Raising Tech, powered by Parasol Alliance

In this resident exclusives episode, James Peck walks you through the alarming rise of financial scams—especially those that target older adults. You’ll learn how scammers are using social engineering, spoofed phone numbers, and even AI-generated voices to exploit trust and urgency.

James breaks down the top three scam types hitting communities hardest:

1. Bank impersonation calls
2. “Family emergency” voice scams
3. Tech support refund sca...

In this episode of Raising Tech, host Matt Reiners sits down with two trailblazers improving care communication in senior living: Nick Snyder of TLC Management and Justen Spirk of How’s Mom.

Together, they unpack how their partnership is giving time back to caregivers and empowering families with transparent, real-time care updates through digital coordination tools.

 Tune in to hear how TLC Management and How’s Mom are shaping the f...

In this episode of Raising Tech, host Matt Reiners sits down with Dillon Painter, Project Manager at Priority Life Care, to explore the nuances of change management and the evolving role of technology in senior living. Dillon shares his journey into the industry, his approach to fostering innovation across multi-generational teams, and how he’s leading transformational change initiatives at Priority Life Care.

Dillon offers practica...

In this episode, we dive into the world of cell phones and VoIP landline phones with Michael Lynn, Resident Technology Support Analyst at Parasol Alliance. Whether you're considering a new phone or exploring VoIP options, this episode breaks down everything you need to know!

Michael covers the pros and cons of iPhones, Android phones, and Jitterbug phones—helping you decide which one best suits your needs. Plus, he shares exper...

In this episode of Raising Tech, host Amber Bardon welcomes Emilie Rains, Executive Director of Bluestem PACE, to discuss the innovative PACE (Program of All-Inclusive Care for the Elderly) model. Emilie shares insights into how PACE enables seniors aged 55 and better to remain living independently at home while receiving comprehensive medical and supportive care.

Key Takeaways:

• What is PACE? A CMS-regulated program that integrat...

In this special bonus episode of Raising Tech, hosts Amber Bardon and Matt Reiners discuss Amber's recent article featured in McKnight’s Senior Living, "The Importance of Leadership-Driven Technology Culture in Senior Living"

Discover why senior living leaders must spearhead a strong technology culture and how forward-thinking communities can prioritize tech adoption to enhance resident care, streamline operations, an...

Host Amber Bardon welcomes Raphael Rubens, Founder & CEO of MemoMate, an AI-powered platform enhancing resident and staff satisfaction in senior living. Inspired by his grandmother’s need to document her life story, Raphael developed MemoMate to capture life stories, streamline surveys, and reduce admin burdens for communities.

He shares insights from living in a senior community, how AI-driven phone surveys improve engagement, ...

A full demonstration is available on our website. 

In this episode, James Peck, Resident Support Manager at Parasol Alliance, talks about something we all deal with—battery life.

Ever feel like your phone dies way too fast? Or maybe your laptop can’t survive an hour without being plugged in? That’s because batteries wear out over time, but the good news is, you can slow it down!

In this exclusive, we’ll cover:
🔋 Why bat...

In this episode of Raising Tech, host Amber Bardon welcomes Danielle Lyons, Program Director of the Fort Wayne Foster Grandparent Program, sponsored by Lutheran Life Villages. Danielle explains how the program connects volunteers aged 55 and older with children in need, providing mentorship, friendship, and academic support. Volunteers assist in schools, childcare centers, and after-school programs, fostering intergenerational rela...

In this episode of Raising Tech, host Amber Bardon welcomes Kristen Parsons, Executive Director of Tiffany Village and Kenny’s Pond in Newfoundland, Canada. Kristen shares how her communities have transformed senior living by becoming some of the most tech-enabled communities in the region.

Highlights of the conversation include:

• Kristen’s Journey: From registered nurse to executive director, and her mission to ensure seniors can...

Today's special bonus episode features a prerecorded webinar proudly sponsored by HeartLegacy.

Join host Christie Freeze as she welcomes industry experts Amber Bardon and Matt Reiners from Parasol Alliance for an engaging discussion on the role of AI in senior living. They explore the foundational mindset needed for successful AI integration, practical applications, and three easy ways to leverage AI in senior living...

A full demonstration is available on our website. 

In this episode, Michael Lynn, a Resident Technology Support Analyst at Parasol Alliance, talks about everything you need to know about printers. He breaks down the key differences between inkjet and laser printers, helping you decide which one is the best fit for your needs. Michael also shares his recommendations for home printers, including the HP Envy Inspire, HP Envy ...

In this episode of Raising Tech, Matt Reiners chats with Benjamin Surmi from Koelsch Communities and Erez Cohen, Co-Founder of August Health, about shaking up senior living with innovative tech and a people-first culture.

What You’ll Learn:

• How Koelsch blends tradition with cutting-edge tech to improve care.
• Why August Health’s easy-to-use tools are a game-changer for caregivers.
• The importance of culture in adopting new technology...

In this episode, Matt Reiners talks with Joe Velderman, VP of Innovation at Cypress Living, about how technology is reshaping senior living. Joe shares how his team uses tech to streamline operations, improve resident experiences, and meet the expectations of a more tech-savvy generation. From AI tools to voice assistants, they’re finding ways to modernize while keeping care personal. Joe also offers advice for communities on stayi...

In this episode, Matt Reiners chats with Sarah Thomas, a leader in AgeTech, occupational therapist, keynote speaker, and venture partner. Sarah takes us through her fascinating journey from working hands-on in healthcare to becoming a global innovator in senior living technology.

They dig into how AI is changing the game, why aligning tech with real-world needs is key, and how fostering a culture of innovation can make a huge differ...

This special episode is hosted by Amber Bardon and Matt Reiners, who reflect on 2024's highlights and share excitement for the future. They discuss the podcast’s growth, including the launch of the resident-focused mini-series, which brings technology education to older adults. They highlight popular episodes, such as those exploring AI, robotics, and partnerships that showcase innovative solutions in senior living.

Amber and M...

A full demonstration is available on our website. 

In this episode, Jason Prado, a Tech@Home technician, shares practical tips and techniques for efficiently managing and organizing your Outlook email inbox. The discussion covers features like sorting, filtering, pins, flags, archives, groups, and folders.

Highlights include:

• Sorting and Filtering: Learn to prioritize emails based on criteria like date, sender, importanc...

In this episode of Raising Tech Podcast, host Amber Bardon talks with Matt Just, founder and developer behind Plan of Correction 365 (POC-365)—an AI-driven platform aimed at simplifying the compliance process in long-term care. Matt shares his background as a consultant pharmacist, his transition to software development, and the evolution of POC-365.

They discuss how the platform automates the creation of compliance plans...

Join us on today’s episode as we connect with John Perkins, founder and CEO of Checked In Care, a pioneering SaaS company from Australia transforming the aged care and senior living industry. We’re also joined by John Boson, president of their first U.S. partner, Advantage Home Care, based in St. Louis. Together, they discuss the groundbreaking solutions Checked In Care is bringing to the care industry, enhancing transparency, redu...