Online reviews can make or break a collection agency’s reputation. In this episode of Receivables Podcast, Adam Parks interviews Chris Murphy from DebtLink to explore how debt collection companies can start building digital trust in debt collection using innovative tools and strategies.
Chris shares the inside story of the "Yelp Effect"—the damage caused by negative B2C reviews on B2B buying decisions—and how DebtLink's debt collection directory platform solves the industry's digital discovery problem. Learn how your agency can overcome reputational risk, gain visibility, and connect with the right clients without relying on outdated, alphabetized vendor lists.
Whether you're a debt buyer, attorney, or agency executive, this episode is a must-listen for improving your firm's online footprint and getting found by the right partners.
🔗 Links
📌 Podcast Website: https://receivablespodcast.com/videos/overcoming-yelp-effect-for-debt-collectors
📌 Guest Website: https://www.debtlink.com/
📌 Guest LinkedIn: https://www.linkedin.com/company/debtlink/
🏷️ Tags: Digital Debt Collection, Compliance Tools, B2B Sales in Collections, Online Reviews in ARM Industry
#Hashtags: #DigitalDebtCollection #DebtCollectionDirectory #OnlineReviewsChallenge
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