

Dan DeLong (50:29):
Mm-hmm.
Yeah.
And then, and determining ifthe, if the juice is worth the
squeeze, right?
Yes.
Like how much, how much effortis actually gonna be taking in.
Are you gonna need to invest inorder to get Yes.
Um.
Get the, the, the results thatyou're looking for.
And were those results, uh,actually useful.

(50:49):
And if it falls into the 41%that you're struggling with it,
you'll just abandon.
Yeah.
Uh, that technology,

I have a tech philosophy.
Um, it is, I don't do demos.
If somebody offers me a demo, Itell'em, no, give me a test.
User.
User.
'cause if I can't jump into yourproduct and figure out the basis
of it in five to 10 minutes, Idon't even wanna be a part of
it.
It means it's not the userinterface, user experience.
It's, it's not gonna be good.
And I don't like it.

(51:17):
So gimme a login.
Let me try it.
If I can figure out a largeportion of it, I'll use it.
Otherwise I move along tosomething else.
And then after that I'll do thedemo and you can tell me all the
amazing things.
But that's honestly how I'velearned to use, how I've learned
to

Dan DeLong (51:31):
That is a good, my

software

Dan DeLong (51:33):
that is a good best practicing.

All right.
You're all welcome.

Dan DeLong (51:37):
All right.
Let's talk a little bit aboutthe, uh, Facebook group and, uh,
some of the more, uh, prevalentposts.
Um, we have about, oh, close tocoming close to, uh, 18,000, uh,
members, about 9,000.

Whoa.
You're a big deal.

Dan DeLong (51:54):
Uh, yeah.

I'm in the group, but I never paid
attention to how many peoplewere in it.
Wow.

Dan DeLong (52:00):
And, and, and, uh, yeah, the fact that there's like
close to 9,000 in the last monththat are active, uh, I think
that's fantastic.
Uh, the way that, um, it'sreally, it's really all about
people helping people.
Um, there is an intuit presence,however, it's not designed to
bypass.
Yes.
Talking to Intuit as much aswe'd like to.

(52:21):
Now, if you really wanna bypasstalking to Intuit, then sign up
for quick answers at School ofBookkeeping, and then you can
talk to me instead of talking toIntuit.
Um, but there, there's that

the second best thing.

Dan DeLong (52:33):
Yeah.
Um, and we're looking toimplement and we have, we've
been trying to find a, a, agiving marketplace, uh, to, when
I see that there, that, thatpeople have helped each other
and, and really nobody's gettingpaid for the Facebook group.
Mm-hmm.
But, but there has been a lot ofgreat resources, uh, shared

(52:55):
within each other.
And I want to make it.
You know, um, I, I want us to beable to give back.
Yeah.
So, uh, we're looking into likea, a, a donation marketplace so
that if we see that good answerswere given, then hey, make a
donation to the, to the charityof your choice, uh, based on the
value of whatever it is that youreceived.

(53:17):
Oh, it's a charity.

I just gotta quit my job and sit in there and
ask for money.
I live in Vegas.
I can't do it on the corner,Dan.
It's very hot here.
At least here, I could maybemake a living in my air
conditioner.

Dan DeLong (53:28):
Exactly.
Get some stars or, uh, points onthe, on the Facebook card.
But really we wanna make itpeople helping people helping
people, and making mm-hmm.
Making the place a, uh, world abetter place here.
So, um, we're gonna talk aboutyour favorite, uh, subject, uh,
QBO payroll because you don'tlike QBO payroll.
Uh, if I said that

openly, I try not to upset into it in any way.
So if I've said that openly, Iagree to disagree that I've said
that.
It.

Dan DeLong (53:59):
Uh, so there, there's a link there to the
post.
You can, uh, check it out.
Uh, but basically what happenedwas, is, uh, they had, uh, moved
to Gusto, um, and, uh, turnedoff the auto filing, uh, inside
of QBO payroll.
Uh, so there was no payrollinside of, inside of QuickBooks.
Uh, however, I don't know ifthe, the timing, you know, what

(54:22):
happened with the timing.
Uh, but what happened, and I'veseen this, uh, in, in other
instances, is that, uh,QuickBooks, uh, filed a zero
return before the real payrollservice, um, which then caused
the real payroll service, uh,filing to get rejected, uh,

(54:42):
because mm-hmm.
QuickBooks was, was first aboutit.
Um, so what ends up happening,uh, in this case is they had to
do an amended return, uh, andthen it becomes, uh, a finger
pointing, uh, situation betweenthe two payroll services as who,
whose fault that was, um, andwhether or not, uh, who's going

(55:03):
to handle the, the amendedreturn, right?
So if you've turned off your,uh, your payroll filings, uh,
which is in the payrollsettings, uh, there, there's
just a checkbox there toautomate the, the taxes and
forms.
Uh, you just uncheck that.
If you, if you don't, uh, wantintuit to, uh, do the taxes and,

(55:24):
and pay the taxes and file theforms for you, then you just,
uh, you know, it, this, Ibelieve in this particular case,
it was all about the timing ofwhen they decided to do that.

Mm-hmm.

Dan DeLong (55:37):
Uh,'cause if they did that in the middle of a
quarter, um, that may not.
Take effect until the followingquarter, um, when there, when
there's no longer anyinformation in there.
So I think that's, that'sultimately what happened.
But, uh, don't waste your breathtrying to get into it, to, uh,
to fess up to that because in,in the, in the reality of

(55:59):
things, uh, you're just gonnaneed to do the, the amended
return anyway and talk to yourcurrent Yep.
Payroll provider.
Yeah.
Uh, to be able to do that.
Um, if it's the other wayaround, um, I'm not sure how
that would, uh, go out, but I, Ido believe, uh, doing the, uh,
amended returns is, is somethingthat Intuit, uh, in QuickBooks

(56:20):
payroll is, is working on.
Uh, but I don't think you'll beable to do that today, but that
might be something in thefuture.
And, uh, friend of friend ofour, uh, of the group, Stacy
Byrne, um, actually posted thisearlier, uh, and actually found
the answer herself and was niceenough to update the posts so

(56:44):
that we could all see thatwithout having to go into the,
um, uh, the comments to be ableto, to see that sort of thing.
Uh, but um, in this particularcase, it was troubleshooting a
balance in undeposited funds orpayments to deposit, depending
on what version of QuickBooksonline you're, you're dealing
with here.
Um, mm-hmm.
But they were seeing a largebalance in, uh, undeposited

(57:07):
funds, but when you go to thebank screen, uh, they didn't see
any funds to deposit.
Well, what happens is that whenyou are using QB payments, um,
on the bank deposit screen.
The QuickBooks payment sectionis automatically collapsed by
default, uh, because in reality,you really shouldn't have to do

(57:29):
anything with QuickBookspayments once you mm-hmm.
Send the invoice.
And once they're paid, um, therest should be done
automatically.
Um, sometimes it can't do that.
And you usually get an alert onyour, uh, on your QuickBooks,
uh, somewhere.
And, uh, and then you have to goin here and actually expand the

(57:51):
QuickBooks payments and be ableto make those payments, uh,
manually.
Usually it's when you'verefunded more amount than you've
taken in, in that day, and it'shaving trouble making the
negative deposit, which is, uh,is a little bit of an oxymoron,
uh, for the deposit screen.
Making a negative deposit isreally a check, uh, but it can't

(58:12):
do that through on depositedfunds, so.
Sometimes they'll sit there andyou'll have to make those, uh,
make those manual, uh, actions.
Journal

entries.

Dan DeLong (58:23):
Yeah.
Yeah.
But, um, I've, this was acommon, uh, thing when I worked
there that people didn't evenknow it was there because it was
collapsed by default.
Um, so that's always somethingto look for when you see a
balance in positive funds.
And, um, but don't see anythingon your positive funds or your

(58:43):
bank deposit screen to bedeposited.
Mm-hmm.
Always check and make sure ifthat is, um, collapsed there for
you.
All right.
So we time that right,

right at the, right on the dot.
Right on the top.

Dan DeLong (58:57):
That's our last, uh, last question there.
Uh, was this information used?
Of course.
We have the, uh, go ahead and

just know, I can see the responses and I will
come for you.
Oh, what.
We must have, we have aQuickBooks, we have a QuickBooks
Desktop users.
I have a feeling, I mean,'causeit would, it's true.
Um, it would be unuseful forQuickBooks Desktop.
Yeah, absolutely.
But I have a feeling they'retrying to move away from that.
I don't think we're gonna seedesktop in a few years.
I think that you're gonna haveto move to enterprise.

(59:28):
That's my personal opinion.
And it comes, people come at mepretty hard with that one, but I
don't,

Dan DeLong (59:32):
it's all speculation.

Uh, I speculate that.

Dan DeLong (59:39):
Uh, so next time on the QB Power Hour, we're gonna
be talking about the, thechanges and, and updates on
migration from desktop payrollor desktop to QuickBooks.
And payroll will be part ofthat, uh, as well as
attachments.
Uh, so there's always been a,uh, what happens to attachments,
uh, when we move.

(59:59):
Got a big chat about

Sharrin Fuller (01:00:00):
attachments in here, so yeah.

Dan DeLong (01:00:04):
Uh, so hopefully you can join us, uh, next time in a
couple weeks on that.
And, uh, Sharrin, thank youagain for, uh, for joining us
here today.
Thank

you.
This was awesome.
I love it.
Really appreciate you

joining us.

Thank you.
Thank you for having me.

All right.
And we will see you next time onthe QuickBooks Power Hour.
And hope everybody has a greatday.

Bye everybody.

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08.05.25 - Intuit/QB Updates and FB Group Post Q&A

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.css-14f5ked{margin:0;word-break:break-word;display:-webkit-box;-webkit-box-orient:vertical;box-orient:vertical;-webkit-line-clamp:2;overflow:hidden;}08.05.25 - Intuit/QB Updates and FB Group Post Q&A