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July 21, 2025 39 mins

One of the biggest mistakes restaurant owners make is assuming that hiring an "experienced" manager will magically fix their problems.

Without a solid restaurant manager training system, clear expectations, and accountability, even experienced managers fail.

In this episode of the Restaurant Growth Accelerator Podcast, Andrew Scott and Nathan Voulgaris break down the real reasons why so many restaurant managers underperform - and more importantly, how you as a restaurant owner, can fix it.

You'll learn how a lack of structured management training, poor hiring practices, and missing systems lead to costly mistakes.

Discover how to implement proven restaurant management systems that help you build strong leadership, increase restaurant profitability, and create a scalable business that doesn’t require you to micromanage every decision.

Key Takeaways You’ll Learn:

Why most restaurant leadership fails from day one

How to hire managers who will actually do the job

How to create a restaurant management training program that works

Why you must set clear accountability standards

The critical difference between coaching and hand-holding your team

The ripped bonus check story that completely reshaped leadership philosophy

Why restaurant manager initiative can’t be trained…  but must be identified

Key Moments:

00:02:40 Three root causes of poor management
00:05:00 Why common sense no longer exists
00:07:00 Setting clear expectations
00:15:20 Hiring the right management personality
00:19:40 Can do versus will do 
00:24:20 Coaching through management roadblocks
00:30:00 The ripped bonus check lesson
00:33:20 Why initiative cannot be trained
00:35:40 The broken debit machine initiative story

If you’re ready to stop doing your managers' jobs for them, this episode gives you the exact systems, coaching frameworks, and hiring strategies you need to finally build a self-sufficient management team - while you focus on growing your restaurant business.

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Thinking of opening another restaurant? Avoid costly mistakes with my free guide:
👉https://hs.ownershifttraining.com/optin-mupb

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✅About Us✅

The Restaurant Growth Accelerator Podcast is hosted by Andrew Scott - founder of OwnerShift Training.

Andrew Scott successfully scaled his restaurant business to 4 locations while working a handful of hours each week. He’s since helped over 1,000 restaurant owners increase their sales, profits, and free time - and he’d love to help you too.

✅For Restaurant Owners✅

Interested in growing your restaurant business while working less? Book your free assessment call:
👉 Restaurant Assessment Call

✅Connect With Us✅


https://www.facebook.com/groups/multiunitempirebuilders/
https://www.instagram.com/andrewrichardscott
https://ownershifttraining.com/

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