In this episode of REJUVENAGING with Dr. Ron Kaiser, Dr. Karen Rigamonti, a physician and executive coach, shares her journey of transforming personal adversity into a mission for fostering resilience, compassion, and well-being in healthcare and beyond. Dr. Karen reflects on a life-altering experience involving a preventable medical error during her son's birth, which highlighted the critical need for better communication, empathy, and listening in healthcare. Drawing from her 30+ years in medicine and organizational leadership, she emphasizes the importance of creating supportive environments that empower individuals to thrive and prevent burnout through curiosity, collaboration, and connection.
While recognizing that most patients receive quality treatment by caring providers, Dr. Karen discusses the systemic challenges within healthcare, including toxic workplace cultures, lack of proper support for staff, and misaligned priorities that compromise patient care. She advocates for small but impactful changes, such as better eye contact, meaningful interactions, and addressing practical barriers faced by patients and staff alike. Her work with leaders, teams, and organizations focuses on experiential learning to improve communication and build inclusive, energized communities. She also highlights the ripple effects of positive cultures, where engaged employees lead to better patient outcomes, reduced turnover, and increased organizational loyalty.
The conversation between Dr. Ron and Dr. Karen underscores the universal applicability of Dr. Karen's principles, which extend beyond healthcare to other industries. From leaders fostering inclusive workplaces to individuals advocating for themselves in healthcare settings, the episode is a call to action for embracing curiosity, collaboration, and compassion in all areas of life. Dr. Karen's insights and tools, available through her website and social media, aim to guide listeners in creating meaningful connections and thriving in both personal and professional spheres.
For more info on Dr. Karen:
https://www.linkedin.com/in/karenrigamonti/
https://www.instagram.com/dr.karenrigamonti/
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