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January 28, 2025 23 mins

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Support Systems for Families and Caregivers in Australia

Introduction:

This document provides a review of multiple Australian resources focused on supporting families, children, and caregivers. The sources highlight a comprehensive network of services addressing diverse needs, from early childhood education and care to supporting carers of people with disabilities and mental health issues. The overall aim is to promote positive outcomes and well-being for all members of the community through information, financial aid, practical support, and advocacy.

Key Themes and Ideas:

  1. National Frameworks and Standards:
  • National Quality Framework (NQF): A significant emphasis is placed on the National Quality Framework for early childhood education and care, overseen by ACECQA (Australian Children’s Education & Care Quality Authority). The NQF provides a national approach to regulation and quality improvement. ACECQA is described as an organization that "works with all governments to provide guidance, resources and services to support the sector to improve outcomes for children.”
  • National Standards for Child Safety: There is a strong focus on child safety and well-being, with various organizations at the national and state/territory level working to ensure children's rights are protected. The "Links & Resources" document lists many of these organizations.
  • National Disability Insurance Scheme (NDIS): The NDIS is a key national program focused on supporting people with disabilities in Australia. The documents demonstrate awareness of the NDIS and its associated supports.
  1. Comprehensive Support for Carers:
  • Carer Gateway: The Carer Gateway is highlighted as a vital Australian Government program providing free services and support for carers, including emotional, practical, financial, and respite options. It is described as an “Australian Government program providing free services and support for carers.”
  • Range of Carer Needs Addressed: Services for carers are designed to address a variety of needs, including stress management, financial assistance, respite care, emergency planning, and education/skills development. The Carer Gateway emphasizes the importance of early intervention and preventative support.
  • Young Carers: Specific resources and financial aid (such as the Young Carer Bursary Program) are available for young carers to balance education and caring roles. The Department of Social Services recognizes the importance of supporting young carers stating that the Bursary program "helps young carers to study and manage their caring roles by reducing their need to work."
  • Financial Assistance: Several programs offer financial support, including the Carer Adjustment Payment and various Centrelink payments for those eligible. The DSS website also states that financial assistance from Services Australia is available, and provides links for further information.
  • National Carer Strategy: A strategy is being developed to support Australia's unpaid carers, indicating ongoing efforts to formalize support.
  1. Mental Health Support:
  • SANE Australia: SANE provides comprehensive support for individuals with complex mental health issues and their families, offering a variety of services including digital and telehealth support, community forums, peer support, and access to information. They are described as an organization "for people with recurring, persistent or complex mental health issues and trauma, and for their families, friends and communities.”
  • Other Mental Health Organ

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Transcript

Episode Transcript

Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:00):
Welcome to our deep dive.
Today we're looking at care,support and resources
specifically in Australia.
And wow, you've given us areally interesting mix of
sources here yeah, we've gotGovernment websites, nonprofits,
even some resources aimed atchild care providers.

Speaker 2 (00:17):
It seems like you're after a pretty comprehensive
view of the entire landscape ofsupport and I have to say the
depth and breadth of what wefound is pretty amazing.

Speaker 1 (00:27):
Yeah, you know, what's really fascinating to me
is how much the materialreflects a real shift in how we
think about supporting carers.

Speaker 2 (00:36):
Oh.

Speaker 1 (00:36):
It's not just about financial assistance anymore,
you know.
It's about recognizing the manydifferent challenges that
carers face and then providing awhole spectrum of resources to
kind of meet those needs.

Speaker 2 (00:47):
Okay.
So let's unpack that a little,because right away the
Australian government's role inall this really jumps out.

Speaker 1 (00:52):
Right.

Speaker 2 (00:52):
The Department of Social Services seems to be
right at the forefront, withtheir national care strategy,
acting as kind of like theblueprint for nationwide support
.

Speaker 1 (01:01):
Can you tell us a little bit more about what that
strategy actually entails?

Speaker 2 (01:05):
Well, the National Carer Strategy.
It really sets the stage for amuch more collaborative approach
to carer support.
Okay, it's all aboutrecognizing the value of carers
and then making sure that theirsocial and economic well-being
is being looked after, and sothis strategy really informs the
development of all theseprograms and services.

(01:25):
Right, so it guides thegovernment's efforts to address
the diverse needs of carersacross the entire country.

Speaker 1 (01:32):
Okay, and one resource that kept popping up
over and over again in ourresearch is this thing called
Carer Gateway.
Yes, seems to be a major playerin this whole support system.
So what makes Carer Gateway socentral?
Well, carer Gateway so central.

Speaker 2 (01:45):
Well, Carer Gateway really embodies that shift.
We were just talking aboutAlmost like a one-stop shop for
carers.

Speaker 1 (01:50):
Okay.

Speaker 2 (01:50):
Offering everything from counseling and peer support
groups to financial assistanceand even help with emergency
planning.

Speaker 1 (01:57):
Really.

Speaker 2 (01:58):
So it recognizes that carers need more than just
money.
They need practical skills,emotional support and a real
sense of community.

Speaker 1 (02:06):
Absolutely.
I mean imagine juggling afull-time job, you know, raising
kids, and then suddenly, youknow, becoming responsible for a
loved one's care.

Speaker 2 (02:16):
Yeah.

Speaker 1 (02:17):
This is the reality for millions of Australians.

Speaker 2 (02:19):
It is.

Speaker 1 (02:20):
And having a resource like Carer Gateway could really
be a game changer for a lot ofthose people.

Speaker 2 (02:24):
Absolutely, and it's about empowering carers to
navigate the complexities oftheir role yeah, and ensuring
they have the support they needto thrive, not just survive.

Speaker 1 (02:34):
Yeah, speaking of surviving, let's talk about the
elephant in the room, which isthis financial strain that many
carers face.

Speaker 2 (02:41):
Yeah.

Speaker 1 (02:41):
Several of the sources really highlighted just
how significant an issue thiscan be.

Speaker 2 (02:45):
Yes, the financial burden on carers can be really
overwhelming.
Many carers are forced toreduce their working hours or
even quit their jobs altogetherto provide care, and this can
lead to a huge loss of incomeand often significant financial
hardship.
In fact, some of the sourcesshared stories of carers having
to make really difficult choices, like choosing between paying

(03:07):
for their own medication ortheir loved ones.

Speaker 1 (03:10):
Gosh, that's heartbreaking.
So how does the system addressthis?
Yeah, what kind of financialsupport is actually available?

Speaker 2 (03:19):
Well, the Australian government does offer financial
assistance through programs likethe carer payment and the carer
allowance Okay.
These payments provide ongoingsupport for eligible carers who
meet certain criteria.

Speaker 1 (03:31):
I see.
So there are options, but itsounds like navigating these
programs and actuallyunderstanding all the
eligibility requirements couldbe a challenge in itself.

Speaker 2 (03:39):
Yeah, that's a really valid point.
The system can be very complex.

Speaker 1 (03:43):
Yeah.

Speaker 2 (03:43):
And accessing the right support often requires a
deep understanding of thedifferent programs and their
eligibility criteria, and thisjust highlights the need for
clear communication and readilyavailable information to
actually guide carers throughthe process.

Speaker 1 (03:57):
Yeah, it's like having all these pieces of a
puzzle but not knowing how toput them together.
You know you might be eligiblefor certain benefits.

Speaker 2 (04:04):
Right.

Speaker 1 (04:05):
But if you don't even know they exist, it's not going
to help you.

Speaker 2 (04:08):
Exactly, and that's why resources like Care Gateway
are so crucial.

Speaker 1 (04:12):
Yeah.

Speaker 2 (04:12):
They can actually help carers navigate the system,
connect them with the rightprograms and provide guidance on
how to actually access thesupport that they're entitled to
.

Speaker 1 (04:21):
You know, reading about all these financial
challenges, it reminded me ofwhen I first started caring for
my grandmother.
I was completely unprepared forthe costs involved, from
medical expenses to homemodifications.
It was a steep learning curve.

Speaker 2 (04:35):
Yeah, many carers share similar experiences.
It often comes as a shock justhow demanding caregiving can be,
both emotionally andfinancially, and it's not
something that's widelydiscussed or understood, which
can make it even more isolatingfor carers.

Speaker 1 (04:52):
That brings up another really crucial aspect
the emotional toll of caregiving.
You know it's not justphysically demanding.
It takes a huge emotional tollas well.

Speaker 2 (05:01):
Yes.

Speaker 1 (05:02):
So how does the system address this?

Speaker 2 (05:03):
Well, this is where organizations like SANE
Australia step in.

Speaker 1 (05:07):
OK.

Speaker 2 (05:07):
They play a really vital role in supporting the
mental well-being of carers.

Speaker 1 (05:11):
OK.

Speaker 2 (05:12):
They offer support groups, resources and even
research on complex mentalhealth issues related to
caregiving.

Speaker 1 (05:18):
I had no idea there was so much focus on the mental
health of carers.

Speaker 2 (05:23):
Yeah.

Speaker 1 (05:23):
It makes sense, though, caring for a loved one,
especially if they're dealingwith a serious illness or
disability, it can be incrediblystressful and emotionally
draining.

Speaker 2 (05:32):
Exactly, and the impact on a carer's mental
health can be significant.
Right, it recognizes thatcarers need a safe space to
process their emotions, connectwith others who understand what
they're going through, andaccess tools to actually manage
their own well-being.

Speaker 1 (05:51):
So it sounds like Sany Australia is going beyond
just traditional therapy orcounseling.

Speaker 2 (05:55):
Yeah.

Speaker 1 (05:55):
What else do they offer to support carers' mental
health?

Speaker 2 (05:58):
Well, one particularly innovative resource
that they offer is their onlinecommunity forum.

Speaker 1 (06:02):
Oh, wow.

Speaker 2 (06:03):
This platform provides a 247 virtual support
network for carers, allowingthem to connect with others,
share their experiences andaccess information and resources
at any time.

Speaker 1 (06:14):
Wow, a virtual support network that's always
available.
That could be a lifeline forcarers who feel isolated or
overwhelmed, especially those inrural areas or with limited
access to traditional supportservices.

Speaker 2 (06:27):
Absolutely.
It's a brilliant example of howtechnology can be leveraged to
break down barriers and makesupport more accessible to
carers, no matter where they areor what their circumstances may
be, and it also speaks to thegrowing recognition of the power
of peer support.
You know, connecting withothers who share similar
experiences can be incrediblybeneficial.

Speaker 1 (06:48):
Yeah, absolutely.
Speaking of differentexperiences, one theme that
emerged really strongly,especially from the Explore and
Develop source, was child safetyand well-being.

Speaker 2 (06:55):
Yes, when children are involved in a caregiving
situation, their unique needsmust be considered.

Speaker 1 (07:01):
Right, and the National Quality Framework, or
NQF, was mentioned as a keyframework for ensuring quality
care in child care settings.
So what exactly is the NQF andhow does it relate to care
support?

Speaker 2 (07:12):
Well, think of the NQF as, like, the gold standard
for child care across Australia.

Speaker 1 (07:18):
Okay.

Speaker 2 (07:19):
It sets benchmarks for safety, educational
practices and overall quality inchild care settings.

Speaker 1 (07:24):
Okay.

Speaker 2 (07:24):
And while it primarily focuses on ensuring
the well-being of children, itindirectly supports carers by
setting clear expectations forthe level of care provided.

Speaker 1 (07:34):
It's fascinating to see the sheer number of
resources that are listed forchild care providers.

Speaker 2 (07:39):
Yes.

Speaker 1 (07:40):
Everything from SIDES and kids to the Asthma
Foundation to Cybersmart Kids.
It's like a glimpse into thisvast network of support that's
available for those caring forchildren.

Speaker 2 (07:51):
And what's really important to understand is that
these resources exist even ifyou're not directly involved in
child care.

Speaker 1 (07:56):
Right.

Speaker 2 (07:57):
It speaks to a broader societal awareness of
the importance of child safetyand well-being, and many of
these organizations offersupport and resources for
families and carers as well.
Okay, so it's a really valuableresource, even if you're not
directly involved in child care.

Speaker 1 (08:10):
That's good to know.

Speaker 2 (08:11):
Yeah, and it's really encouraging to see that
awareness growing, yeah,especially considering all the
challenges that young carersface Right.
These young individuals take onsuch incredible
responsibilities.

Speaker 1 (08:21):
Yeah.

Speaker 2 (08:22):
You know they're balancing their caregiving roles
with their education and theirown personal lives.
It's incredible.

Speaker 1 (08:27):
Yeah, the Young Carer Bursary Program we talked about
earlier really stood out to me.

Speaker 2 (08:31):
Yes.

Speaker 1 (08:32):
It's specifically designed to help young carers
stay in school Right, whichrecognizes the immense pressure
that they're under.

Speaker 2 (08:40):
This program is so vital because it recognizes that
young carers are statisticallymore likely to drop out of
school due to their caregivingresponsibilities.

Speaker 1 (08:49):
Yeah.

Speaker 2 (08:50):
So by easing that financial burden, yeah.
It's really investing in theirfuture and empowering them to
break that cycle of disadvantage.

Speaker 1 (08:57):
It's amazing how a program like that can have such
a ripple effect, yeah, you know,not just for the young carer
but for their future and evensociety as a whole.

Speaker 2 (09:05):
Absolutely.
It's about providing targetedsupport to address the unique
challenges faced by young carersand recognizing their
incredibly valuablecontributions.

Speaker 1 (09:15):
Yeah, it makes you wonder what other kinds of
support might be helpful forthese young carers.
Yeah, what are some of thespecific challenges they face
that might not be as obvious?

Speaker 2 (09:24):
Well, one significant challenge is the emotional toll
of caregiving.

Speaker 1 (09:28):
Oh, okay.

Speaker 2 (09:29):
Young carers often struggle with feelings of
isolation, anxiety and stress.
They may also experience guiltor resentment.

Speaker 1 (09:37):
Oh, wow.

Speaker 2 (09:37):
As they try to balance their responsibilities
with their own needs and desires.

Speaker 1 (09:41):
That makes sense.
They're still developing theircoping mechanisms at that age,
yeah, and the weight of theseresponsibilities can be immense.
It's like they're carrying aburden that's far too heavy for
their young shoulders.

Speaker 2 (09:53):
Exactly, and this is where organizations like SANE
Australia become even moreimportant.

Speaker 1 (09:58):
Okay.

Speaker 2 (09:58):
Their resources and support groups aren't just for
those with lived experience ofmental illness.

Speaker 1 (10:03):
Right.

Speaker 2 (10:03):
They also extend to carers, including young carers.

Speaker 1 (10:06):
That's wonderful to hear.
So they provide a safe spacefor young carers to process
their emotions, connect withothers who understand what
they're going through, andaccess tools to kind of manage
their own well-being.

Speaker 2 (10:18):
Precisely.

Speaker 1 (10:19):
Yeah.

Speaker 2 (10:19):
They recognize that young carers need support that
is specifically tailored totheir needs, and their programs
are designed to really empowerthese young people to navigate
the emotional challenges ofcaregiving.

Speaker 1 (10:33):
You know, I remember reading in one of the sources
about St Australia's onlinecommunity forum.

Speaker 2 (10:38):
Yes.

Speaker 1 (10:39):
And it struck me as such an innovative way to
provide support, especially foryoung people who are already so
comfortable with technology.

Speaker 2 (10:46):
That online forum is a fantastic example of how
technology can be leveraged.

Speaker 1 (10:51):
Yeah.

Speaker 2 (10:51):
To provide accessible and convenient support.
It's available 24-7.

Speaker 1 (10:55):
Wow.

Speaker 2 (10:56):
Allowing young carers to connect with others, share
their experiences and accessresources whenever they need
them.

Speaker 1 (11:02):
It's like having a virtual support group right in
your pocket, always there whenyou need it.
That can be a game changer foryoung carers who might feel
isolated or hesitant to reachout for more traditional forms
of support.

Speaker 2 (11:12):
Exactly.
It breaks down thosegeographical barriers and
creates a real sense ofcommunity, which can be so
powerful for these young peoplefacing very similar challenges.
And this speaks to a broadertrend of utilizing technology to
make support more accessibleand responsive to the needs of

(11:33):
these diverse populations to theneeds of these diverse
populations.

Speaker 1 (11:39):
It's so inspiring to see how these organizations are
constantly innovating andfinding new ways to reach those
who need help.

Speaker 2 (11:43):
It really is.
It's a testament to theirdedication and understanding of
the evolving needs of carers.
They recognize that supportcan't be one size fits all.
It needs to be adaptable,flexible and truly tailored to
the individual.

Speaker 1 (11:57):
Okay, so we've talked about government programs and
nonprofit organizations, butwhat about the role of childcare
centers in all of this?
I mean they're kind of on thefront lines of caring for
children, so they must have somereally unique insights into the
needs of carers.

Speaker 2 (12:10):
Absolutely, and the Explore and Develop source
really gave us a glimpse intothat world.
They listed a whole array ofresources specifically for child
care providers, coveringeverything from child
development and safety to veryspecific health issues.

Speaker 1 (12:26):
Yeah, and I noticed they didn't just focus on the
children's needs, they alsoaddressed the challenges faced
by the adults who are caring forthem.

Speaker 2 (12:33):
Yes, they linked to resources on managing finances.
Wow, coping with familyviolence.

Speaker 1 (12:38):
Gosh.

Speaker 2 (12:38):
And even accessing mental health support for the
carers themselves.

Speaker 1 (12:43):
That's a really holistic approach.

Speaker 2 (12:45):
It is.

Speaker 1 (12:46):
It recognizes that interconnectedness of child
well-being and carer well-being.

Speaker 2 (12:51):
Right.

Speaker 1 (12:51):
It's like they're saying we're here to support the
whole family, not just thechild.

Speaker 2 (12:55):
Exactly.
They understand that if a careris struggling, it will
inevitably impact their abilityto provide quality care.

Speaker 1 (13:02):
Yeah.

Speaker 2 (13:02):
So supporting the carer ultimately benefits the
child as well.

Speaker 1 (13:06):
Makes perfect sense.
It's a win-win situation, yeah,but I'm curious how does that
support actually play out in achild care setting?
Is it just about providingpamphlets and links to resources
, or is there more to it?

Speaker 2 (13:18):
It goes beyond just handing out information.
Many child care centers reallyactively foster a culture of
support.

Speaker 1 (13:23):
Okay.

Speaker 2 (13:24):
Encouraging open communication between the staff
and the parents.

Speaker 1 (13:27):
Right.

Speaker 2 (13:28):
Building strong relationships within the
community and creating awelcoming and inclusive
environment.

Speaker 1 (13:33):
That's fantastic.
So it's not just about theprograms and services, but about
that human element.
Yeah, feeling connected,understood and valued.

Speaker 2 (13:42):
Precisely, and that's something that applies to all
carers, regardless of their ageor the nature of their caring
role.

Speaker 1 (13:48):
Right.

Speaker 2 (13:48):
It's about fostering a society that recognizes the
importance of caregiving.

Speaker 1 (13:53):
Yeah.

Speaker 2 (13:54):
And provides the necessary support to actually
make it sustainable.

Speaker 1 (14:02):
And that brings us to a really crucial point
navigating the complexities ofthis entire carer support system
yes.
You know, we've seen thisincredible array of resources
that are available, butaccessing them can often feel
like trying to navigate a maze.

Speaker 2 (14:13):
That's a very valid concern.

Speaker 1 (14:15):
Yeah.

Speaker 2 (14:16):
While the breadth of resources is impressive, right,
it can also be overwhelming,especially for someone who's
already feeling stressed andoverloaded.

Speaker 1 (14:23):
It's like having all these puzzle pieces but not
knowing how to put them together.
Yeah, you might be eligible forcertain benefits or services,
but you don't even know thatthey exist Right, or you might
know about them, but theapplication process is so
complex you just give up.

Speaker 2 (14:43):
Those are real barriers that many carers face,
yeah, and it raises an importantquestion how can we make the
system more user friendly?
Right, how can we ensure thatcarers actually have the
information and support theyneed to access the services that
they're entitled to?

Speaker 1 (14:53):
It seems like there's a need for better coordination
and communication between allthese different service
providers, maybe even like acentralized platform where
carers can go to find all therelevant information and
resources in one place.

Speaker 2 (15:05):
Those are excellent ideas.
It's about creating a moreintegrated and seamless
experience for carers, making iteasier for them to actually
find the support they needwithout having to jump through
all these hoops or navigate acomplicated bureaucracy.

Speaker 1 (15:21):
Right.
It's also about empoweringcarers to advocate for
themselves and their loved ones.
Yes, you know ensuring thatthey have the knowledge and
confidence to navigate thesystem effectively.

Speaker 2 (15:33):
Absolutely.
Knowledge is power, and whencarers are informed about their
rights and the availableresources, they can better
advocate for their needs andaccess the support that they
deserve.

Speaker 1 (15:45):
Speaking of empowering carers, one thing
that struck me while goingthrough all these sources is how
often caregiving is portrayedas this incredibly selfless act.
Right, and it is, of course.

Speaker 2 (15:57):
It is.

Speaker 1 (15:57):
But it's also a job, you know responsibility, and
sometimes a really tough one.

Speaker 2 (16:01):
That's such an important point.

Speaker 1 (16:03):
Yeah.

Speaker 2 (16:03):
Recognizing the challenges of caregiving doesn't
diminish the love anddedication involved.

Speaker 1 (16:08):
Right.

Speaker 2 (16:08):
In fact, acknowledging the difficulties
is crucial for ensuring thatcarers receive the support they
need to continue providing careeffectively.

Speaker 1 (16:17):
Exactly.
It's about recognizing thatcarers are human and they have
limits.
They need breaks, they needsupport and they need to know
that it's okay to ask for help.

Speaker 2 (16:27):
Yes, not just okay, but absolutely essential.
And that's where the concept ofrespite care comes in.

Speaker 1 (16:34):
Oh, okay.

Speaker 2 (16:35):
It's about providing temporary relief for carers
Right, Allowing them to take abreak, recharge and attend to
their own needs.

Speaker 1 (16:44):
Yeah.

Speaker 2 (16:45):
Carer Gateway, as we discussed earlier, offers
respite care services, and it'ssomething that more and more
carers are recognizing asabsolutely essential for their
well-being.

Speaker 1 (16:55):
It makes you wonder how many carers are out there
struggling in silence, you know,feeling like they have to do it
all on their own.

Speaker 2 (17:01):
Right.

Speaker 1 (17:01):
Maybe they don't even realize that help is available,
or maybe they feel guilty abouttaking time for themselves.

Speaker 2 (17:07):
That's a very real concern.

Speaker 1 (17:08):
Yeah.

Speaker 2 (17:09):
And it really highlights the need for greater
awareness and education aroundcarer support.

Speaker 1 (17:13):
Right.

Speaker 2 (17:14):
We need to normalize these conversations about the
challenges of caregiving andbreak down the stigma associated
with seeking help.

Speaker 1 (17:21):
It's almost like we need a cultural shift in how we
view caregiving.
Instead of seeing it as aburden that individuals have to
shoulder alone, we need torecognize it as a shared
responsibility, a societalresponsibility.

Speaker 2 (17:32):
I couldn't agree more , and that shift really requires
action on multiple fronts, fromgovernment policies and funding
to community initiatives andeven individual attitudes.
It's about creating a supportsystem that is truly
comprehensive, accessible andresponsive to the needs of
carers.

Speaker 1 (17:53):
You know, as we wrap up this deep dive, it strikes me
that, while we've explored awide range of resources and
challenges, there's oneperspective that we haven't
fully considered.

Speaker 2 (18:03):
Oh, I'm intrigued.
What perspective are youthinking of?

Speaker 1 (18:06):
Well, we've talked about the importance of
supporting carers, but whatabout the people that they care
for?
What are their thoughts on thesupport system, and how does
their well-being factor into theequation?

Speaker 2 (18:16):
That's a brilliant point.
It reminds us that caregivingis a two-way street.
It's a relationship thatinvolves both giving and
receiving, and understanding theneeds and perspectives of both
sides of that equation isessential for creating a truly
effective and compassionate caresystem.

Speaker 1 (18:33):
Exactly.
It's about recognizing that thewell-being of the carer and the
person they care for arecompletely interconnected.

Speaker 2 (18:40):
Yes.

Speaker 1 (18:40):
Supporting one ultimately supports the other,
creating this positive cycle ofcare and well-being.

Speaker 2 (18:47):
It's a reminder that this conversation doesn't end
here.
Yeah, there's always more tolearn, more to explore and more
to do to ensure that both carersand those they care for are
supported, respected andempowered.

Speaker 1 (19:00):
Yeah, it's like we've been focusing on one side of
this whole equation and now weneed to zoom out and see the
bigger picture.
You know, the carer's journeyis so deeply intertwined with
the experience of the personthat they're caring for.

Speaker 2 (19:10):
Absolutely.
It's a symbiotic relationship,and understanding both
perspectives is really crucialfor creating a truly holistic
and effective support system.
Imagine if we could tap intothe insights and lived
experiences of the peoplereceiving that care.
What valuable perspectives theycould offer.

Speaker 1 (19:28):
Yeah, it's a reminder that caregiving isn't just
about tasks and responsibilities.
It's about that humanconnection, that empathy and
understanding.
I wonder what kind of resourcesor support systems exist
specifically for those receivingcare.

Speaker 2 (19:43):
That's a great question and it really
highlights an area where furtherexploration is definitely
needed.
You know, while there's agrowing focus on supporting
carers, we need to make surethat those receiving care also
have a voice and access toresources that empower them to
really actively participate intheir own care journey.

Speaker 1 (20:01):
It makes me think about the concept of
person-centered care.

Speaker 2 (20:04):
Yeah.

Speaker 1 (20:05):
Where the individual's needs, preferences
and goals are really at theforefront of everything Mm-hmm.
Where the individual's needs,preferences and goals are really
at the forefront of everything.
Are there any initiatives orprograms within the Australian
system that specifically promotethis kind of approach?

Speaker 2 (20:17):
Well, there are definitely movements toward
person-centered care within agedcare and disability services.
Okay, for example, the NationalDisability Insurance Scheme, or
NDIS, emphasizes choice andcontrol for people with
disabilities, allowing them totailor their support plans to
their own individual needs andaspirations.

Speaker 1 (20:34):
That sounds really promising.

Speaker 2 (20:35):
It is?

Speaker 1 (20:36):
It suggests a real shift away from that
one-size-fits-all approach tocare.

Speaker 2 (20:42):
Yeah.

Speaker 1 (20:42):
You know, recognizing the unique needs and desires of
each individual.

Speaker 2 (20:46):
Exactly.
It's about empoweringindividuals to have a say in
their own care and fostering asense of agency and autonomy.

Speaker 1 (20:53):
Right.

Speaker 2 (20:54):
And you know, this shift really benefits both the
person receiving the care andthe carer, as it promotes
collaboration, bettercommunication and a shared
understanding of goals.

Speaker 1 (21:05):
So it seems like there's a growing recognition of
the importance of includingboth the carers and those they
care for in shaping this entiresupport system.

Speaker 2 (21:14):
Yes, and that recognition is so essential for
creating a truly effective andcompassionate care ecosystem.
It's about fostering a muchmore collaborative approach,
where carers and those they carefor can work together with the
support of the wider communityto really create a care
experience that is bothfulfilling and sustainable.

Speaker 1 (21:32):
You know, as we wrap up this deep dive into the world
of care and support, I'm leftwith a sense of hope and
inspiration.

Speaker 2 (21:39):
Me too.

Speaker 1 (21:39):
You know, despite the challenges, there's so much
good work being done and a realcommitment to actually improving
the lives of carers and thosethey care for.

Speaker 2 (21:49):
I wholeheartedly agree.
Yeah, it's been a fascinatingexploration and I'm really
struck by the dedication theinnovation and the compassion
that just permeates this entirefield.

Speaker 1 (21:59):
Yeah, We've really seen how the system is evolving
you know, recognizing themultifaceted needs of carers and
embracing all these newapproaches to support and
empowerment Absolutely, and it'sclear that this is an ongoing
journey with ongoingopportunities for growth and
improvement and collaboration.

Speaker 2 (22:16):
I think the key takeaway for our listeners is
this the world of care supportis complex and ever changing.

Speaker 1 (22:22):
Yeah.

Speaker 2 (22:22):
But within that complexity lies a wealth of
resources, a network of reallydedicated individuals and
organizations, and a sharedcommitment to creating a society
that truly values and supportscaregiving in all its forms.

Speaker 1 (22:35):
Beautifully said and remember this deep dive is just
the beginning, you know.
We encourage you to explorefurther, yes, ask questions and
really advocate for the kind ofsupport system that truly meets
the needs of both carers andthose they care for.
After all, it's a conversationthat affects us all, either
directly or indirectly, as wenavigate this journey of life

(22:56):
and care for those we love.
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