Remarkable People Podcast

Remarkable People Podcast

Welcome to the Remarkable People Podcast! Where Chick-fil-A enthusiasts meet to explore the magic behind the people of the world’s most caring company! Meet your co-hosts: former Chick-fil-A director - turned industry-leading recruiter of Chick-fil-A talent, Susan Carnes! And the founder of Cooper Connect, the one and only, Travis Cooper!

Episodes

July 31, 2025 43 mins

Hello Remarkable Fans! Today, we're excited to introduce you to Brandon Houston. Brandon works in the recruiting department at the Chick-fil-A Support Center, focusing on emerging talent. Brandon describes himself as a true external, having never worked in a Chick-fil-A restaurant before joining the Support Center. However, he now enjoys helping in the restaurant and coaching future team members. Take a listen as Brandon shares ins...

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This week I am excited to introduce you to Owner Operator DK Kang! DK is the Operator of Chick-fil-A 7th Street (DC) In-Line in Chinatown, Washington D.C. DK compares himself to Forrest Gump, and that seems to be accurate as he's done everything from making sandwiches to professional sports to serving our country in various ways. You won't want to miss hearing his wild journey to becoming a Chick-fil-A Operator, and all the stops i...

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We’re thrilled to feature newly selected Chick-fil-A Operator Greg Argyrou! Greg is preparing to Grand Open a new location just outside of Philadelphia—about 30 minutes from Lancaster, PA. His journey from the world of broadcasting to Chick-fil-A is truly one-of-a-kind. Tune in to hear how he plans to lead with a culture built on a “love of honor” and what makes his leadership story so inspiring.

 

Learn more about Cooper Connect, he...

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June 26, 2025 56 mins

I am excited to introduce Owner/Operator Brandon Sosebee! Brandon is the Owner/Operator of Chick-fil-A College Hall of Fame in Atlanta, GA. After a successful Leadership Development Program completion, Brandon started his Operator journey in September 2024. Brandon was nominated by you, our fans, and so it is even more sweet to introduce him to our listeners! You won't want to miss his ideas on talent and recruiting, and being pati...

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June 5, 2025 50 mins

Remarkable Fans, I am thrilled to introduce you to Paul Rosser! Paul's journey with Chick-fil-A began in his hometown of Knoxville, Tennessee, where he started as a Team Member during high school. He gained valuable experience through Chick-fil-A's Interim Manager program (now part of the Leadership Development Program), and then became an Owner/Operator, first in Jackson, TN, and then in Lynnwood, WA, for over nine years. In 2024,...

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May 22, 2025 35 mins

We're thrilled to introduce you to Rachel Waters today! Rachel has dedicated nearly 10 years to the Chick-fil-A support center, holding various positions throughout her tenure. She has a unique story to share about the perseverance it took to land her current role, experiencing several rejections before finally getting that "yes." Interestingly, Rachel works at the Chick-fil-A Support Center despite never having worked in a Chick-f...

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This week, we're talking with Michael Taylor, Owner/Operator of Chick-fil-A Henrietta. Michael's two-decade Chick-fil-A career, starting as a Team Member, showcases his commitment to leadership development. Recognized for mentoring autistic students, Michael offers valuable insights on professional and personal success. This slightly longer-than-normal episode is packed with Michael's can't-miss perspectives. Don't miss out!

 

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This week's Remarkable Guest is Garrison Bailey! Garrison is a valuable member of the Chick-fil-A staff, working in Field Operations with the Franchisee Selection team. Garrison shared that he's passionate about guiding emerging Chick-fil-A leaders and those seeking the next level in their careers. Be sure to pay close attention to the helpful tips and tricks he'll be sharing!

Learn more about Cooper Connect, here: www.cooperconnect...

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May 1, 2025 41 mins

Today we're excited to introduce you to Joe Weber! Joe is a multi-unit Chick-fil-A Owner/Operator located in Castle Rock, Colorado. He brings a wealth of knowledge about the restaurant industry, drawing from his experience with Chick-fil-A and other concepts. Joe also has a unique connection with "Hope Kids" and will be sharing details about a weekly event he organizes for children in his community. We look forward to you hearing h...

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April 24, 2025 50 mins

Today's Remarkable guest is Owner/Operator Michael Killian! Michael is the Owner/Operator of Chick-fil-A Twelve Oaks in Novi, MI. Michael spoke on helping his team overcome adversity and being your true, authentic self. You won't want to miss his inspiring advice on not being that cookie-cutter team member, and of course, how he manages to provide free college and support to his team.

 

Learn more about Cooper Connect here: www.coope...

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April 17, 2025 47 mins

Hello Remarkable fans! We are so thrilled to introduce you to today's guest, Andrew Allman! Andrew is the Owner Operator of Chick-fil-A Murray and Chick-fil-A Fashion Place in Utah! He has had quite the journey going from being a Raving Fan of Chick-fil-A to becoming an Owner/Operator of his own location! Be sure to listen to the end, because Andrew even gives us a sneak peak of some new items coming to the Chick-fil-A menu!

 

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April 10, 2025 36 mins

Meet Chick-fil-A Owner/Operator William Braswell! William is the Owner/Operator of Chick-fil-A Cabot in Arkansas! After a wild 10-year journey, he was selected as the Owner/Operator for Cabot in January 2024, and he took over that location in June 2024. No spoilers here, but you will definitely want to listen up and be encouraged as he shares his story with us and teaches us to fall in love with the process!

Learn more about Cooper ...

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April 3, 2025 51 mins

Today, we’re excited to introduce you to Brian Hogan! Brian is the Owner/Operator of Chick-fil-A Tanasbourne and Chick-fil-A Tualatin Valley in Oregon. Brian has been with Chick-fil-A for 20 years! He started when he was 16 and has a remarkable story of receiving a “divine calling” at 19 to become an Operator, and since then has helped develop four other Chick-fil-A Owner/Operators, including his dad!

 

Learn more about Cooper Connec...

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March 27, 2025 51 mins

Meet Owner/Operator Tony Levine! After a successful coaching career of nearly 25 years, Tony made the leap from Coach to Operator. He has two successful locations in the Houston market and is doing big things for his community. Take a listen as Tony talks about communication and positive confrontation.

Learn more about Cooper Connect here: www.cooperconnect.co 

Cooper Connect is an independent entity and is not affiliated with, asso...

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March 13, 2025 55 mins

Today we're thrilled to introduce Chick-fil-A Owner/Operator Nick Westbrook. Nick is the Operator of Chick-fil-A Hinesville as well as a Chick-fil-A food truck. He even finds time to host his own Podcast, Shepherd Leadership. Take a listen as he dives into Shepherd Leadership and how everyone should apply this method of leadership!

Learn more about Cooper Connect, here: www.cooperconnect.co 
Listen to Shepherd Leadership, here: https...

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Meet a good friend of Cooper Connect, business owner and entrepreneur Nick Philliber. After 10 successful years at Chick-fil-A, Nick and his wife opened a now successful pizza business! You won't want to miss hearing his story of life after Chick-fil-A, and how he applied the things he learned at Chick-fil-A to his business.

 

Learn more about Cooper Connect, here: www.cooperconnect.co 

Cooper Connect is an independent entity and is ...

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February 27, 2025 58 mins

Meet Owner/Operator Katie Branch! Katie is the Owner/Operator of Chick-fil-A Pine Bluff in Arkansas. She became an Owner/Operator in 2023 after a successful IT career. She has a heart for mentoring and developing others, as well as giving back to the community she grew up in. This is a large nugget tray full of wisdom, and you will not want to miss what Katie shares about her journey and her advice for young leaders.

Learn more abou...

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February 20, 2025 57 mins

We’re excited to introduce you to Dominic Harper! Dominic is the Owner/Operator of Chick-fil-A Rocky River in Ohio. He started his Chick-fil-a journey when he was 17 and worked his way up to managing three locations under a legendary Owner/Operator in Knoxville, TN. He was then selected to own his own Chick-fil-A in Cleveland, OH in 2022. You’ll love his story of prioritizing people and meaningful relationships and how it’s impacte...

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February 13, 2025 58 mins

Meet Owner/Operator Tyler Haile! Tyler has two Chick-fil-A locations in the San Antonio, Texas area, Schertz and Cibolo. Tyler has been an Owner/Operator with Chick-fil-A since 2014, and he inspired us so much by discussing purpose and meaning in a career, and we can’t wait for you to hear. Take a listen!

Learn more about Cooper Connect, here: www.cooperconnect.co

Cooper Connect is an independent entity and is not affiliated with, a...

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February 6, 2025 59 mins

Today we had the pleasure of speaking with Owner/Operator Rob Herold. Rob is the Owner/Operator of Chick-fil-A Bowie Marketplace in Maryland. Rob started his Chick-fil-A career when he was 17 years old, becoming a mall Owner/Operator in 2009, and transitioning to free-standing location in 2016. He’s taken an innovative approach to leadership development and created an annual event called Leader Connect - which equips leaders not on...

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