Rev-Tech Revolution
Discover the role of RevOps and Data Ops on business goals, listen to best practices and upcoming trends with industry leaders. Learn how to harness the power of your customer data to drive enterprise growth! Produced by ProSeries Media. For booking inquires, email booking@proseriesmedia.com
Episodes
December 6, 2024 • 36 mins
Join Ken Lorenz as he sits down with Tony Gray, a veteran business development leader and founder of the Global Business Development Association, to unpack the evolution of modern business development. From exploring the critical role of trust in BD to examining how technology enables human connection, this episode dives deep into what makes successful business development tick in today's digital age. Tony shares invaluable insight...
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In this episode, host Stéphane Zanoni sits down with Marc Low, Director of Innovation, Growth, and Emerging Tech at KPMG, to explore the rapidly evolving world of AI in the enterprise. From the overnight transition to conversational AI to the challenges of implementation and adoption, Marc shares his expertise on how businesses can leverage AI to boost productivity and stay competitive. The discussion covers a wide range of topics,...
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October 4, 2024 • 37 mins
In this episode, we dive deep into the evolving world of sales enablement and revenue operations with Rich Giorgi, VP of Sales Enablement at Swiss Re. Rich shares his 15-year journey in the field, discussing the shift from traditional sales roles to strategic revenue operations. Explore the impact of AI on sales processes, the challenges of implementing new technologies, and the importance of account-based marketing in long sales c...
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September 6, 2024 • 31 mins
Ken sits down with Leslie Parnell, a seasoned treasury management professional, as she recounts her extensive experience in the banking sector, from leading customer service at Bank of America to heading treasury management at Simmons Bank. In this episode, Leslie discusses the pivotal technological shifts that transformed banking operations, the vital role of listening to front-line employees, and the profound impact of AI on the ...
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August 2, 2024 • 38 mins
This episode, Ken Lorenz sits down with Victoria Savio, Senior VP at Voya Investment Management, to get into the interplay of technology and business strategy in the asset management industry. Discover how Victoria's team bridges the gap between sales, operations, and technology to drive efficiency and innovation. This episode is packed with insights on proactive management, the challenges of navigating a regulated environment, and...
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Today Ken is joined by Tim Brown, Chief Information Officer at Johnson Financial Group. Join us as Tim shares his insights on balancing innovation with trust, leveraging technology to enhance customer experience, and embracing emerging trends like AI responsibly. Tune in for an insightful conversation on the human side of digital transformation
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March 4, 2024 • 37 mins
Join host Betsy Peters and Justin Michael, expert on sales technology and author of "Tech-Powered Sales," as they discuss predictions for AI, consolidation, and innovation trends in the sales tech industry. They'll discuss strategies to master the latest technology as a sales leader, as well as how to develop business acumen in an increasingly AI-driven selling environment.
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Join us as Dr. Howard Dover joins Betsy to discuss the key ideas from his book "The Sales Innovation Paradox" including why companies struggle to achieve efficiency gains from new sales technologies. We explore the innovation adoption cycles faced by customers, sales reps, and companies and how they create inertia hampering performance improvements.
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November 3, 2023 • 31 mins
Today, Betsy is speaking with Sajan Gautam, Chief Information Security Officer at rvest Bank. Join us as they discuss viewing data as a liability to prevent overcollection, using AI to write automated cybersecurity playbooks, and Sajan's vision for using ML in fraud detection.
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Today Betsy is speaking with Mary Purk, Executive Director, AI and Analytics Research Center at Wharton. Join us as Mary discusses leveraging AI and analytics to enhance the customer journey, overcoming resistance to new technology, and bringing more diversity into revenue operations roles.
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Today, Betsy is speaking with Jonathan Fianu, Director of Global Revenue Operations and Business Development at ComplyAdvantage. Join us as Jonathan shares insights from his unique career journey, from entrepreneur to sales leader to RevOps executive. Betsy and Jonathan also discuss key RevOps topics like architecting flexible teams, establishing data benchmarks, and leveraging AI.
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June 9, 2023 • 56 mins
Today, Betsy is speaking with Stephen Diorio, a renowned RevOps expert and author of the book "Revenue Operations: The 21st Century Commercial Model." Join us as they discuss the most pressing topics in the world of Rev-Tech, including customer data fragmentation, the importance of data monetization, and the challenges of managing tech debt.
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May 12, 2023 • 39 mins
In today's conversation, Betsy is joined by Saul Garcia, the Vice President of Revenue Operations at Health Recovery Solutions. Join us as they discuss Saul’s journey from SalesOps to RevOps, the power of curiosity in delivering valuable insights, and the exciting possibilities of AI for automating sales and marketing operations.
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April 11, 2023 • 42 mins
Today’s episode is hosted by Betsy Peters. She is talking with David Goldstein, GCA Strategy & Insights at Johnson & Johnson. Join us as they discuss the significance of trust when making data-driven decisions, how curiosity drives innovation, and how David's experience analyzing data for political campaigns informs his decisions in the corporate world.
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December 21, 2022 • 51 mins
Today’s episode is hosted by Betsy Peters. She is joined by Vishnu V Ram, Vice President of Engineering, at Credit Karma. They talk about Credit Karma created powerful AI recommendation systems, how Credit Karma thinks about data trust, and the importance of transparency in AI.
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November 23, 2022 • 35 mins
Today’s episode is hosted by Betsy Peters. She is joined by Michelle Feinstein, Vice President of Global Wealth Management Solutions & Strategy at Salesforce. They talk about how to balance the conversation between technology and strategy, how to gain trust as a brand, and why teaching customers how to use tools is more important than creating new ones.
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September 23, 2022 • 45 mins
Today’s episode is hosted by Betsy Peters. She is joined by Mike Fazio, Head of Marketing & Rev-Ops at LSQ. They talk about how CRM’s have evolved into Systems of Action, how to get started in Rev-Ops, and how Machine Learning will push CRM’s to the next level.
Check out LSQ at LSQ.com
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July 25, 2022 • 46 mins
Today we have a special live episode, where Riva’s Ken Lorenz sits down to talk with Tiki Barber. They talk about Tiki’s football career, how Tiki almost went to work for Oracle, and life lessons about teamwork and failure.
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June 22, 2022 • 34 mins
Today’s episode is hosted by Betsy Peters. She is joined by Yan Yang, Chief Data Scientists at Deserve, to talk about how to go from big data to good data, how good data teams are like internal consultants, and the importance of making your data models fair and nondiscriminatory.
To learn more about how you can improve your customer data operations, check out https://rivaengine.com
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Today's episode is hosted by Ken Lorenz, VP of Sales at Riva. He is joined by Azret Deljanin, VP of Infrastructure and Security at Yieldstreet, to talk about how startups can stay secure, how AI is influencing compliance, and how yieldstreet is changing the way people invest.
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