Restauranttopia: A Show Local Independent Restaurants

Restauranttopia: A Show Local Independent Restaurants

We love locally owned independent restaurants. These businesses build strong communities by linking neighbors in a web of economic and social relationships. The more the independent restaurants are thriving, the healthier the community will be! We want to help restaurant owners and operators hone their competitive edge through effective marketing and business practices. Restauranttopia focuses on all things related to restaurant management and operations from hosts David Ross, Brian Seitz, and chef Anthony Hamilton. We feature interviews and restaurant success stories, along with insights on cost control, marketing, management and personnel issues. Tune in for marketing ideas and tactics from restaurant business experts, gathered from lessons from restaurants around the US.... Show More

Episodes

February 20, 2021 19 min

In the Trenches: Listener question Angela from Ingonish is a Canadian rural community in northeastern Victoria County, Nova Scotia  

This is my understanding of the two questions.

How to know when to delegate?

How to stay motivated?

 

https://restauranttopia.com/episode-47-in-the-trenches-with-a-listener-question/

Share
Mark as Played

Episode 46 How To Audit Your Digital Assets

 

A key requirement to managing your Digital Assets is to have a comprehensive list of all your assets, where they are located and who has access. Unlike your physical assets, it is not that easy to find your online account information. Without the proper authorization, it can take weeks to get a provider to give the legal owner access if that person did not set up the account.

A great in...

Share
Mark as Played

Everyone who has worked in the Restaurant industry knows the common goals.  Sometimes they seem very attainable and sometimes they feel like pipe dreams.

Sales Goals: Top line Revenue, Catering, Delivery, Events, etc.

Cost Goals: Food Cost, Labor Cost, Fixed Expenses

Profit Goals: Net Profit % and $

Menu Goals: Size, Quality, Pricing & Profitability

Many Others…

 

https://restauranttopia.com/?p=603

Share
Mark as Played

Episode 44 The Anatomy Of A Social Media Post with Bonus Interview of Dominic Lofreso️

 

Share
Mark as Played
January 23, 2021 29 min
  • Exemplified EMPATHY
  • The worlds are joined at the ticket machine on the expo station
  • Training
  • Mandated behavior
  • Communal meals; daily activities
  • Team building (Cheesy, I know)
  • It’s a culture thing and the leaders are the examples
  • The divide is fundamentally created or bridged at the top of any organization!
  • https://restauranttopia.com/episode-43-the-great-divide-foh-vs-boh/
    Episode 43: The Great Divide: FOH vs. BOH

    Share
    Mark as Played
    How to Show Your Customers Appreciation.

     

     

  • Loyalty program
  •   If you don’t have a loyalty program, Start a Loyalty Program NOW!!!!

     

  • Say “Thank You”
  •  

    Pro Tip: Create a Thank You Video

    Create a Thank You Video

     

    A simple video from your phone will be perfect! This video doesn’t have to be high-tech to make If you have the knowledge and the time to edit in your store’s graphic, even better! Text or email the thank you video to new ...

    Share
    Mark as Played

    Show Notes https://restauranttopia.com/episode-41-how-to-handle-customer-complaints/

     

    How to Handle Customer Complaints

    Being in the hospitality industry our hopes are that every day we delight guests and never have a complaint.  However, we cannot make everyone happy and we also will have times that our staff our even ourselves will not live up to the expectations of the customer 100% of the time.  This episode focuses on the to...

    Share
    Mark as Played

    Episode 40: Restauranttopia BEST of 2020

    We want to thank all of our listeners for their support in 2020. 

    We had a great time doing the podcast last year and we put together a montage of some of our favorite clips. 

    This year we have a ton of great episodes planned and even more interviews with industry professionals.

    Dave Anthony and Brian will continue our mission to help local independent restaurants succeed through sharing ide...

    Share
    Mark as Played
    December 27, 2020 35 min

    https://youtu.be/1f7U27h9nkE

    Notes:  https://restauranttopia.com/episode-39-step-by-step-lists-on-lists/

     

    Missing an appointment, overlooking a prep item or even forgetting about an important request off may seem like small things but can have a major impact on your people. 

     

    While some things may not be at the top of your list, they could be #1 for someone you know and love. 

    Share
    Mark as Played

    Guest: Mr. Chip Klose https://www.linkedin.com/in/chip-klose-56880424/

    Chip Klose Creative http://www.chipklose.com/

    Restaurant Strategy Podcast  http://www.chipklose.com/podcast

    For me so much of this starts with shifting your mindset. Yes there are things we can do… tactics we can put into practice, but none of them will work very well without a strategy. So that’s why my podcast is called RESTAURANT STRATEGY… and in fact ...

    Share
    Mark as Played

    For me so much of this starts with shifting your mindset. Yes there are things we can do… tactics we can put into practice, but none of them will work very well without a strategy. So that’s why my podcast is called RESTAURANT STRATEGY… and in fact I very often say on the show: “marketing of the thing can’t make up for the thing.” Real marketing work begins at a foundational level. You can’t have a mediocre product and then tell pe...

    Share
    Mark as Played

    Episode 36: Interview with Bruce Nelson, author of Restaurant Management: The Myth, the Magic, the Math

     

    https://restauranttopia.com/episode-36-interview-with-bruce-nelson-author-of-restaurant-management-the-myth-the-magic-the-math/

     

    Bruce Nelson’s restaurant career spans over four decades and includes working every conceivable position within a restaurant. Career highlights include Catering Manager for D’Amico + Partners’ A...

    Share
    Mark as Played

     

    The restaurant business is a simple business where you make money selling food and drink.  However, this process of making money can be done randomly or can be done strategically.  We feel that the latter is the way to do it!  This episode breaks down some ways to strategically do just that.

     

    What gets measured gets managed.  Operators that don’t know where they are, are Operators that aren't maximizing profits.  Knowing you...

    Share
    Mark as Played
    November 21, 2020 14 min

    https://restauranttopia.com/episode-34-drive-time-with-david-ross-part-2/

     

    Relationships:

    RELATIONSHIP: the way in which two or more concepts, objects, or people are connected, or the state of being connected.

    Life is all about the relationships you have… with yourself and with others around you. What are you doing to have the best relationship with yourself? If you took a hard look at how you take care of yourself, would you tre...

    Share
    Mark as Played

    Optimizing Google My Business for your Restaurant

    Google is trying to provide an answer to most questions without the need to go to a company’s website. That is not a good thing. People can still get directed to your website and you need to keep it fresh and user friendly. However, customers will now be able to get your phone number, address, directions, check out pictures of your business or read testimonials, all from your Google...

    Share
    Mark as Played
    October 31, 2020 31 min

    Generation Z or the I-Gen is a group of people ages 7 – 23 years old that will have a profound effect on your restaurant.

    This group also will make up a large amount of your employee pool moving forward.  Knowing how they spend and what they want to get out of the work environment is important.  

    Show Notes https://restauranttopia.com/episode-31-generation-z-and-your-restaurant/

     

    Facebook: https://www.facebook.com/Restauranttop...

    Share
    Mark as Played
    October 25, 2020 65 min

    In continuing the discussion on how to build and gain revenue during the winter months sans a patio, we turn our discussion to incremental improvements that should be made to your roster of goods and services.  

    We champion the notion that there is not one “cure all” in the inevitable struggle that that will be winter. We firmly believe it will take a collection of efforts and great decisions, along with some luck and a lot of tri...

    Share
    Mark as Played

    Check out the show notes https://restauranttopia.com/prepping-your-restaurant-for-winter/

     

    Facebook: https://www.facebook.com/Restauranttopia/ 

    LinkedIn: https://www.linkedin.com/company/restauranttopia

    Instagram: https://www.instagram.com/restauranttopia/

    Youtube: https://www.youtube.com/channel/UC9aRVuDUYsV370Rfh-QxDag 

    Share
    Mark as Played

    Chat About Restauranttopia: A Show Local Independent Restaurants

    Advertise With Us

    Popular Podcasts

    Black History Month Podcasts
    Black History Month Podcasts
    We honor Black History Month by highlighting shows that explore icons, change-makers, the history of civil rights, and overall Black voices. Enjoy a moving and inspirational group of podcasts that will expand your knowledge of Black History.
    The Daily
    The Daily
    This is what the news should sound like. The biggest stories of our time, told by the best journalists in the world. Hosted by Michael Barbaro. Twenty minutes a day, five days a week, ready by 6 a.m.
    Crime Junkie
    Crime Junkie
    If you can never get enough true crime...

    For You

      Music, radio and podcasts, all free. Listen online or download the iHeartRadio App.

      Connect

      © 2021 iHeartMedia, Inc.