Do you have a client whose name in your inbox makes your stomach drop?
For values-driven business owners, ending a client relationship can feel like a personal failure, leading to guilt, stress, and burnout. This episode is your practical playbook to handle this difficult situation with confidence and clarity.
In this episode, Jennifer Swineford breaks down the complicated process of firing a client into simple, actionable steps.
You'll learn how to identify the non-negotiable red flags, decide if a relationship is repairable, and execute a 4-step "Graceful Exit" plan that protects your business, your reputation, and your peace of mind.
Stop letting a draining client relationship hold your business hostage.
In this episode, you'll learn:
✅ The 3 non-negotiable signs it's time to let a client go.
✅ The crucial "Process vs. Person" framework to decide if a relationship is fixable.
✅ A step-by-step, 4-part "Graceful Exit" plan for a smooth and professional offboarding.
✅ The exact, blame-free scripts to use in your final communication.
✅ Why letting go of the wrong client is a strategic move to attract the right ones.
✨ Navigating a difficult client situation and need a strategic partner?
Book a FREE strategy session with me to find the best path forward for you and your business.
🔔 Subscribe for more tips about Business Growth for the Human Behind the Brand!
Popular Podcasts
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.
Crime Junkie
Does hearing about a true crime case always leave you scouring the internet for the truth behind the story? Dive into your next mystery with Crime Junkie. Every Monday, join your host Ashley Flowers as she unravels all the details of infamous and underreported true crime cases with her best friend Brit Prawat. From cold cases to missing persons and heroes in our community who seek justice, Crime Junkie is your destination for theories and stories you won’t hear anywhere else. Whether you're a seasoned true crime enthusiast or new to the genre, you'll find yourself on the edge of your seat awaiting a new episode every Monday. If you can never get enough true crime... Congratulations, you’ve found your people. Follow to join a community of Crime Junkies!
The Breakfast Club
The World's Most Dangerous Morning Show, The Breakfast Club, With DJ Envy, Jess Hilarious, And Charlamagne Tha God!