On today’s episode of Rehab Links Secrets to Success, Lisa Chase interviews Nicole Walczak. Nicole is a dedicated Physical Therapist with a career spanning over two decades who is passionate about transforming the healthcare industry. With a strong background in outpatient orthopedic care and a proven track record as a Clinical Director, she has honed her skills in optimizing clinical operations and patient care.
In 2016, she transitioned out of patient care and into a non-clinical role at MEG Business Management. During her time at MEG, she took the lead in developing groundbreaking MEG Academy, a virtual training platform designed to bridge the gap for therapists transitioning from Physical Therapy school to becoming practice owners. With a deep understanding of the challenges faced by CEOs, she drove the development of a comprehensive program that equips them with the essential leadership skills, personnel management strategies, and standard operating procedures (SOPs) required for practice optimization.
In 2021, she ventured into new territory by establishing the Virtual Front Desk, a game-changing service that revolutionizes the way physical therapy practice owners manage their front desk operations. Virtual Front Desk offers PT practice owners the opportunity to completely outsource their front desk operations. She has meticulously built a highly skilled team and developed the ideal practice environment, structure, personnel, and operational systems for an efficient and effective remote front desk service. The mission is to alleviate the administrative burden on practice owners, allowing them to focus on what they do best – delivering exceptional patient care.
She aims to push the boundaries of healthcare innovation and is committed to driving positive change within the industry. Nicole’s passion for helping others succeed, along with a wealth of experience in both clinical and executive roles, fuels her dedication to developing solutions that benefit physical therapists, practice owners, and, most importantly, the patients they serve.
Listen as they discuss Nicole’s journey and gain insider knowledge as she shares valuable tips and her secrets to success. Check out links below to tap into her resources to learn these valuable skills.
Connect with Lisa Chase
Website:
https://www.rehablinkssystem.com
https://www.youtube.com/@RehabLinksSystem
https://back2normalpt.com
About Lisa
Social
https://www.instagram.com/back2normalpt/
https://www.facebook.com/Back2NormalPT/
https://www.youtube.com/back2normalptstpete
Learn about MSU osteopathic Courses
Use discount code: MSUCOM to get 20% off any CME Manual Medicine course linked below:
Certification in Functional Manual Medicine
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