Join Bob Phibbs, the Retail Doc, for an insightful live session on November 10th. Bob addresses various challenges faced by retailers, offering his expert advice from over 30 years of experience in the industry. From the effective use of QR codes to engaging customers and preventing shoplifting, Bob shares practical tips to enhance your retail operations.
Bob also tackles questions on managing staff, including handling sensitive issues like body odor and making tough decisions about payroll cuts. He emphasizes the importance of creating a welcoming environment and maintaining a positive outlook, regardless of external challenges.
With anecdotes from his extensive career, Bob encourages retailers to focus on delivering exceptional customer experiences and adapting to change. Whether you're a small boutique in Ohio or a large chain, there's something to learn from this episode. Tune in for more insights and strategies to thrive in the retail world.
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