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April 15, 2024 35 mins
Dive into the heart of restaurant success with 'Snow White and the Seven Often Overlooked Areas,' a podcast series crafted by Javier Cadena and Norwood Pryor. In our first episode, join us for a 35-minute journey into the value of staff training, a crucial component often missed by many in the industry often miss. With a blend of expert insights and engaging dialogue, our two hosts delve into how proper staff training enhances profitability and guest satisfaction while fostering empowerment and growth. Our discussion covers the direct impact of training on profitability, the significance of making this investment worthwhile, promoting employee growth, and empowering staff to make decisive calls that benefit both the customer and the business. Tune in to embark on a journey of discovery and improvement, starting with the foundational element of staff training.
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