How should we respond to voluntary reporting? What can we do when our scientific approach to the study of errors becomes as dehumanizing as the culture that caused the error? This episode discusses non-mandatory reporting by turning the lens of safety culture onto the safety department itself.
Key Points:
-Why reporting happens
-Troublemakers and safety culture
-The best weapon against never-events
For more information, visit PorterQI.com, or email Q4Us@porterqi.com.
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