Retail Today with Bob Phibbs, The Retail Doctor
Retail Today with Bob Phibbs is a daily digest guiding brick-and-mortar retailers to gain better traction, generate more revenue, and stay strong in their market.
Episodes
How to use ChatGPT for your marketing, employee discounts, and more answered live.
Among the causes of customers not returning is organization and cleanliness. Join Bob as he shares a story and gives takeaways so you can improve your retail store.
Register for the webinar here https://zoom.us/.../1516818218889/WN_uRDJS9mcSKC9Gi-Tc8AuCQ
Bob interviews Ann Ruckstuhl, CMO of Manhattan Associates about their new Unified Commerce Benchmark created by Manhattan Associates, Google Cloud and Zebra Technologies. The retailers identified as unified commerce leaders outperform their competitors by as much as 6X in revenue growth. Listen to learn more and check out the findings of this landmark report here . #UnifiedCommerce #CheckoutExperience #Retail #commerce #manhattanas...
How do you handle an employee that doesn't take correction or work well with others? How do you win back a customer? How to introduce higher price points for your merchandise? And answers to your questions LIVE with the Retail Doctor. Tune in for expert advice, interviews and Q&A sessions. Join us every Tuesday at 7pm EST on admin5.podbean.com to learn the answers to these questions and more!
It's time you get the help you need ...
Many pundits in the media are going to talk us into a Recession or maybe we're already in one. Doesn't matter at the holidays.
Training has to be something you do, not something you did. The problem with not training your crew is they bring whatever bad impressions of how to help customers and retail in general right onto your sales floor. Here is what to do. And find out more about my online retail sales training program at SalesRX.com
Retailers can have a tough time setting goals and priorities. This means they often say, "but I don't have the time." You do, you just aren't looking at it the right way. This extended episode will help you see how to get over procrastination.
A question from Doug about getting customers to not be angry with supply chain challenges.
Question: a new hire has been like four out of six shifts spoken to her twice. Am I crazy to let her go and possibly have to reduce my store hours while I take maternity leave soon?
Today I'm sharing a tip about your mindset. Get it right and you sell more, you meet more engaging people, you enjoy your life. Miss it, and you talk in the language of disappointment.
David asked, How different types of questions uncover needs and help customers get to the right products feeling confident they are making an informed choice. It's a bit more complicated than that. To find out more how to train your crew, visit SalesRX.com, my online retail sales training program.
The news isn't going to get better anytime soon. How you help customers distance themselves from stress gets them to buy more.
If you work in photography or jewelry you're used to working from behind the counter. Here's the thing, any furniture or obstacle between you and the customer limits your ability to bond.
After a big weekend it feels great but don't get lazy. Resetting your store is a necessary not only for shoppers but employees.
It's here! The official start to the holiday season! Enjoy it and use this day to be positive, not complain.
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