Reboot IT - Nonprofit and Association Technology Conversations for All

In this episode of Reboot IT, host Dave Coriale, president of DelCor, sits down with Joe Carr, Vice President of Information Technology at the American Academy of Ophthalmology, who shares how “light governance” can encourage experimentation while still protecting member data and intellectual property. They also discuss IT’s evolving role as an enabler rather than a gatekeeper, the importance of data hygiene and content management,...

In this episode of Reboot IT, host Dave Coriale, president of DelCor, sits down with Kelly Henseler, Marketing and Communications Director at INCOSE, to discuss how associations are actually using AI, and where they’re struggling. Kelly shares what she’s seeing across the community, from rapid adoption by individual contributors to the lag in executive-level strategy and guardrails. 

The conversation explores member trust, disclosur...

In this episode of Reboot IT, host Dave Coriale, President of DelCor, sits down with Katherine Bayless, Senior Director of Data and Analytics at the Consumer Technology Association, to discuss how associations are evolving in their use of data amid rapid advances in AI. Katherine shares candid insights on data governance, trust, hygiene, and why “fast crawling” with data is becoming more effective than rigid crawl-walk-run models. ...

In this special guest‑hosted episode of Reboot IT, KiKi L’Italien takes the reins and chats with Trevor Mitchell (President and CEO, IAVM) and Dave Coriale (President, DelCor Technology Solutions) to explore why associations struggle with tech decisions and how decision discipline can change everything. They dig into readiness, risk, AI pressure, and the myths leaders tell themselves when urgency takes over. Whether you're fac...

In this episode of Reboot IT, host Dave Coriale, President of DelCor, sits down with Andrew Leggett, Director of Cybersecurity at DelCor, and Chris Ecker, Chief Technology Officer at DelCor, to unpack two critical cybersecurity topics every association and nonprofit should be thinking about right now: phishing‑resistant MFA and preparing your Microsoft 365 environment for Copilot. They discuss why passkeys truly improve the user ex...

In this episode of Reboot IT, host Dave Coriale, President of DelCor, sits down with David Stephenson, SVP of Technology at Entrepreneurs’ Organization, to unpack what true collaboration really means in associations and nonprofits. Together, they explore the difference between transactional vendor relationships and deep strategic partnerships, how to build psychological safety within project teams, and why honest dialogue is essent...

In this episode of Reboot IT, host Dave Coriale sits down with David Cade, CEO of the American Health Law Association, to explore how AHLA moved from talking about AI to actually using it. David shares how the organization developed policies, balanced innovation with risk, and empowered employees to experiment responsibly. He also breaks down the “triangle” of business units, IT, and leadership, and why leaders can’t afford to guid...

In this episode of Reboot IT, host Dave Coriale sits down with Colleen Gallagher, President & CEO of Onward and Upward, to talk about how associations are using AI as more than just a tool—they’re treating it like a thought partner. Colleen shares real-world examples of AI helping with PR strategy, repurposing research, and freeing up time for small-staff associations. They also dig into why authenticity matters, how to set gua...

In this episode of Reboot IT, host Dave Coriale sits down with Mike Robichaud, IT Director at the Brewers Association, to explore how his organization is embracing AI to enhance staff productivity and deliver greater value to members. Mike shares insights on their two-pronged AI strategy, internal adoption challenges, and how they’re building trust and security around proprietary data. This conversation is packed with practical ide...

In this episode of Reboot IT, host Dave Coriale sits down with DelCorians Gretchen Steenstra and Kelly Gardner to unpack key takeaways from the AMS Fest Selection Bootcamp. They discuss how associations can streamline AMS selection by focusing on high-value areas, why integration planning is critical, and where AI fits into the process. From vendor relationships to the importance of honest conversations, this episode is packed with...

In this episode of Reboot IT, host Dave Coriale sits down with Justin Burniske, Co-Founder of Volunteer Me at Meta-Dao, to explore how associations can improve the volunteer experience. They discuss strategies for recruiting beyond the usual pool, setting clear expectations for volunteers, and leveraging technology to streamline processes. Justin shares insights from his work with associations and his experience on the ASAE Tech Co...

In this episode of Reboot IT, host Dave Coriale meets up with friends and fellow podcasters KiKi L’Italien, Dave Will (PropFuel), and Joanna Pineda (Matrix International) for a lively roundtable recorded live at ASAE Annual 2025 in Los Angeles. The group dives into the intersection of technology, culture, and brand in associations, exploring how tools like AI and VR can either enhance or hinder human connection. From frustrating ba...

In this episode of Reboot IT, host Dave Coriale sits down with Artesha Moore, President and CEO of Association Forum, to explore the evolving role of artificial intelligence in associations, the importance of unleashing talent, and the mindset shifts required for modern leadership. Artesha shares her bold approach to AI adoption, her expectations for staff engagement, and her belief in lifelong learning as a leadership imperative. ...

In this episode of Reboot IT, host Dave Coriale sits down with Ben Muscolino, CEO of Breezio, Data Sangria, and co-founder at Vortacity, and Ryan O'Donnell, CTO at Vortacity, to demystify cybersecurity for associations and nonprofits. They explore the evolving threat landscape, the importance of proactive security measures, and how organizations can build a culture of cybersecurity without fear or shame. From phishing-resistan...

In this episode of Reboot IT, host Dave Coriale, President of DelCor, is joined by Andrew Leggett, Director of Cybersecurity, and Chris Ecker, CTO, to explore the evolving cybersecurity landscape for associations and nonprofits. They discuss the shift toward phishing-resistant MFA, the impact of AI on cyberattacks, and the importance of layered security strategies. The conversation emphasizes how organizational culture, user traini...

In this episode of Reboot IT, host Dave Coriale sits down with Ginger Ausloos, Vice President of Technology Solutions and Data Strategy at AACSB International, and Gretchen Steenstra, Director, Project Strategy and Leadership at DelCor, to explore the evolution from digital transformation to digital strategy. Ginger shares how her organization has embraced cloud-based systems, built a transparent IT culture, and developed a governa...

In this episode of Reboot IT, host Dave Coriale, President of DelCor, sits down with fellow podcasters KiKi L’Italien (former EVP Marketing & Community), Joanna Pineda (CEO, Matrix Group), and Dave Will (Co-founder, PropFuel) to discuss why technology implementations often take longer than expected. From strategic misalignment and governance bottlenecks to emotional resistance and resource constraints, the group explores the un...

In this episode of Reboot IT, host Dave Coriale, President of DelCor, sits down with Adam Kuhn, IT Director and DelCor alum, to discuss the evolving role of IT in associations. From foundational infrastructure to advanced cybersecurity strategies, Adam shares lessons learned from both sides of the fence—being an internal influencer and a business partner. The conversation explores how IT leaders can move beyond “keeping the lights ...