Resilient Supply Chain — How Leaders Keep Business Moving
Resilient Supply Chain is for supply chain, operations, procurement and technology leaders who need practical ways to manage disruption, reduce risk and keep business moving. Each Monday, technology and sustainability analyst, keynote speaker and former SAP Global VP Tom Raftery speaks with the executives, operators, founders and innovators redesigning how goods, information and decisions move through global supply chains. These are candid conversations about what works in practice—not polished PR narratives or vague predictions. Guests explain how they are responding to supplier failures, geopolitical shocks, volatile costs, capacity constraints, changing regulations and rising pressure to improve both performance and sustainability. The podcast examines: Faster planning and decision-making under uncertainty Supplier risk, sourcing strategy and business continuity AI, automation, visibility and operational intelligence Warehousing, logistics and fulfilment performance Scope 3 emissions, circularity and responsible sourcing The systems, incentives and organisational changes needed to turn data into action The central question is simple: what helps a supply chain withstand disruption, adapt quickly and continue serving the business? New episodes are published every Monday at 7am CET. Resilient Supply Chain+ subscribers also receive bonus analysis, highlights and briefings on emerging industry trends. Follow Resilient Supply Chain for practical lessons from the people solving real operational problems—and building supply chains that perform when conditions do not go to plan.
Episodes
A missed outbound load can begin long before anyone reaches the loading dock. A pallet in the wrong location or a trailer blocked behind others can drain labour, slow throughput and threaten delivery commitments.
I’m joined by Phil Newsome, COO of Lazer Logistics, and Todd Boone, VP North America at Dexory. They bring complementary perspectives from yard operations and warehouse inventory, where incomplete inf...
A supply-chain decision can be perfectly correct, and still be useless if it arrives too late. Better forecasts matter, but the harder problem is turning uncertain, fragmented information into action while that information still has value.
My guest is Benji Price, Co-founder and Chief Product Officer at Wild Ducks, who has worked with supply-chain planning teams globally. We look at what happens when planners are ex...
AI can make supply-chain decisions faster. It can also scale the data problems people have been quietly correcting for years. Once machines start acting rather than merely reporting, inconsistent definitions, missing context and weak governance become operational problems.
I speak with Sagar Paul, Chief Revenue and Growth Officer at The Modern Data Company, who brings nearly three decades across operations, enterpri...
A production line can go down because two people are passing an Excel file back and forth with no audit trail. That is the uncomfortable reality behind this episode: some of the biggest supply-chain risks sit inside ordinary workarounds that nobody questions because, until they fail, they appear to work.
My guest is Patrick Van Hull, now an Agentic Operations Consultant at Salesforce and, when we recorded this conve...
A 98% response rate sounds excellent—until the missing 2% includes police and ambulance calls. That is the problem with judging automation by averages when the exceptions carry the greatest operational risk.
My guest is Josh Gould, CEO of The Big Word, whose teams operate at the intersection of AI, human judgement and mission-critical language services. His experience exposes a wider business issue: automation...
Cutting labour when demand dips can look like smart cost control. But if workers respond by finding more reliable work elsewhere, today’s saving can become tomorrow’s churn, hiring cost and capacity problem.
My guest is James Terry of Indeed Flex, who has spent more than 15 years in staffing and workforce management. We look at what happens when labour planning is treated as an HR exercise rather than an...
More supply-chain data does not automatically produce better decisions. Digital systems can expose risk, but they can also reproduce the same governance failures, blind spots and weak assumptions already embedded in the operation.
My guests today are Lara Schilling, Assistant Professor of Supply Chain Management at the Technical University of Denmark, and Professor Stefan Seuring, a long-time researcher in sustainab...
AI can cut routine supply chain work and reduce payroll costs. But eliminating entry-level roles could leave your business short of experienced leaders when the next disruption demands judgement.
I’m joined by Friddy Hoegener, owner of Scope Recruiting and a former supply chain professional. His experience in procurement and recruitment exposes a gap between filling today’s vacancies and developing the p...
Warehouse automation can increase throughput while quietly creating a new failure point: maintenance that has not kept pace. When critical assets fail, the consequence is not an engineering inconvenience. It is downtime, lost service and interrupted revenue.
My guest is Asim Akram, CEO of MultiSensor AI. We look at what happens when conveyors, motors, chillers and electrical systems become more digitised whi...
If you’re buying 120% of the food required to serve 100% of your customers, you don’t have a waste problem. You have a forecasting, procurement and margin problem.
My guest is Olaf van der Veen, co-founder of Orbisk, working with commercial kitchens to track where food is being lost. His point is blunt: much of that loss happens before anything reaches a plate, through overproduction, overstocking and we...
Heavy equipment electrification has a hidden problem: the machinery itself can waste most of the energy you put into it. That means bigger batteries, higher capital costs and a weaker business case before the machine has even started work.
My guest is Hiten Sonpal, CEO of Rise Robotics, who is working on replacing conventional hydraulics with belt-driven actuation. We get into why hydraulic systems can be roughly 25...
Supply chains have more operational data than ever, yet warehouses still miss carrier cut-offs, misallocate labour and react too slowly when conditions change. The problem is often not seeing what is happening. It is turning that signal into the right action quickly enough to protect cost and service.
I’m joined by Scott DeGroot, Executive Director of the Global Supply Chain Institute at the University of Tenn...
AI models are getting smarter at an astonishing pace. But if they can't reliably sense what's happening across your supply chain, they'll still make poor decisions. The real bottleneck may not be intelligence at all, it may be the quality of the physical data feeding it.
I'm joined by Doron Hazan, who leads AI at Wiliot, to explore why the next step in AI for supply chain isn't another model or agent, but a stronger...
Carbon data is moving out of annual reports and into the transaction itself. If your product-level information is incomplete, market access, customer trust and supply-chain decisions can all suffer.
My guest is Stephen Jamieson, Chief Marketing Officer for SAP Sustainability. We examine why Scope 3 emissions, digital product passports and product carbon footprints are becoming operational requirements, not side proj...
Supply-chain mapping can now take five seconds. The harder problem is deciding which supplier risks matter, who owns the response, and whether procurement can act before the data creates paralysis.
I’m joined by Justin Dillon, founder and CEO of FRDM, whose work focuses on human-rights, geopolitical and sustainability risk beyond tier one. As import restrictions, tariffs and customer requirements reach deeper ...
An autonomous truck does not create an autonomous yard. Without aligned decisions, reliable data and clear ownership, smart assets become expensive distractions.
I’m joined by Matt Yearling, CEO of YMX Logistics; Chad Fox, Manager and Delivery Lead at Miebach Consulting; and Kurt Neutgens, CEO and co-founder of Orange EV. Together, we examine why supply chain resilience still breaks down in the yard — a ...
What if your ERP only sees the supplier decision after the real battle is already over?
In this episode of the Resilient Supply Chain Podcast, I’m joined by Spencer Penn, CEO and co-founder of LightSource, a direct procurement AI platform. Spencer brings a practical view from high-pressure hardware and autonomous systems environments, and we look at why procurement, data, visibility, and supplier risk now sit ...
How many fulfilment failures start as “just this once” exceptions?
In this episode of the Resilient Supply Chain Podcast, I’m joined by Leo Rodriguez, VP at River Plate Inc., a Southern California 3PL working across e-commerce, retail, warehousing, distribution, freight logistics, kitting, and assembly. We look at fulfilment through the lens of supply chain resilience, risk, data, visibility, and t...
How much do we really know about the minerals powering the energy transition?
In this episode of the Resilient Supply Chain Podcast, I’m joined by Johan Oosthuizen, a responsible sourcing specialist based in South Africa, working across mining, operations, supply chain governance, and regulatory due diligence. His perspective matters because he works in the uncomfortable gap between boardroom expectations and ...
What if supply chain resilience is already too slow for the world we’re now operating in?
In this episode of the Resilient Supply Chain Podcast, I’m joined by Abe Eshkenazi, CEO of ASCM, the Association for Supply Chain Management. Abe has watched supply chain move from a quiet back-office function to a boardroom priority, and this conversation gets into why that shift matters now, as export controls, ta...
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