June 19, 2024 • 41 mins
Moneke Fields introduces Laura Ungureanu, who shares her career journey in aesthetics, including a memorable encounter that sparked her interest. She discusses her transition and initial struggles, the importance of personalized skincare, common misconceptions, and industry challenges. Laura also highlights factors affecting skin health and shares success stories of client transformations.
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(00:00):
Are you ready to unlock your full Markablysimple.
The podcast dedicated to helping you do justthat.
I'm Monique Fields, and I believe that with theright strategies, anyone can achieve remarkable
results.
Whether you're a seasoned leader or juststarting a business, this podcast is your guide
(00:22):
to achieving your goals with and efficiency.
Let's embark on this journey together and makesuccess Hi, everyone.
I am Monique Fields and excited to welcome youto another episode of our show.
I'd like to introduce you today to my specialguest, Laura.
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Who has been an aesthetician for the past 25years.
20 years ago, she started working hard time, inher own, studio and helping people take care of
their skin.
She became a makeup artist 8 years ago andopened her own private office.
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At that time so that she could transition intooffering her client's permanent makeup.
So today we get to talk to Laura about all ofthe beautiful work that she does and the
journey that she's been on with this.
Lara, welcome to remarkably simple.
Hi.
Thank you so much, Monica.
I'm I'm honored to be introduced that way.
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I appreciate it.
Yes.
And you are so good at what you do.
So it's my pleasure to have you here on theshow.
I would love for you to just share for ouraudience.
To have some context about your background andhow it is that you got into the work of an
aesthetician.
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I worked, the beginning of my co workingcareer, I worked, in retail, One of the last
jobs I had before I went to Skincare School wasworking for, clinic as a content manager for
former company called Perrisian, which I thinknow is Belk.
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And I worked there from 4 or 5 years.
And, one day, someone said, you should be anaesthetician.
And I said, what?
What did you say?
What did you can you spell that?
So, basically, she opened up a light bulb in myin my head.
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And and for me, it was a new word in English.
I knew exactly what aesthetician meant.
I just didn't know what it you know, how do youspell it in English.
And I started looking for schools and startedto, at the time without Google looking for the
right environment for myself.
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I doubt myself many times thinking, oh, I'm tooold to go to school.
I'm I'm so scared.
But, many people encourage me to my family,especially, and, less than a year.
I graduated and start definitely in school,started to realize how how amazing I fit into
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this industry and always have been.
Yeah.
It's funny.
I remember in our sort of prepped talk that youshared with me what that encounter was like on
the day that the lady told you, you reallyshouldn't be in here.
You need to go to school for, aestheticianwork.
And, I thought that it was such a beautifulstory because basically she sort of spite out a
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special gift and a love that you had forpeople's skin.
Can you tell us just a little bit about whatyou remember that, that moment was like?
Yeah.
Yeah.
I was, it was, one late night.
I was, at the clinic counter, head gift putpurchase that day.
And one lady walked in and wanted to, by thefree gift, you know, buy something to get the
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free gift.
And I was just showing her the skincare.
I was At at the time, whatever training I hadfor skincare, was not quite extensive, like, I
have, you know, after I went to school.
And I was just looking at her skin andanalyzing and recommending product from clinic,
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not realizing how much I was touching her skinwith my bare hands.
And one of my coworkers from another counter,after the the night was over, we were closing
and cleaning up together to leave at home, she,told me, Laura, you should be an aesthetician.
I said, what?
(05:09):
She's like, yeah, an aesthetician.
I said, I don't wanna do hair.
She's like, an aesthetician, somebody who'sjust does skincare.
I said, oh, okay.
And, I said, what do you say there?
She said, well, you just touching that lady allover her skin.
And she's like, does not mind you touching herface.
I said, oh, okay.
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I didn't realize I was touching her hands, herface with my hands.
And We are trained in, working for counters,like, clinic and Lancome and all those you
know, to touch people with cue thieves andpatterns and tools that we have, not with with
our bare hands, but I was like, spraying myhands with alcohol.
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And I was just, like, doing her little minifacial with my sisters as a at the counter, and
I wasn't trained to do that.
I was just, like, so excited to show her, youknow, my product that I was, like, doing her
and she wasn't pulling away or anything likethat.
And due to that fact, Minita, I guess she waslooking at me many times, not just the first
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time.
She come in that.
And I just kinda like a light bulb of, openingmy head, and it's like, where where can I find
the school I got?
And went and researched different places back25 years ago.
There was no Google.
So just kinda, like, took me months to to findseveral other schools, try to figure out my
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schedule between my family quitting my my joband trying to figure out how fast I can finish
the school.
So I don't take a lot of time off from notbeing employed.
And the minute I started school after a coupleof months after the theory was done, I started
working on on, on clients, on models,basically, because they were not really paying
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clients.
I I I just put so much time in it to finish theschool as fast as I can because I love this so
much, and I wanted to be employees so fast.
And, you know, that's how I started.
I really I doubted myself, but then I alsosurprised myself so many times that how fast I
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got a job and, a really good job.
My first job was working at.
Which I thought, wow, I was so excited.
I think I overwhelmed the the spa manager withwith how excited how excited I was to start my
new career.
So
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Yeah.
And you've done it for 25 years.
And, you know, I think something that'sinteresting to me.
And the reason I ask you to share that storywas because if I were to ask you, you know,
what's next or are you planning to stop?
I'm pretty sure you would tell me that youdon't have any intent to do that.
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And maybe it has something to do the fact thatyou just are feeling at home, so to speak,
really doing something that you genuinelyloved.
And I love that your coworker sort of saw thatin you and said, Hey, you could be here at the
counter selling makeup, or you could be doingthis thing that seems to just be pouring out of
you.
And I guess as they say, the rest is historybecause you've just expanded and grown in your
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business and It seems constantly looking forways to help people take better care of their
skin.
I've always thought about, you know, you know,wanted to thank her, but It's been so long ago
before Facebook, before any social media.
I don't know where I can find her to tell her,hey.
Can I give you a prepaid show?
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You made me an aesthetician.
Yeah.
Maybe she'll maybe she'll see this episode.
I think that's really, really sweet.
But such a really good example because I justlove the the energy that you pour into helping
people with their skin and taking very specialcare of each client.
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It kinda makes me think about You know, arethere particular challenges that, you get to
see a lot of faces and spend very up close andpersonal time with faces and people's skin, not
just the face.
I think, what would you say are some of thechallenges that you see people having with
their skin, and how do you help them with thosethings?
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People have a lot of challenges, but they don'trealize they have them until they come see And
I try to easy out, you know, not I'm notjudgmental or anything, but, They just don't
know where to start and what to use.
And they always try things that other friendsand family tried and things think that they, is
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gonna work for them.
A lot of people buy or get product or getservices that friends or or family members had
good experience with it.
And they think, oh, this is, I wanna try that.
Just like, you know, somebody had a goodmassage.
Oh, I wanna try that person.
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It's different.
You know?
And so for a little bit, the first time theysee me feels a little bit more like an
interview, and I always tell them, please don'tfeel like but I have to find out so much I, you
know, about what your expectation of yourlifestyle, because I don't wanna overwhelm
somebody with a very advanced treatment that ifshe's not ready for it.
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So we start very plain.
Like, let's do just a basic treatment.
Let's find out how sensitive skin is and And inthat treatment in within that hour, I find out,
you know, about what is her lifestyle, how muchtime the you.
Oh, I don't wanna do any of this.
I just wanna do one.
I just wanna wash my face.
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So a lot of people think it takes such a longtime to to do skincare.
And it's not it's it's it's a little bit missyou know, like, once they learn about how I do
this and how easy it is to take care of theskin, they easy and, you know, and and ask for
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other other things or ask me my opinion.
It depends.
I basically more than everybody's personalitybecause I don't wanna overwhelm anybody.
With my knowledge or thinking that I wannaupsell them.
But I have the ability to do that.
I just don't push stuff on clients like that.
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I'm Whatever they ask me and whatever they're,you know, ready to to open up to that.
I I just formulate or reformulate myself foreach individual just to figure out what, you
know, what's the best for them.
And then we'll go from there.
I and I give them option.
You know, I can do so much more.
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You just but not the first time.
The first time I I literally just listen mostlyand figure out what is the the best treatment,
the best product, the best knowledge I can givethem.
And I repeat myself a lot.
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Because I have the experience people notlistening or because not knowing the terms in
the industry, just like to go to a doctor anddoctor talk study of this, this, and that, and
you're like, oh, I don't remember anything,but, like, one thing he said, it's the same
because they've never been exposed to They canget their eyebrows done in so many different
ways, not just permanent makeup, waxing,hinting, Hannah.
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There's so many treatments that people don'tknow that exist.
So maybe just a basic eyebrow wax for somebodyand for somebody else, maybe, like, all the way
for me to make up.
It depends.
So but I never push anybody.
Oh, you have to get permanent makeup or youhave to, I will say start easy, start with
basic, because you don't wanna regret somethingthat you do that you haven't thought about long
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enough.
You know, there is a good treatment for you.
So Mostly, I do a lot of talk and a lot ofeducation and make sure.
That that's something that don't jump into itimmediately.
Yeah.
So It's time to understand a little bit.
So
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Yeah.
I was gonna say, perhaps sometimes youencounter people.
They don't know what their skin needs.
They just you know, like you said, they knowtheir lifestyle and what they want to do or
perhaps the challenges.
I guess we come to you so many different ways.
Some of us have, like you referenced, we'veseen that someone else had a particular
treatment and got a particular result, and wewant to experience the same thing I imagine.
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People come in and they say, oh my gosh.
I want, you know, these beautiful eyebrows and,maybe the work you're doing is questioning the
client to, you know, understand about them tohelp them achieve what it is that they're
really looking for as opposed
to Exactly.
And everybody's skin.
That might not work.
Everybody's skin is different.
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Everybody's skin will have different results.
Depends on the canvas.
Depends on the skin type.
Depends on the lifestyle.
There's so many things that will in will countinto how the, you know, your results.
So And I like that you do education that youare not just doing the treatment, but that you
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are sharing with your client's information.
And as you said, your patient re repeating theinformation because you understand they don't
have the ground or the training to maybe hangover all of the vocabulary.
Do you have the experience, excuse me, thatwhen you are looking for that based on the, you
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know, advice that you give and
A 100%?
Yes.
Yes.
And I encourage people a 100% they get theresults.
They just have to be patient.
Their skin didn't get to this point in a snapof the finger, and it's not gonna get better in
a snap of the fingers either.
So it's not magic.
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Just like going to the gym, you're gonna getresults with persistency.
Skincare is the same or anything with you.
You do it every day.
You get faster and error.
You know, a lot of the times I tell my clients,what I do in here is 40%, 60% is what you do
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every day.
Even if it's one step to two steps or 20 steps,it's what you do every day.
That makes a difference, and we'll give youimprovements.
Yeah.
I love this, this care and attention that yougive to each person helping to develop.
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And I I I know other people who are served byyou and we don't all have the same treatment
plan.
We don't all have the same, you know, dailypractice.
And I think that this is for me, it's somethingthat I value when I am a person's client that
they are not just putting a rubber stamp on me.
Right?
Like, this is what I give to everybody.
He needs the same thing.
But instead, you have this, this gift, and youtalked to me a little bit about it before that
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you just have so much knowledge and so much insite about what what creates this canvas of our
skin.
And could you tell us just a little bit of someof the things that really cause our skin to be
displayed the way that they are.
It sounds like you're the face whisperer thatyou can, read what's going on with people's
bodies by you know, some of the things thatare, you know, happening on the outside.
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So I would love it if you just share a littlebit of the insight that,
you know, you learn from space.
There is so much to talk about.
A little bit.
It it is all science.
It is all common sense.
It's Gins.
It's, sun, you know, how much sun exposure youhave how much water you drink, of course, diet
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too.
I wouldn't say if you have a bad diet, you havebad skin, but for people who are, more prone to
have, breakouts and acne, they will they theywill definitely see a huge difference if
they're more mindful with their diet.
With with what they eat so they don't breakout.
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There's so many, many ways sensitivity.
A lot of people think they've been alwaysthey've been sensitive all their life, and they
can't put anything on their skin becausethey're sensitive.
Basically, their skin barrier is just likeyours, the stomach, your guts, you know, it's
not healthy.
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If the skin barrier is not healthy, then yourskin will be very sensitive improving the skin
barrier.
It's gonna help your skin, be less sensitive.
So there's so many And it and tell you thetruth sometimes, rare rarely.
I have clients who come, and I've never hadthat challenge, but I'm gonna figure it out.
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And keeping in contact and keeping and beingtruthful of what I do and what they use and
how, you know, they treat their skin.
We we figure it out, or always.
What is that?
The particular skin type needs to to improve.
It it happens rarely, but people take differentmedication.
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Definitely medication has a huge impact on theskin too.
And when I say that, like, aggressivemedication, like, you know, cancer patients and
stuff that will will really affect the skin.
Yeah.
I, when you call when you refer to the skin asthe canvas, right?
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Like, I think the other thing that, wasintriguing to me was you know, just information
you share about how what's happening on yourskin can be an indication or maybe like a
warning sign of what's going on inside of yourbody.
And that quite a lot of the treatment forthose, concerns that you may see, you know, on
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your skin really is remedied from the insideout.
Can you relate a specific example of, like, thecharacteristic that you see in a skin and, in
someone's in and what it has, typically been anindication of in some of your clients?
Dehydration, for example, it's huge impact, youknow, impact on the skin.
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Often people think their skin is dry.
Dry.
I mean, dry skin means that you don't haveenough oil in the skin.
The hydration, it's that you don't have enoughwater in the skin.
And often people with oily that has plenty ofoil in the skin, meaning that their oil glands
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are active.
They have blackheads.
They have breakouts.
They are very they feel very dry.
They think they have dry skin.
Therefore, they buy product to hydrate that'soil based, and it doesn't benefit the skin.
Rather than byproduct that is water based, butbefore doing all that, to exfoliate.
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So to remove that desk skin and then hydratefrom in, you know, from inside out, like
drinking enough water, avoid some of theproducts and foods that dehydrates and people
drink so much coffee, for example, or they areexcessively going into the sauna or runners,
they they, you know, they run and they get sodehydrated without drinking enough water.
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So some of those are misconceptions that theythink so that's like a easy fix, but but
because they don't have knowledge or becausethey don't think they think they're dry instead
of dehydrating, they they mistreated the skin.
And oftentimes, politicians don't know how tosegregate those 2 things or or trigger.
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I've worked with a lot of people who don'tunderstand the difference between dehydration
and dryness.
And I
think that's such a such a interestingdistinction.
I love that you take such detail and, you know,interest as you said in understanding the
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science.
Even when you recommend makeup that individualsuse on their skin, you're considering the way
the skin works and what's best for the skin andscience.
At least in discussions that I can recallhaving with you.
You gave me a great earful about, you know,what I needed to do to achieve you know, the
best look, after I have this canvas that hasbeen treated.
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Yeah.
So What would you say are some of thechallenges that you experience in the industry
of skin care.
Are there any, conflicts or, you know,competition that you are, you know, willing to
share that maybe you are working with andthrough as you are seeing clients who are
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looking for, aesthetician to to do facial in aa context like yours.
What do you what do you see with
I I don't compete with anybody.
Nobody has those those hands.
I'm not I'm not scared of competition.
And I don't I and I don't I'm not I I'm I Idon't worry about that.
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I do not wanna so I I wouldn't say it's achallenge for me, but I I I see the problem.
People look at a lot of fake posts, a lot offilters, a lot of, a lot of what would you say?
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Not pre not necessarily prerecorded, but
edited and and Edit.
A lot of edited, filters, fake fillers.
So a realistic a realistic post.
I I I'm not challenged by because everythingeverything I post, it's all without I never use
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filters, not even on myself.
A lot of the today, I wear makeup, But a lot ofthe times, and you know that you come in my
office, I don't wear makeup because I wantpeople to see my skin.
Without products, with only with skincarewithout makeup.
And if if I wear makeup, I It's very sheer, soyou can see my skin.
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I don't feel like covering my my skin withmakeup.
I want my my clients to say, look.
And if everything I show you and everything I Iuse in my studio, I've tried at least once on
my skin, and I at least use half of all theproduct I I sell or use on my clients so they
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can see that I am not selling or or usingproduct that I have not tried on me.
So for me, that's a big I cannot sell somethingthat I don't believe in it.
So I have to try it on myself so I know exactlyhow it my experience.
One of the reasons I I did not need my,eyebrows to be tattooed, but I tattooed my
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eyebrows during my 1st class because I wannaexperience a healing, results and the process.
So I can plain my clients, the process ofhealing, from the knowledge of experiencing
back healing, not just from reading or knowingwhat to expect.
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I when when they are having because I wanted toknow if they have challenges or they have
problems with the healing.
What is, you know, what exactly the steps of myskin going through that would be.
And where do I, you know, what to to let themknow what they are doing wrong?
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Or or to, develop a post treatment Mhmm.
For the eyebrows, so they have better healingresults.
So
I love, several things about what you justsaid.
The number one thing that you that stood out meis that you don't worry about comp competition
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and then you held up your hands.
Those same hands that your colleague many yearsago said, oh my gosh.
It looks like this a gift for you that you andand I don't disagree with you that the,
specialized and individualized attention thatyou're giving to each client is what
distinguishes the service that you provide fromother people.
I think this other bold statement that you makeis that you intentionally care for your in in a
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way that lets you just share your face.
You have many posts that you put out on socialmedia regular where you are just showing people
your routine at home and what your skin lookslike before you leave for work in the morning.
And I think that that is such a beautifulexample because you are helping people kind of
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see what it looks like to achieve the qualityof skin that they are happy with before they
put anything on it.
And it's it's absolutely true that when youvisit Lara in her studio, she is not caked up
with you know, thick layers of makeup, butyou're just getting to see like we are today,
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kind of the result of the the skin treatmentand the habits.
You said earlier that you tell your clientsthat 40% of the result that they see at their
skin is the treatment that you're going toprovide and the other 60% is what they do at
home.
And I think that's just, really important.
You know, this show is about how remarkablysimple it is to achieve personal, professional,
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and financial success.
And I think that our the care of our skin andour health and well-being falls in the personal
category.
And, you know, maybe having beautiful skin, thehealthiest skin possible for for each person,
perhaps it's not easy.
Right?
Like, maybe you do need some, special productsor treatments or one individual might need more
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water and another one might need more oil likeyou were discussing.
But I think that, what you do is help theclient to simplify that.
You partner with each person.
To, as you already described, figure out what'sgonna be best for them as an individual so that
they know what that routine should look like.
Yeah.
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It's it's not easy, but it's not hard either.
You know?
Right.
It's just it's just learning a routine.
And I've I always encourage my clients to reachout if there is any observation they have
before they come back so we can make a note andrevisit Maybe we need to change one step or
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several steps in in the routine that becauseskin changes.
Also, when you when you travel, the changes ormono changes happen as we approach different
lifetime, you know, steps in our aging So thenroutine will change too with skin care.
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So there are many, many factors.
So all of that I encourage my I I'm they cantext me and call me anytime.
I'll reach back.
As soon as I can, to answer their questions, Idon't I don't mind that.
I feel like if I know what they go through, Ican I can do a better treatment next time, or I
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can give them better products or can take awaya product knows?
It depends on everybody's case.
So, this makes me curious about whetherthey're, you know, you you work with a lot of
people and over the years, 25 years, I'm sureyou've seen all sorts of, you know, conditions
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and concerns that people would present whenthey come to have treatment.
What would you say is the 1, perhaps simple or,basic thing that everybody would benefit from
as it relates to the care and health of theirskin.
Is there one thing that you think everyonecould or should do, which would help the
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quality and, presentation of their skin beimproved.
Expiration.
It's definitely.
And when I say exfoliation, it can be justsimple using a the right cleanser.
Or one step, least a cleanser every night thatcould wash, remove the skin, and maybe gentle
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exfoliate.
It could be all done in one step by using,like, a glycolic or a city called an alpha
hydroxy cleanser.
If if the skin type, it's norm normalcombination, oily.
If it's dry, I wouldn't use, that, but italmost reaches out to everybody except dry
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skin, dry and mature skin.
The people clients, first time clients, orclients that I have not had a facial or an
aesthetician, evaluate their skin.
Often, don't use a cleanser.
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Use wipe uses wipes or uses a soap because ofdermatologists, they want to use, dove soap,
and that's not enough.
Cleansing or removing makeup, but it just makessuch a difference to have the right cleanser.
It's it's not that complicated.
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It's just using the right skin cleanser.
It could make a big difference.
And then I have clients who they go todermatologists.
They have, 5 products, and they don't use acleanser, or they wash their face with soap.
All they have to do is wash or, you know, usethe right cleanser for all the other products
(32:12):
to work or people who don't use an and theystart using a cleanser.
I said, oh, my extension
regular exfoliation.
Built into the cleansing step.
The dead skin one blocks the pores frombreathing from showing healthy skin, also clogs
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the pores.
So it's it's such a big
a simple way to improve.
Yeah.
Yeah.
It's such a big easy way to improve.
Exactly.
It's just cleansing.
I love that.
Go to bed with clean skin.
Go to bed with clean skin.
Simple.
So so simple.
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Do you have a favorite memory of, you know,perhaps a transition that one of your clients
has experienced?
When perhaps they started out and after,working with you, having your partnership to
identify what's gonna be the best routine fortheir skin.
Does somebody or something come to mind about,you know, a transition from perhaps challenge
(33:19):
and worry with their skin to
I have many, but I have many.
And And I'm gonna make a correlation why mybusiness is called eyebrows because people come
back to me and say, oh, my skin is wow or myeyebrows are wow.
Uh-huh.
(33:41):
So my between me and my husband, but mostly myhusband, because of the stories I would tell
him, you know, going sometime.
And I don't share everything, you know, tellingmy telling him, oh, my client said this, and my
client takes me this.
When I thought about opening my business andhaving a wet side, he came up with the IBR
(34:06):
Wows, because I've always tell him stories.
People say, Laura, my skin is wild.
My eyebrows are wild.
So one my many I have many stories, but onestory that I have is my dent my actual event,
the dentist I go to many, many years, At thetime when I met her, one of my other clients
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sent it to me.
She was not my dentist.
She was young.
Coming out of school in her late 20 well, earlythirties, maybe, had a lot of bad knee and
said, my my manager, my, my front desk managersent me to you, and she said, Jennifer, you
cannot see clients with with acting with thison your place because her her, a staff manager
(34:58):
was one of my clients from.
And so she started coming to me, and she hadterrible acne, cystic acne.
And I used to give her facial and feel so badthat I would have to do extractions and
basically hurt her in order to make her skinlook better and feel better.
(35:19):
And as I was working on her, I would say,Jennifer, I swear one day.
I'm going to give you a relaxing facial oneday.
Okay.
I don't know when.
Because it's hard to tell when is this going toget better, but I will.
And it's been 15 years.
And her skin has been better many, many years,but I just remember maybe a year ago.
(35:44):
While I was she was quiet, and I was massagingher during a facial.
I said, oh my god.
I said, I'm finally giving you, and I'm arelaxing facial.
Because, you know, many, many times, she sentme a lot of her, a lot of her patients to where
(36:04):
she was telling her own clients.
You know?
I used to have this kind of skin, and Laurahelped me with the skin.
Don't ask me how.
I'm not gonna tell you how, but you need to gosee her.
So, basically, it kinda like it's it's the coreof my my business.
You know?
I I like to wow people, but I'm not.
(36:26):
But it's it's not gonna be immediately, butit's come it's always coming.
Yeah.
And and it comes within.
Just it's it's just so easy.
It's just I make people feel amazing andimproving their skin to look better.
It makes them feel wow.
(36:46):
I I would disagree with you that it doesn'thappen immediately.
I think perhaps the visible part doesn't happenimmediately.
Having, experience what like to have a servicein your salon.
I think that there are definitely immediatewows in the way that a a customer feels when
they are treated and attended to.
By you.
And I think that that is obviously evident inhow enthusiastically people share, you know,
(37:11):
what you've help them to unlock the potentialthat they have for the beauty and the health of
their skin.
For people who've been intrigued today by theknowledge that you have and, the care and
dedication that you give to serving skin, wherewould they find you?
They wanted to know more or perhaps learn aboutways that you help?
(37:35):
I have a website, www ibrwows.com.
And my main social media is instagram.
And my Instagram is idotbrwows_skincare.
And I have a lot My my website is linked tothat.
(37:57):
My booking website is linked to that.
I was and also Facebook.
But my main main social media share post wouldbe the Instagram.
And there's so many beautiful pictures andvideos and demonstrations there.
(38:19):
I struggle with that many years because I'm Imean, I've seen, but I'm very shy I'm part of
the camera, so it took me a long time to postthings about me, with me, Well, I I told
myself.
I keep telling myself, and I learned that frommy daughter.
(38:39):
If such and such do it, I gotta do it.
I Why shouldn't I be doing it?
I can do this.
I challenge myself with it.
And finally, On and off, I I get in front.
I haven't done lives, yet, but that's somethingthat well, maybe I have, but Sophie was with
(38:59):
me.
So we did during the pandemic, we did a coupleof lies, but it was because she was right next
to me, you know.
She so I answered some peep did, like, a homeskincare regimen in in my kitchen during the
pandemic with my daughter.
On the lie.
I had maybe a couple of lies.
(39:20):
But that's a that's a that's you asked meearlier.
What's the challenge?
That's a challenge for me being, like, in frontof the camera.
That's, And and maybe the reason I am with youtoday live is because you make me feel very
comfortable.
(39:41):
It makes it makes the conversation very easy.
I think I am not able to be life on camera infront for any type of occasion.
I think this this conversation, having youinterviewed it makes it easier for me.
Well, it has been such a pleasure and I love.
(40:03):
I know I've got 2.
As a person who who has been and is treated byyou and, is growing in her consistency with the
routine that you recommend for my skin.
I I think 2 really important takeaways.
The the simple thing that everyone can do is toattend to how they are exfoliating their skin,
(40:25):
perhaps gently and regularly with theircleansing routine, but that everybody should be
going to bed.
With a clean face.
And that other thing that you said that reallyhas nothing to do with skin care and everything
to do with everything is if someone else can doit, I can.
So perhaps I'm shy to be on camera.
You and I have that in common.
(40:46):
But if other people can do it, and show up andbe themselves, so can we?
So we get to give ourselves like a, you know, afist pump over here because this has been so
fun Laura, thank you so much for doing thisinterview with me today.
Thank you, Monique.
It's been a pleasure and and A pleasure, achallenge, and a and a, I don't know, honor.
(41:13):
Alright.
So, Hopefully, individuals will be followingyou, and we'll be back for another episode
soon.
Thank you, ma'am.
Are you ready to unlock your full Markablysimple.
The podcast dedicated to helping you do justthat.
I'm Monique Fields, and I believe that with theright strategies, anyone can achieve remarkable
results.
Whether you're a seasoned leader or juststarting a business, this podcast is your guide
(00:22):
to achieving your goals with and efficiency.
Let's embark on this journey together and makesuccess Hi, everyone.
I am Monique Fields and excited to welcome youto another episode of our show.
I'd like to introduce you today to my specialguest, Laura.
(00:47):
Who has been an aesthetician for the past 25years.
20 years ago, she started working hard time, inher own, studio and helping people take care of
their skin.
She became a makeup artist 8 years ago andopened her own private office.
(01:12):
At that time so that she could transition intooffering her client's permanent makeup.
So today we get to talk to Laura about all ofthe beautiful work that she does and the
journey that she's been on with this.
Lara, welcome to remarkably simple.
Hi.
Thank you so much, Monica.
I'm I'm honored to be introduced that way.
(01:35):
I appreciate it.
Yes.
And you are so good at what you do.
So it's my pleasure to have you here on theshow.
I would love for you to just share for ouraudience.
To have some context about your background andhow it is that you got into the work of an
aesthetician.
(01:56):
I worked, the beginning of my co workingcareer, I worked, in retail, One of the last
jobs I had before I went to Skincare School wasworking for, clinic as a content manager for
former company called Perrisian, which I thinknow is Belk.
(02:22):
And I worked there from 4 or 5 years.
And, one day, someone said, you should be anaesthetician.
And I said, what?
What did you say?
What did you can you spell that?
So, basically, she opened up a light bulb in myin my head.
(02:45):
And and for me, it was a new word in English.
I knew exactly what aesthetician meant.
I just didn't know what it you know, how do youspell it in English.
And I started looking for schools and startedto, at the time without Google looking for the
right environment for myself.
(03:07):
I doubt myself many times thinking, oh, I'm tooold to go to school.
I'm I'm so scared.
But, many people encourage me to my family,especially, and, less than a year.
I graduated and start definitely in school,started to realize how how amazing I fit into
(03:33):
this industry and always have been.
Yeah.
It's funny.
I remember in our sort of prepped talk that youshared with me what that encounter was like on
the day that the lady told you, you reallyshouldn't be in here.
You need to go to school for, aestheticianwork.
And, I thought that it was such a beautifulstory because basically she sort of spite out a
(03:57):
special gift and a love that you had forpeople's skin.
Can you tell us just a little bit about whatyou remember that, that moment was like?
Yeah.
Yeah.
I was, it was, one late night.
I was, at the clinic counter, head gift putpurchase that day.
And one lady walked in and wanted to, by thefree gift, you know, buy something to get the
(04:24):
free gift.
And I was just showing her the skincare.
I was At at the time, whatever training I hadfor skincare, was not quite extensive, like, I
have, you know, after I went to school.
And I was just looking at her skin andanalyzing and recommending product from clinic,
(04:49):
not realizing how much I was touching her skinwith my bare hands.
And one of my coworkers from another counter,after the the night was over, we were closing
and cleaning up together to leave at home, she,told me, Laura, you should be an aesthetician.
I said, what?
(05:09):
She's like, yeah, an aesthetician.
I said, I don't wanna do hair.
She's like, an aesthetician, somebody who'sjust does skincare.
I said, oh, okay.
And, I said, what do you say there?
She said, well, you just touching that lady allover her skin.
And she's like, does not mind you touching herface.
I said, oh, okay.
(05:30):
I didn't realize I was touching her hands, herface with my hands.
And We are trained in, working for counters,like, clinic and Lancome and all those you
know, to touch people with cue thieves andpatterns and tools that we have, not with with
our bare hands, but I was like, spraying myhands with alcohol.
(05:51):
And I was just, like, doing her little minifacial with my sisters as a at the counter, and
I wasn't trained to do that.
I was just, like, so excited to show her, youknow, my product that I was, like, doing her
and she wasn't pulling away or anything likethat.
And due to that fact, Minita, I guess she waslooking at me many times, not just the first
(06:13):
time.
She come in that.
And I just kinda like a light bulb of, openingmy head, and it's like, where where can I find
the school I got?
And went and researched different places back25 years ago.
There was no Google.
So just kinda, like, took me months to to findseveral other schools, try to figure out my
(06:34):
schedule between my family quitting my my joband trying to figure out how fast I can finish
the school.
So I don't take a lot of time off from notbeing employed.
And the minute I started school after a coupleof months after the theory was done, I started
working on on, on clients, on models,basically, because they were not really paying
(07:01):
clients.
I I I just put so much time in it to finish theschool as fast as I can because I love this so
much, and I wanted to be employees so fast.
And, you know, that's how I started.
I really I doubted myself, but then I alsosurprised myself so many times that how fast I
(07:22):
got a job and, a really good job.
My first job was working at.
Which I thought, wow, I was so excited.
I think I overwhelmed the the spa manager withwith how excited how excited I was to start my
new career.
So
(07:42):
Yeah.
And you've done it for 25 years.
And, you know, I think something that'sinteresting to me.
And the reason I ask you to share that storywas because if I were to ask you, you know,
what's next or are you planning to stop?
I'm pretty sure you would tell me that youdon't have any intent to do that.
(08:04):
And maybe it has something to do the fact thatyou just are feeling at home, so to speak,
really doing something that you genuinelyloved.
And I love that your coworker sort of saw thatin you and said, Hey, you could be here at the
counter selling makeup, or you could be doingthis thing that seems to just be pouring out of
you.
And I guess as they say, the rest is historybecause you've just expanded and grown in your
(08:31):
business and It seems constantly looking forways to help people take better care of their
skin.
I've always thought about, you know, you know,wanted to thank her, but It's been so long ago
before Facebook, before any social media.
I don't know where I can find her to tell her,hey.
Can I give you a prepaid show?
(08:51):
You made me an aesthetician.
Yeah.
Maybe she'll maybe she'll see this episode.
I think that's really, really sweet.
But such a really good example because I justlove the the energy that you pour into helping
people with their skin and taking very specialcare of each client.
(09:12):
It kinda makes me think about You know, arethere particular challenges that, you get to
see a lot of faces and spend very up close andpersonal time with faces and people's skin, not
just the face.
I think, what would you say are some of thechallenges that you see people having with
their skin, and how do you help them with thosethings?
(09:35):
People have a lot of challenges, but they don'trealize they have them until they come see And
I try to easy out, you know, not I'm notjudgmental or anything, but, They just don't
know where to start and what to use.
And they always try things that other friendsand family tried and things think that they, is
(09:59):
gonna work for them.
A lot of people buy or get product or getservices that friends or or family members had
good experience with it.
And they think, oh, this is, I wanna try that.
Just like, you know, somebody had a goodmassage.
Oh, I wanna try that person.
(10:20):
It's different.
You know?
And so for a little bit, the first time theysee me feels a little bit more like an
interview, and I always tell them, please don'tfeel like but I have to find out so much I, you
know, about what your expectation of yourlifestyle, because I don't wanna overwhelm
somebody with a very advanced treatment that ifshe's not ready for it.
(10:42):
So we start very plain.
Like, let's do just a basic treatment.
Let's find out how sensitive skin is and And inthat treatment in within that hour, I find out,
you know, about what is her lifestyle, how muchtime the you.
Oh, I don't wanna do any of this.
I just wanna do one.
I just wanna wash my face.
(11:03):
So a lot of people think it takes such a longtime to to do skincare.
And it's not it's it's it's a little bit missyou know, like, once they learn about how I do
this and how easy it is to take care of theskin, they easy and, you know, and and ask for
(11:26):
other other things or ask me my opinion.
It depends.
I basically more than everybody's personalitybecause I don't wanna overwhelm anybody.
With my knowledge or thinking that I wannaupsell them.
But I have the ability to do that.
I just don't push stuff on clients like that.
(11:49):
I'm Whatever they ask me and whatever they're,you know, ready to to open up to that.
I I just formulate or reformulate myself foreach individual just to figure out what, you
know, what's the best for them.
And then we'll go from there.
I and I give them option.
You know, I can do so much more.
(12:10):
You just but not the first time.
The first time I I literally just listen mostlyand figure out what is the the best treatment,
the best product, the best knowledge I can givethem.
And I repeat myself a lot.
(12:30):
Because I have the experience people notlistening or because not knowing the terms in
the industry, just like to go to a doctor anddoctor talk study of this, this, and that, and
you're like, oh, I don't remember anything,but, like, one thing he said, it's the same
because they've never been exposed to They canget their eyebrows done in so many different
ways, not just permanent makeup, waxing,hinting, Hannah.
(12:53):
There's so many treatments that people don'tknow that exist.
So maybe just a basic eyebrow wax for somebodyand for somebody else, maybe, like, all the way
for me to make up.
It depends.
So but I never push anybody.
Oh, you have to get permanent makeup or youhave to, I will say start easy, start with
basic, because you don't wanna regret somethingthat you do that you haven't thought about long
(13:20):
enough.
You know, there is a good treatment for you.
So Mostly, I do a lot of talk and a lot ofeducation and make sure.
That that's something that don't jump into itimmediately.
Yeah.
So It's time to understand a little bit.
So
(13:41):
Yeah.
I was gonna say, perhaps sometimes youencounter people.
They don't know what their skin needs.
They just you know, like you said, they knowtheir lifestyle and what they want to do or
perhaps the challenges.
I guess we come to you so many different ways.
Some of us have, like you referenced, we'veseen that someone else had a particular
treatment and got a particular result, and wewant to experience the same thing I imagine.
(14:06):
People come in and they say, oh my gosh.
I want, you know, these beautiful eyebrows and,maybe the work you're doing is questioning the
client to, you know, understand about them tohelp them achieve what it is that they're
really looking for as opposed
to Exactly.
And everybody's skin.
That might not work.
Everybody's skin is different.
(14:26):
Everybody's skin will have different results.
Depends on the canvas.
Depends on the skin type.
Depends on the lifestyle.
There's so many things that will in will countinto how the, you know, your results.
So And I like that you do education that youare not just doing the treatment, but that you
(14:48):
are sharing with your client's information.
And as you said, your patient re repeating theinformation because you understand they don't
have the ground or the training to maybe hangover all of the vocabulary.
Do you have the experience, excuse me, thatwhen you are looking for that based on the, you
(15:12):
know, advice that you give and
A 100%?
Yes.
Yes.
And I encourage people a 100% they get theresults.
They just have to be patient.
Their skin didn't get to this point in a snapof the finger, and it's not gonna get better in
a snap of the fingers either.
So it's not magic.
(15:33):
Just like going to the gym, you're gonna getresults with persistency.
Skincare is the same or anything with you.
You do it every day.
You get faster and error.
You know, a lot of the times I tell my clients,what I do in here is 40%, 60% is what you do
(15:54):
every day.
Even if it's one step to two steps or 20 steps,it's what you do every day.
That makes a difference, and we'll give youimprovements.
Yeah.
I love this, this care and attention that yougive to each person helping to develop.
(16:15):
And I I I know other people who are served byyou and we don't all have the same treatment
plan.
We don't all have the same, you know, dailypractice.
And I think that this is for me, it's somethingthat I value when I am a person's client that
they are not just putting a rubber stamp on me.
Right?
Like, this is what I give to everybody.
He needs the same thing.
But instead, you have this, this gift, and youtalked to me a little bit about it before that
(16:41):
you just have so much knowledge and so much insite about what what creates this canvas of our
skin.
And could you tell us just a little bit of someof the things that really cause our skin to be
displayed the way that they are.
It sounds like you're the face whisperer thatyou can, read what's going on with people's
bodies by you know, some of the things thatare, you know, happening on the outside.
(17:04):
So I would love it if you just share a littlebit of the insight that,
you know, you learn from space.
There is so much to talk about.
A little bit.
It it is all science.
It is all common sense.
It's Gins.
It's, sun, you know, how much sun exposure youhave how much water you drink, of course, diet
(17:28):
too.
I wouldn't say if you have a bad diet, you havebad skin, but for people who are, more prone to
have, breakouts and acne, they will they theywill definitely see a huge difference if
they're more mindful with their diet.
With with what they eat so they don't breakout.
(17:49):
There's so many, many ways sensitivity.
A lot of people think they've been alwaysthey've been sensitive all their life, and they
can't put anything on their skin becausethey're sensitive.
Basically, their skin barrier is just likeyours, the stomach, your guts, you know, it's
not healthy.
(18:10):
If the skin barrier is not healthy, then yourskin will be very sensitive improving the skin
barrier.
It's gonna help your skin, be less sensitive.
So there's so many And it and tell you thetruth sometimes, rare rarely.
I have clients who come, and I've never hadthat challenge, but I'm gonna figure it out.
(18:34):
And keeping in contact and keeping and beingtruthful of what I do and what they use and
how, you know, they treat their skin.
We we figure it out, or always.
What is that?
The particular skin type needs to to improve.
It it happens rarely, but people take differentmedication.
(18:57):
Definitely medication has a huge impact on theskin too.
And when I say that, like, aggressivemedication, like, you know, cancer patients and
stuff that will will really affect the skin.
Yeah.
I, when you call when you refer to the skin asthe canvas, right?
(19:18):
Like, I think the other thing that, wasintriguing to me was you know, just information
you share about how what's happening on yourskin can be an indication or maybe like a
warning sign of what's going on inside of yourbody.
And that quite a lot of the treatment forthose, concerns that you may see, you know, on
(19:38):
your skin really is remedied from the insideout.
Can you relate a specific example of, like, thecharacteristic that you see in a skin and, in
someone's in and what it has, typically been anindication of in some of your clients?
Dehydration, for example, it's huge impact, youknow, impact on the skin.
(20:02):
Often people think their skin is dry.
Dry.
I mean, dry skin means that you don't haveenough oil in the skin.
The hydration, it's that you don't have enoughwater in the skin.
And often people with oily that has plenty ofoil in the skin, meaning that their oil glands
(20:24):
are active.
They have blackheads.
They have breakouts.
They are very they feel very dry.
They think they have dry skin.
Therefore, they buy product to hydrate that'soil based, and it doesn't benefit the skin.
Rather than byproduct that is water based, butbefore doing all that, to exfoliate.
(20:47):
So to remove that desk skin and then hydratefrom in, you know, from inside out, like
drinking enough water, avoid some of theproducts and foods that dehydrates and people
drink so much coffee, for example, or they areexcessively going into the sauna or runners,
they they, you know, they run and they get sodehydrated without drinking enough water.
(21:12):
So some of those are misconceptions that theythink so that's like a easy fix, but but
because they don't have knowledge or becausethey don't think they think they're dry instead
of dehydrating, they they mistreated the skin.
And oftentimes, politicians don't know how tosegregate those 2 things or or trigger.
(21:37):
I've worked with a lot of people who don'tunderstand the difference between dehydration
and dryness.
And I
think that's such a such a interestingdistinction.
I love that you take such detail and, you know,interest as you said in understanding the
(21:58):
science.
Even when you recommend makeup that individualsuse on their skin, you're considering the way
the skin works and what's best for the skin andscience.
At least in discussions that I can recallhaving with you.
You gave me a great earful about, you know,what I needed to do to achieve you know, the
best look, after I have this canvas that hasbeen treated.
(22:24):
Yeah.
So What would you say are some of thechallenges that you experience in the industry
of skin care.
Are there any, conflicts or, you know,competition that you are, you know, willing to
share that maybe you are working with andthrough as you are seeing clients who are
(22:47):
looking for, aesthetician to to do facial in aa context like yours.
What do you what do you see with
I I don't compete with anybody.
Nobody has those those hands.
I'm not I'm not scared of competition.
And I don't I and I don't I'm not I I'm I Idon't worry about that.
(23:11):
I do not wanna so I I wouldn't say it's achallenge for me, but I I I see the problem.
People look at a lot of fake posts, a lot offilters, a lot of, a lot of what would you say?
(23:34):
Not pre not necessarily prerecorded, but
edited and and Edit.
A lot of edited, filters, fake fillers.
So a realistic a realistic post.
I I I'm not challenged by because everythingeverything I post, it's all without I never use
(23:59):
filters, not even on myself.
A lot of the today, I wear makeup, But a lot ofthe times, and you know that you come in my
office, I don't wear makeup because I wantpeople to see my skin.
Without products, with only with skincarewithout makeup.
And if if I wear makeup, I It's very sheer, soyou can see my skin.
(24:25):
I don't feel like covering my my skin withmakeup.
I want my my clients to say, look.
And if everything I show you and everything I Iuse in my studio, I've tried at least once on
my skin, and I at least use half of all theproduct I I sell or use on my clients so they
(24:46):
can see that I am not selling or or usingproduct that I have not tried on me.
So for me, that's a big I cannot sell somethingthat I don't believe in it.
So I have to try it on myself so I know exactlyhow it my experience.
One of the reasons I I did not need my,eyebrows to be tattooed, but I tattooed my
(25:12):
eyebrows during my 1st class because I wannaexperience a healing, results and the process.
So I can plain my clients, the process ofhealing, from the knowledge of experiencing
back healing, not just from reading or knowingwhat to expect.
(25:35):
I when when they are having because I wanted toknow if they have challenges or they have
problems with the healing.
What is, you know, what exactly the steps of myskin going through that would be.
And where do I, you know, what to to let themknow what they are doing wrong?
(25:56):
Or or to, develop a post treatment Mhmm.
For the eyebrows, so they have better healingresults.
So
I love, several things about what you justsaid.
The number one thing that you that stood out meis that you don't worry about comp competition
(26:18):
and then you held up your hands.
Those same hands that your colleague many yearsago said, oh my gosh.
It looks like this a gift for you that you andand I don't disagree with you that the,
specialized and individualized attention thatyou're giving to each client is what
distinguishes the service that you provide fromother people.
I think this other bold statement that you makeis that you intentionally care for your in in a
(26:42):
way that lets you just share your face.
You have many posts that you put out on socialmedia regular where you are just showing people
your routine at home and what your skin lookslike before you leave for work in the morning.
And I think that that is such a beautifulexample because you are helping people kind of
(27:03):
see what it looks like to achieve the qualityof skin that they are happy with before they
put anything on it.
And it's it's absolutely true that when youvisit Lara in her studio, she is not caked up
with you know, thick layers of makeup, butyou're just getting to see like we are today,
(27:23):
kind of the result of the the skin treatmentand the habits.
You said earlier that you tell your clientsthat 40% of the result that they see at their
skin is the treatment that you're going toprovide and the other 60% is what they do at
home.
And I think that's just, really important.
You know, this show is about how remarkablysimple it is to achieve personal, professional,
(27:48):
and financial success.
And I think that our the care of our skin andour health and well-being falls in the personal
category.
And, you know, maybe having beautiful skin, thehealthiest skin possible for for each person,
perhaps it's not easy.
Right?
Like, maybe you do need some, special productsor treatments or one individual might need more
(28:09):
water and another one might need more oil likeyou were discussing.
But I think that, what you do is help theclient to simplify that.
You partner with each person.
To, as you already described, figure out what'sgonna be best for them as an individual so that
they know what that routine should look like.
Yeah.
(28:30):
It's it's not easy, but it's not hard either.
You know?
Right.
It's just it's just learning a routine.
And I've I always encourage my clients to reachout if there is any observation they have
before they come back so we can make a note andrevisit Maybe we need to change one step or
(28:56):
several steps in in the routine that becauseskin changes.
Also, when you when you travel, the changes ormono changes happen as we approach different
lifetime, you know, steps in our aging So thenroutine will change too with skin care.
(29:19):
So there are many, many factors.
So all of that I encourage my I I'm they cantext me and call me anytime.
I'll reach back.
As soon as I can, to answer their questions, Idon't I don't mind that.
I feel like if I know what they go through, Ican I can do a better treatment next time, or I
(29:42):
can give them better products or can take awaya product knows?
It depends on everybody's case.
So, this makes me curious about whetherthey're, you know, you you work with a lot of
people and over the years, 25 years, I'm sureyou've seen all sorts of, you know, conditions
(30:04):
and concerns that people would present whenthey come to have treatment.
What would you say is the 1, perhaps simple or,basic thing that everybody would benefit from
as it relates to the care and health of theirskin.
Is there one thing that you think everyonecould or should do, which would help the
(30:26):
quality and, presentation of their skin beimproved.
Expiration.
It's definitely.
And when I say exfoliation, it can be justsimple using a the right cleanser.
Or one step, least a cleanser every night thatcould wash, remove the skin, and maybe gentle
(30:51):
exfoliate.
It could be all done in one step by using,like, a glycolic or a city called an alpha
hydroxy cleanser.
If if the skin type, it's norm normalcombination, oily.
If it's dry, I wouldn't use, that, but italmost reaches out to everybody except dry
(31:11):
skin, dry and mature skin.
The people clients, first time clients, orclients that I have not had a facial or an
aesthetician, evaluate their skin.
Often, don't use a cleanser.
(31:31):
Use wipe uses wipes or uses a soap because ofdermatologists, they want to use, dove soap,
and that's not enough.
Cleansing or removing makeup, but it just makessuch a difference to have the right cleanser.
It's it's not that complicated.
(31:51):
It's just using the right skin cleanser.
It could make a big difference.
And then I have clients who they go todermatologists.
They have, 5 products, and they don't use acleanser, or they wash their face with soap.
All they have to do is wash or, you know, usethe right cleanser for all the other products
(32:12):
to work or people who don't use an and theystart using a cleanser.
I said, oh, my extension
regular exfoliation.
Built into the cleansing step.
The dead skin one blocks the pores frombreathing from showing healthy skin, also clogs
(32:33):
the pores.
So it's it's such a big
a simple way to improve.
Yeah.
Yeah.
It's such a big easy way to improve.
Exactly.
It's just cleansing.
I love that.
Go to bed with clean skin.
Go to bed with clean skin.
Simple.
So so simple.
(32:54):
Do you have a favorite memory of, you know,perhaps a transition that one of your clients
has experienced?
When perhaps they started out and after,working with you, having your partnership to
identify what's gonna be the best routine fortheir skin.
Does somebody or something come to mind about,you know, a transition from perhaps challenge
(33:19):
and worry with their skin to
I have many, but I have many.
And And I'm gonna make a correlation why mybusiness is called eyebrows because people come
back to me and say, oh, my skin is wow or myeyebrows are wow.
Uh-huh.
(33:41):
So my between me and my husband, but mostly myhusband, because of the stories I would tell
him, you know, going sometime.
And I don't share everything, you know, tellingmy telling him, oh, my client said this, and my
client takes me this.
When I thought about opening my business andhaving a wet side, he came up with the IBR
(34:06):
Wows, because I've always tell him stories.
People say, Laura, my skin is wild.
My eyebrows are wild.
So one my many I have many stories, but onestory that I have is my dent my actual event,
the dentist I go to many, many years, At thetime when I met her, one of my other clients
(34:30):
sent it to me.
She was not my dentist.
She was young.
Coming out of school in her late 20 well, earlythirties, maybe, had a lot of bad knee and
said, my my manager, my, my front desk managersent me to you, and she said, Jennifer, you
cannot see clients with with acting with thison your place because her her, a staff manager
(34:58):
was one of my clients from.
And so she started coming to me, and she hadterrible acne, cystic acne.
And I used to give her facial and feel so badthat I would have to do extractions and
basically hurt her in order to make her skinlook better and feel better.
(35:19):
And as I was working on her, I would say,Jennifer, I swear one day.
I'm going to give you a relaxing facial oneday.
Okay.
I don't know when.
Because it's hard to tell when is this going toget better, but I will.
And it's been 15 years.
And her skin has been better many, many years,but I just remember maybe a year ago.
(35:44):
While I was she was quiet, and I was massagingher during a facial.
I said, oh my god.
I said, I'm finally giving you, and I'm arelaxing facial.
Because, you know, many, many times, she sentme a lot of her, a lot of her patients to where
(36:04):
she was telling her own clients.
You know?
I used to have this kind of skin, and Laurahelped me with the skin.
Don't ask me how.
I'm not gonna tell you how, but you need to gosee her.
So, basically, it kinda like it's it's the coreof my my business.
You know?
I I like to wow people, but I'm not.
(36:26):
But it's it's not gonna be immediately, butit's come it's always coming.
Yeah.
And and it comes within.
Just it's it's just so easy.
It's just I make people feel amazing andimproving their skin to look better.
It makes them feel wow.
(36:46):
I I would disagree with you that it doesn'thappen immediately.
I think perhaps the visible part doesn't happenimmediately.
Having, experience what like to have a servicein your salon.
I think that there are definitely immediatewows in the way that a a customer feels when
they are treated and attended to.
By you.
And I think that that is obviously evident inhow enthusiastically people share, you know,
(37:11):
what you've help them to unlock the potentialthat they have for the beauty and the health of
their skin.
For people who've been intrigued today by theknowledge that you have and, the care and
dedication that you give to serving skin, wherewould they find you?
They wanted to know more or perhaps learn aboutways that you help?
(37:35):
I have a website, www ibrwows.com.
And my main social media is instagram.
And my Instagram is idotbrwows_skincare.
And I have a lot My my website is linked tothat.
(37:57):
My booking website is linked to that.
I was and also Facebook.
But my main main social media share post wouldbe the Instagram.
And there's so many beautiful pictures andvideos and demonstrations there.
(38:19):
I struggle with that many years because I'm Imean, I've seen, but I'm very shy I'm part of
the camera, so it took me a long time to postthings about me, with me, Well, I I told
myself.
I keep telling myself, and I learned that frommy daughter.
(38:39):
If such and such do it, I gotta do it.
I Why shouldn't I be doing it?
I can do this.
I challenge myself with it.
And finally, On and off, I I get in front.
I haven't done lives, yet, but that's somethingthat well, maybe I have, but Sophie was with
(38:59):
me.
So we did during the pandemic, we did a coupleof lies, but it was because she was right next
to me, you know.
She so I answered some peep did, like, a homeskincare regimen in in my kitchen during the
pandemic with my daughter.
On the lie.
I had maybe a couple of lies.
(39:20):
But that's a that's a that's you asked meearlier.
What's the challenge?
That's a challenge for me being, like, in frontof the camera.
That's, And and maybe the reason I am with youtoday live is because you make me feel very
comfortable.
(39:41):
It makes it makes the conversation very easy.
I think I am not able to be life on camera infront for any type of occasion.
I think this this conversation, having youinterviewed it makes it easier for me.
Well, it has been such a pleasure and I love.
(40:03):
I know I've got 2.
As a person who who has been and is treated byyou and, is growing in her consistency with the
routine that you recommend for my skin.
I I think 2 really important takeaways.
The the simple thing that everyone can do is toattend to how they are exfoliating their skin,
(40:25):
perhaps gently and regularly with theircleansing routine, but that everybody should be
going to bed.
With a clean face.
And that other thing that you said that reallyhas nothing to do with skin care and everything
to do with everything is if someone else can doit, I can.
So perhaps I'm shy to be on camera.
You and I have that in common.
(40:46):
But if other people can do it, and show up andbe themselves, so can we?
So we get to give ourselves like a, you know, afist pump over here because this has been so
fun Laura, thank you so much for doing thisinterview with me today.
Thank you, Monique.
It's been a pleasure and and A pleasure, achallenge, and a and a, I don't know, honor.
(41:13):
Alright.
So, Hopefully, individuals will be followingyou, and we'll be back for another episode
soon.
Thank you, ma'am.
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