Episodes

February 21, 2021 28 min

The final episode in our series of 7 Podcasts with our friends at REPL.  We are joined by Lauren Wilson, Claire-Ann Fick and Melissa Sutton to discuss how WFM differs across the world. We cover the simplicity V complexity across the world of...

Pay Rules

Scheduling Rules

Contracts

Unions

Bringing us back to why a WFM is so important to bring all this together to support compliance 

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February 14, 2021 28 min

The sixth in our series of 7 Podcasts with our friends at REPL.  We are joined by Jill Anderson, Doug Robertson and Austin Stump to discuss the future WFM. We cover...

Covid accelerating the need for multi-channel planning

How the way we are now shopping is shaping future planning

Getting Managers out of the office and on to the floor

The part AI and data will play

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The fifth in our series of 7 Podcasts with our friends at REPL.  We are joined by Peter Barker, Blanche Vanhuyssteen and Jake Ralston to discuss WFM Mobile,Reporting & Analytics. We cover...

How WFM mobile is turning to wider Colleague Engagement

Can you run WFM via mobile only?

Reporting is turning in to analytics, so what?

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January 31, 2021 32 min

The fourth in our series of 7 Podcasts with our friends at REPL.  We are joined by Graham Trenaman, Emma Ruane and Angeline Neutt to discuss Time & Attendance. We cover...

Why would want to capture peoples worked hours?

How does it connect to payroll, what point does T&A stop/payroll start?

How do you capture data the data?

What do you capture e.g. breaks? 

What happens to the data?

T&A Rules

Should managers clock?

 

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January 24, 2021 29 min

The third in our series of 7 Podcasts with our friends at REPL.  We are joined by Lucinda Broad, Matthew Frazier and Dana Altavilla returns to discuss Scheduling. We cover...

Can you jump straight in to fully Automated Scheduling?

Scheduling journey - Manual/Template/Semi-Automated/Fully Automated

Should you be doing lots of Schedule editing?

Do the different parts of the scheduling journey unlock different return on investment (ROI)?

 

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The second in our series of 7 Podcasts with our friends at REPL.  We are joined by Dana Altavilla, Huseyin Durak and Zach Owston returns to discuss Budgeting, Forecasting & Labour Demand. We cover...

What is budgeting? 

What is forecasting/labour demand?

What do you forecast? Sales/transactions?

How accurate are labour forecasts? What about anomalies e.g. covid? How will people forecast next year? 

How does/will AI & Machine lea...

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January 10, 2021 29 min

The first in a series of 7 Podcasts with our friends at REPL. We will be covering all the components parts of Workforce Management (WFM), along with a look at what the future holds

In this first episode, we are joined by Pip Trenaman, Doug Roberston and Zach Owston to discuss Labour Standards. We cover...

How do you balance detail of measurement V simplicity of labour standards for a Labour Model?

Can you have a 'standard' app...

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January 6, 2021 33 min

Richard McElroy shares a look into the life of a Category Director in one of the big supermarket chains

It is fascinating to understand the work that goes on to get new products onto the shelf

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January 3, 2021 25 min

James Bolle, Captain at PRPSFL returns to share his thoughts on how Purpose played out in 2020 amidst a global pandemic and his hopes for Purpose in 2021

Listen to the PRPSFL podcast here... https://prpsfl.com/purposecast/

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Covid19 has been the greatest consumer shock to our system we have ever had

Diane Wehrle, Marketing and Insights Director at Springboard Research is back to share footfall trend insight since we spoke in episode 26 (July 2020) 

Has footfall stayed the same since lockdown 1?
Will local high streets and retail parks continue to be our go to shopping destinations?
What will footfall look like in 2021?

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Audie Penn, Managing Partner at Faro Partners talks all things lean and continuous improvement. The benefits and how important leadership is in the whole process. The key question is...

Did you follow the process, did it produce the intended result?

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December 13, 2020 27 min

Karen Dyke, CEO at Retail Manager Solutions (RMS) shares how they have been helping the sudden switch to remote working and the benefits of the RMS metro roadmap which covers much more than just WFM. Which stops will you visit??

Metro
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December 9, 2020 23 min

Craig Willis, CEO & Chris Green, CCO at SKORE share how they are making process mapping, analysis and management easy. How would you like to be able to capture processes at the speed of conversation??

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Mark Thomson, Retail Industry Director EMEA at Zebra Technologies shares insight into how retail technology is evolving rapidly. Is this the start of a new type of Retail colleague??

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December 2, 2020 33 min

Ian Scott, Retail Consultant & Steve Lister, Global Retail Innovator & Influencer discuss what physical retail has to do to bounce back from the downturn in 2020 due to the various lockdowns

Are you a revenge shopper? Listen to find out 

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November 29, 2020 28 min

Andrew Busby & Pat Kelly Co-Founders of SafePrem Solutions tell us about their mission to provide a fully independent end to end Covid safe service using the SafePrem SAFER Journey process

This isn’t about PPE it is about a long term sustainable return to Covid safe premises

Find out more here…

SafePrem Solutions Information

 

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Steve Dennis, Keynote Speaker | Top Retail Influencer | Strategic Advisor | Senior Forbes Contributor | Author-"Remarkable Retail" gives us an amazing insight into how he sees the world of Retail.

Is Retail Dead?

Are we obsessed with channels?

Steve's book referenced in this episode can be found here...

Remarkable Retail

 

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Wayne Snyder, VP Retail Strategy EMEA and Kim Hill, WFM Solution Advisor EMEA  at  Blue Yonder share their thoughts on how automation is impacting the Customer & Store and the role WFM can play in this evolving journey

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November 18, 2020 36 min

Lord Mark Price, Founder of WorkL and Engaging Business and former Deputy Chairman at John Lewis Partnership and Managing Director at Waitrose, shares his wealth of business knowledge on the benefits of keeping people happy and engaged at work.

Listen out for the 6 key drivers to a happy and engaged workforce

Mark's books referenced in this episode can be found here...

Lord Mark Price Books

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November 15, 2020 29 min

Steve Leach, Sales Director at Nisa Retail shares his thoughts on the future of convenience retail, lessons learnt during lockdown 1 and how Nisa are making a difference locally

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