ReThink Productivity Podcast
Join Simon Hedaux, founder of ReThink Productivity, as he and a focused network of industry leaders and clients share a new playbook for organizational excellence This is the essential podcast for leaders looking to drive measurable, sustainable performance across corporate, operational, and customer-facing teams With our new 2.0 approach, we’ve shifted to a highly focused rhythm, delivering two essential episodes per month—giving you less noise and more strategic intelligence Inside Every Month, You’ll Discover: 1. The Productivity Pulse (Early Month) Data-Driven Action: Hear directly from our internal experts—Sue, Simon, and James—who share real-world trends, new data findings, and actionable productivity insights emerging from live projects Align & Engage Your Teams: Discover practical ways to connect head office goals with on-the-ground execution, ensuring everyone is pulling in the same direction Learn from Real-World Wins: Get tactical advice and success stories from organisations that have achieved transformative productivity across the board 2. Basket & Barometer (Late Month) Elevated Insights: In conversation with industry expert Diane Wehrle to move beyond surface-level metrics and tackle complex, data-driven metrics around customer shopping behaviour For leaders in Operations, Strategy, and HR, this podcast provides the modern tools to build a smarter, more efficient, and ultimately more profitable business Subscribe now and start truly rethinking your productivity
Episodes
Diane Wehrle CEO at Rendle Intelligence and Insights joins Simon for their monthly chat
April’s numbers look grim on the surface, but Easter timing shifts spending into March and distorts the year on year story. We discuss the real signals behind falling footfall and softer sales, then ask what rising costs and uncertainty are doing to jobs, confidence and everyday choices.
• Easter timing and strong c...
We recorded our first live ReThink Productivity podcast at the Retail Technology Show after-show party, talking candidly about what retail tech is actually doing for productivity right now. Chris Chandler and Steve Young share what is changing with AI, wage pressure, training, and the practical realities of running stores on land and at sea.
• AI at the show feeling more integrated and less like marketing
• ...
We gave Notebook LM our first ReThink Productivity Retail Report
NotebookLM digs into why shops can look perfectly staffed and still fail you at the checkout or on the shop floor, then trace the problem back to how retail measures efficiency. We use the ReThink Productivity Retail Report 2026 to show how a push for 100% utilisation creates a capacity cap that burns out colleagues and leaks sales
• The £6.25bn annu...
Diane Wehrle CEO at Rendle Intelligence and Insights joins Simon for their monthly chat
We read the March 2026 retail and economic data against a month shaped by war and an early Easter, where strong headlines hide weaker high street reality
• March footfall rising year on year but flattered by a weak 2025 comparison
• BRC sales growth driven mainly by food as households buy ahead of Easter
• Non-food sales ...
Sue, Simon, & James share the top-line findings from ReThink Productivity Future Retail Ready Benchmarking Report and explain how a £6.25bn opportunity could be unlocked. They walk through six golden rules to improve store performance, protect customer experience, and avoid hidden workload that quietly harms sales.
• Why retailers feel the squeeze after the ‘easy wins’ are gone
• The efficiency...
Hear directly from our experts—Sue, Simon, & James —who share real-world trends, new data findings, and actionable productivity insights
We share the latest ReThink Academy training updates and why we built courses we wish we’d had when we first stepped into productivity and workload modelling roles. We also unpack how measuring work can remove customer friction, from mobile phone sales processi...
Diane Wehrle CEO at Rendle Intelligence and Insights joins Simon for their monthly chat
They break down why February 2026 turns into a tough month for UK retail, with record rain dragging down footfall and high street sales. They also zoom out to consumer confidence, inflation pressures, and the April policy changes that could reshape hiring and costs.
• Record wet weather and why it hits retail demand fast
• F...
We gave NotebookLM our Productivity Pulse podcasts from November 2025 to February 2026 with Sue, Simon, & James and this is what it came up with...
We follow the stop-watch data behind everyday queues and show how “efficient” labour models can still create predictable chaos at peak demand. We trace how wage pressure, algorithmic scheduling, and physical layout decisions reshape what workers do and wha...
Hear directly from our experts—Sue, Simon, & James —who share real-world trends, new data findings, and actionable productivity insights
We dig into stock to shelf benchmarking and reveal how much replenishment time is lost to movement and returns. We share early findings and details of our benchmarking report and Retail Technology Show plans
• Early look at our retail benchmarking report launch <...
We gave NotebookLM our podcasts from November 2025 to February 2026 with Diane Wehrle CEO at Rendle Intelligence and this is what it came up with...
We test a hard question: are UK retail’s brutal numbers a structural reset or a severe cyclical slump? We argue both sides with data on jobs, wages, footfall, discounts, online share, and consumer psychology, and find common ground on how to survive right now.
• Str...
Diane Wehrle CEO at Rendle Intelligence and Insights joins Simon for their monthly chat
A cautious consumer shows up in January with fewer trips but bigger baskets, while retail parks gain and high streets hold on. We dig into youth unemployment, wage compression, AI’s impact on entry roles, and why productivity must carry the next phase of retail.
• January footfall near flat with retail parks up
• Sal...
Hear directly from our experts—Sue, Simon, & James—who share real-world trends, new data findings, and actionable productivity insights. This month they are joined by special guest Ed Thompson
We unpack how quick service restaurants (QSR) cut through rising costs and sharper peaks by separating delivery from dine‑in, scaling kiosks, and engineering seconds out of core tasks. Ed shares ground‑tru...
We explore with ReThink Productivity’s Simon Woodfield and Ed Thompson how MTM drives method improvement, not just time measurement, and share real case studies across logistics, retail food, and warehousing. We show how operator involvement, ergonomics, and clear coding lead to standard work, stronger business cases, and better rollouts.
• Method determines the time, not the stopwatch
• Ergonomic gains from...
Building on the success of footfall insights we broaden the conversation with the Basket & Barometer podcast. Diane Wehrle CEO at Rendle Intelligence and Insights joins Simon for their monthly chat
We unpack December’s retail data: footfall fell most in shopping centres, high streets held up better, and sales rose only because food prices stayed high. Confidence is inching higher, small towns are gaining sh...
We dig into how MTM turns micro motions into fair, consistent time standards with ReThink Productivity’s Simon Woodfield and Ed Thompson and when to use MTM1, MTM2, or UAS for different kinds of work. We share how video, TMUs, and peer review remove bias and help teams set reliable, safe methods.
• MTM motion categories and why they matter
• Video-based analysis for repeatability and detail
• Differences ...
Hear directly from our experts—Sue, Simon, & James—who share real-world trends, new data findings, and actionable productivity insights
In this episode they discuss why parcel pickup times vary from 27 seconds to three minutes on average and show how storage design, retrieval systems, and colleague headsets drive speed, safety, and sales. The chat covers the sales uplift from parcel traffic, the...
We unpack Method Time Measurement (MTM) with ReThink Productivity’s Simon Woodfield and Ed Thompson, from its 1940s roots to modern use with motion capture and VR. The chat explains how MTM coding works, and why fair, consistent standards matter.
• Origins of MTM
• Motion codes, influence factors and TMUs explained
• When to use MTM versus a stopwatch
• Hybrid approaches for fixed steps and variable cu...
Building on the success of footfall insights we broaden the conversation with the Basket & Barometer podcast. Diane Wehrle CEO at Rendle Intelligence and Insights joins Simon for their monthly chat
We dig into why Black Friday footfall held up while November spending slumped, and what that split means for December. We talk inflation turning to deflation in fashion and furniture, caution on inventory, and the ripp...
Hear directly from our experts—Sue, Simon, & James—who share real-world trends, new data findings, and actionable productivity insights
We unpack the wage rise headlines and the quiet costs they trigger up the ladder, then move to peak‑time realities: queues, break timing, and the real use of self‑checkout. We finish with fast wins in quick‑serve layouts and why adoption fails without hands‑on c...
We gave NotebookLM our record breaking blog to see what happened when they turned it into a podcast...
We examine how modern time and motion studies expose hidden waste, translate seconds into savings, and protect sustainable pace. From Taylor and the Gilbreths to sensors and benchmarks, we map the methods, the maths, and the immediate actions that cut costs without cutting quality
• Spotting inefficiency in e...
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