All Episodes

August 11, 2025 17 mins

Send us a text

Many business owners have a nice-looking scorecard but no idea what the numbers truly mean. They check it once a week, feel “in control,” but miss the real problems.

In this episode, Tiffany High shows you how to turn KPIs into a true leadership tool. She breaks down her 3-step “Track It. Flag It. Fix It.” system and the 6-step KPI audit so you can catch issues early, coach in the moment, and create action plans that drive results.

You’ll Learn How To:

  • Use KPIs to lead your business, not just track it
  • Spot red flags and know exactly how to respond
  • Apply the 3-step “Track It. Flag It. Fix It.” process
  • Run a 6-step KPI audit to fix problems fast
  • Build a scorecard that’s clear, actionable, and scalable

What You’ll Learn in This Episode:

  • (0:52) Why tracking numbers alone won’t grow your business
  • (1:16) The problem with “pretty spreadsheets”
  • (2:01) The “Track It. Flag It. Fix It.” method
  • (4:29) Setting benchmarks and catching red flags early
  • (7:33) How small drops in performance can cost $40K/week
  • (7:42) The 6-step KPI audit process
  • (8:00) Step 1: Identify the red flag
  • (8:03) Step 2: CRM audit
  • (8:28) Step 3: Sales call audit review
  • (9:36) Why a “check the box” sales process matters
  • (11:26) Step 4: Diagnose the problem
  • (11:42) Step 5: Create a training plan & coach live
  • (13:23) Step 6: Coach and execute

Who This Episode is For:

  • Business owners who are tracking numbers but not seeing results
  • Sales leaders who want to coach smarter
  • Real estate investors building or leading teams
  • Solo entrepreneurs ready to self-audit like a pro

Why You Should Listen:

If your KPIs appear to be fine, but your business isn’t, you’re not leading with them. This episode shows you exactly how to read the numbers, fix issues, and keep your deals and profits on track.

Follow Tiffany and Josh here:

Bonus Resources:

If you are tracking KPIs but still feel like you are flying blind, go to the reibusinessaccelerator.com 

Join us for four weeks with one of our virtual live coaching programs as we go over this very thoroughly in the program.

Mark as Played

Advertise With Us

Popular Podcasts

Dateline NBC

Dateline NBC

Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com

Stuff You Should Know

Stuff You Should Know

If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.

NFL Daily with Gregg Rosenthal

NFL Daily with Gregg Rosenthal

Gregg Rosenthal and a rotating crew of elite NFL Media co-hosts, including Patrick Claybon, Colleen Wolfe, Steve Wyche, Nick Shook and Jourdan Rodrigue of The Athletic get you caught up daily on all the NFL news and analysis you need to be smarter and funnier than your friends.

Music, radio and podcasts, all free. Listen online or download the iHeart App.

Connect

© 2025 iHeartMedia, Inc.