ReThink Productivity Podcast
Join Simon Hedaux, founder of ReThink Productivity, as he and a focused network of industry leaders and clients share a new playbook for organizational excellence This is the essential podcast for leaders looking to drive measurable, sustainable performance across corporate, operational, and customer-facing teams With our new 2.0 approach, we’ve shifted to a highly focused rhythm, delivering two essential episodes per month—giving you less noise and more strategic intelligence Inside Every Month, You’ll Discover: 1. The Productivity Pulse (Early Month) Data-Driven Action: Hear directly from our internal experts—Sue, Simon, and James—who share real-world trends, new data findings, and actionable productivity insights emerging from live projects Align & Engage Your Teams: Discover practical ways to connect head office goals with on-the-ground execution, ensuring everyone is pulling in the same direction Learn from Real-World Wins: Get tactical advice and success stories from organisations that have achieved transformative productivity across the board 2. Basket & Barometer (Late Month) Elevated Insights: In conversation with industry expert Diane Wehrle to move beyond surface-level metrics and tackle complex, data-driven metrics around customer shopping behaviour For leaders in Operations, Strategy, and HR, this podcast provides the modern tools to build a smarter, more efficient, and ultimately more profitable business Subscribe now and start truly rethinking your productivity
Episodes
Productivity Pulse Episode 1
Hear directly from our experts—Sue, Simon, & James—who share real-world trends, new data findings, and actionable productivity insights
We dig into why efficiency swings across sites, how that volatility hurts peak service, and what workload models can do to stabilise performance. We also show how role drift reduces leadership time and how structured interviews add a 360 view that turn...
🚨 Podcast Reboot Alert! The ReThink Productivity Podcast is Back—and Smarter Than Ever! 🚀
We're thrilled to announce the official reboot of the ReThink Productivity Podcast with a brand-new format and a commitment to delivering high-impact, actionable insights twice a month
Our new focus is simple: Less Noise, More Intelligence
We’ll now be releasing two essential episodes per month—a mix of deep-dive interviews a...
We weigh the real trade‑offs of building AI in‑house versus buying and configuring proven tools, and map a practical route from pilot to production without blowing the budget. Clear steps on data, governance, ethics, and IP help you create value you can measure.
- Build vs buy decisions tied to strategy and IP
- When generic problems justify off‑the‑shelf tools
- Niche bottlenecks and owning differentiated capability
- Rea...
Notebook LM has had some significant updates over the last few weeks
Have a listen to the latest iteration of a Notebook LM created podcast based on ReThink marketing materials
#theproductivityexperts
Register for the 2026 Productivity Forum
Find us in the Top 50 Productivity Podcasts
Connect to Simon on LinkedIn
Follow ReThink on LinkedIn
We dig into practical AI that saves time: personal LLMs, embedded features already in your tools, and AI‑native agents that take action, not just give answers. We share proof points, pitfalls, and simple ways teams can adopt safely and quickly.
- Personal LLMs as thinking partners and draft accelerators
- Embedded AI in email, slides, CRM, and meetings
- AI‑native tools mapped to roles like SDR and legal
- Agents that act: sc...
We strip away the jargon and show how to use AI as an assist that lifts productivity, trust, and measurable outcomes. From data readiness to culture, governance to first use cases, we focus on steps that turn hype into results.
- Clear definition of AI and human‑in‑the‑loop
- Where AI adds value across knowledge work
- Culture over tech as the main blocker
- Data readiness and training data basics
- Governance to reduce shadow A...
Theo Gott and Mark Stacey from ModusForce discuss the evolving landscape of workforce management and how their Dayforce implementation expertise helps organisations maximise efficiency and employee satisfaction.
• The WFM market is experiencing 20% growth globally with key trends including AI automation, flexible working arrangements, and legislative changes
• Advanced scheduling combines WFM capabilities with auto...
Diane Wehrle CEO at Rendle Intelligence and Insights joins Simon for their monthly chat about footfall trends.August retail sales dipped 4.8% year-on-year despite stable footfall, with fashion and general retail taking significant hits. Consumers are demonstrating caution by making fewer transactions while spending slightly more per purchase, reflecting broader economic uncertainty and diminished confidence
• Consumer ...
Tom Coe, VP of Growth at Retail Insight, shares how data-driven solutions can tackle the perennial challenges of retail operations while empowering store colleagues to deliver better customer service
• Retail Insight provides in-store operations analytics software for over 50,000 stores globally
• The complexity of modern retail operations creates compliance challenges as colleagues juggle multiple responsibilities...
We recap the highlights from the Productivity Forum 2025, diving into key presentations and insights that left attendees buzzing with new ideas about retail productivity.
• Alex Rezvan kicked off the event with insights on retail's evolution toward non-transactional, cultural spaces that are highly tech-enabled
• Halfords shared their productivity journey and implementation successes
• The Innova...
Rob Bate, Co Founder at FrontlineXP, shares insights from his extensive retail experience and explains how FrontlineXP is working to improve the experience of customer-facing employees through innovative technology solutions
• Frontline workers and operations teams are chronically underserved by technology and expertise
• The genesis of FrontlineXP came from wanting to help retail operations teams improve profitabi...
Diane Wehrle CEO at Rendle Intelligence and Insights joins Simon for their monthly chat about footfall trends. July retail data shows positive signs with spending down only 1.4% compared to 8.5% in June, though footfall decreased by 1.7% as consumers remain cautious with their spending. The warm weather has encouraged more UK residents to holiday at home, redirecting spending into local economies rather than abroad.
• ...
James Bolle, Rethink Productivity's Head of Insight Development, reveals how businesses can transform raw productivity data into meaningful insights that drive tangible improvements. His career-spanning mission has focused on helping organisations make better decisions through data analysis, quality processes, and contextualisation.
- Rethink's rigorous three-layer quality control ensures trustworthy data a...
Simon Hedaux from Rethink Productivity provided NotebookLM with his thoughts on the dynamic world of retail productivity, challenging traditional assumptions to uncover hidden costs and untapped opportunities in modern retail operations.
Retail businesses face a productivity paradox where despite working harder and implementing efficiency measures, many find themselves "sprinting to stand still" as costs rise...
Matthew Haywood, Owner of WFM Consulting, a seasoned retail expert with over 25 years of experience, shares his framework for effective workforce management through seven essential pillars. He dispels common myths about auto-scheduling while providing practical insights into achieving the elusive "right people, right place, right time" goal that transforms both customer and colleague experiences.
• Understand...
Diane Wehrle CEO at Rendle Intelligence and Insights joins Simon for their monthly chat about footfall trends. The UK's summer heatwave has driven an 8.5% decline in high street retail sales compared to last year. This retail slump reflects a combination of weather impacts, calendar effects, and persistent economic headwinds affecting consumer spending patterns.
• UK high street footfall down 3% during June'...
Retail businesses face a productivity paradox where despite working harder and implementing efficiency measures, many find themselves "sprinting to stand still" as costs rise and operations grow more complex. Simon Hedaux from Rethink Productivity provided NotebookLM with his thoughts and insights into navigating this challenging landscape through systemic changes rather than incremental tweaks.
Rethink Produ...
Tim Waterton, CRO at HappyOrNot, shares how their iconic smiley face terminals pioneered the micro-feedback approach that has collected over 2 billion pieces of customer feedback across 4,000 brands in 100+ countries. Their in-the-moment data collection method delivers higher response rates and more actionable insights than traditional surveys.
• HappyOrNot started with simple four-button terminals and has evolved to i...
Productivity specialist Ed unveils the science behind different types of studies that transform raw data into powerful insights for businesses seeking to optimise their operations.
• Activity studies break processes into elemental detail, identifying best practices and opportunities for simplification
• Efficiency studies use rated activity sampling to categorise tasks as value-add, essential non-value ad...
Diane Wehrle CEO at Rendle Intelligence and Insights joins Simon for their monthly chat about footfall trends. The retail landscape continues to face challenges as May's data reveals decreased footfall and consumer spending across most sectors, with fashion retail experiencing a particularly steep decline of 3.6% year-on-year.
• High street footfall down 2.5% with only retail parks showing a minimal increase of 0....
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