130: Empathy Builds Buildings

"... In light of the science, inviting someone to give is really inviting them to tap into these biologically rooted joys of generosity..."

I am reading from Neurogiving. The Science of Donor Decision-Making by Cherian Koshy, published in 2025.

Reflection questions:

• What stories are you telling that lead into the tours of the construction or the displays of the architectural renderings?

• Are you fully embracing the concept of generosity as a deeply rooted biological need for being human?

Reflections on the quote:

Over the next few weeks, we will be exploring how generosity is deeply embedded into what it means to be human and how that impacts capital campaigns, using insights from a book recently released by my friend and colleague Cherian Koshy.  

As we pull out the donor packet with architectural renderings and details about the construction and renovations to show a potential capital campaign donor, it is vital that we don’t forget the role of empathy.  Beautiful drawings of the new building or renovation won’t spark giving.  As Cherian wrote, empathy is the bridge to giving.  A story of a beneficiary walking into that building to receive the services they desperately need. A story of a program staff having the space finally to creatively overcome the challenges their nonprofit seeks to solve. A story of a place where the public to be immersed in goodness, wonder, and beauty.  These stories of other humans are the sparks that bridge a donor’s understanding to the act of giving to capital campaigns in our small towns.  In addition, it is through these stories and one-on-one conversations that we see the donor for their hopes, fears, and comfort.  When we see the donor and the pleasure and bonding that giving brings, we can present the case for support as an opportunity for the donor to experience the deep roots of joy.

Here's how to purchase Neurogiving from Wiley or Amazon.

Quote used by permission.

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Music credit: Woeisuhmebop