How to Lead Better by Communicating Less w/ Doug Johnston (RBC #150)

Rochester Business Connections episode #150 with Doug Johnston.

Ideas have the power to shape our minds, transform our relationships, and strengthen our organizations. They create pathways to new opportunities and break down even the most challenging and persistent obstacles in our way.

In this thought-provoking episode, Ben Albert speaks with Doug Johnston, a speaker, facilitator, and author of Thriving in Conflict, Exponential Leadership, and ProBits. Doug dives into insights from his book ProBits, including thought-provoking concepts like “Stop Communicating,” “Time Isn’t Money,” and “Forget About Passion.”

Doug also offers tips for improving social skills and managing electronic communication effectively. Drawing from his book Thriving in Conflict, he explores the true meaning of conflict and provides strategies for handling it both reactively and proactively.

During this episode, you will learn about:

[00:57] ‘Stop communicating’

[02:47] Socializing tips

[06:57] Electronic communication

[10:49] Curiosity Quotient (CQ)

[12:55] ProBits: https://theprobits.com/the-probits/

[15:53] Time Isn’t Money

[21:23] Forget About Passion

[25:31] Conflict

[30:46] Conflict management

[37:13] Integration assignment

[46:03] Get in touch with Doug Johnston

• Website: https://impact4results.com/

[47:35] Play politics

Key Takeaways:  

• “When we are in change, we under-communicate by a factor of 10.” ~John Kotter [01:50]

• We cannot do two cognitive activities at the same time. ~Doug Johnston [09:24]

• Time is more valuable than money because while you can always make more money, you can never make more time. ~Doug Johnston [16:02]

• Successful people aren’t passionate; they’re obsessive. ~Doug Johnston [21:46]

• Conflict is the gap between what we expect and what we experience. ~Doug Johnston [26:34]

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