In this episode of the Retail Success Series, I’m diving into one of the most powerful and underrated tools for growing your business: personalisation.
I’m not talking about anything overly technical or hard to manage. Whether you’re just starting out with a notepad or you’re ready to explore simple automations, I’ll walk you through practical strategies that work at every level.
I’ll share:
- Why personalisation creates loyal customers who keep coming back
- Simple, low-tech ways to make your customers feel remembered and valued
- How to use tools like spreadsheets, POS notes, and email tags to tailor your marketing
- Real-world examples of small personal touches that lead to big results
If you want your customers to say, “Wow, they really get me,” this episode is for you.
Instagram: @theretailmarketers
Website: theretailmarketers.com
YouTube Channel: youtube.com/@theretailmarketers
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