When I think of working in sales, two movies come to mind: The Wolf of Wall Street and Glengarry Glen Ross. Ruthless sales tactics where people will stop at nothing as long as it lines their pockets with money. My old friend Lawrence takes me along his journey in the sales space from retail to B2B, and busts some myths of salesmen.
Guest: Lawrence Ly
Items mentioned:
Backdoor Banter Podcast:https://www.instagram.com/backdoorbants/
Grant Cardone training video:https://www.youtube.com/watch?v=VL1AESpPgNQ
Want to get in touch? Send us an email at ricenmicspodcast@gmail.com
Follow us on our socials: https://linktr.ee/ricenmicspodcast
Music: aKu - Love Shine | aKu - The Final Blow
Chapters
0:00 Intro
1:05 How we know each other
2:41 Why is Lawrence here, how he landed his first sales job
6:59 How Lawrence and I applied for work as 16 year olds
8:43 The WORST WORK EXPERIENCE EVER
12:48 The most satisfying quitting story
16:16 Never stay with the counter offer when you quit
18:39 What was the commission there like?
19:48 Extended warranties suck, my fridge warranty issue
22:38 The motivation to get into sales - wolf of wall street?
23:59 Was uni a scam?
25:53 Experience working at Bing Lee
27:55 That mate who hooks you up with the discounted goods
29:41 Leaving for ANZ, dead people getting credit cards?
32:57 Why not pivot into high positions within banking?
35:00 After ANZ - JD Sports, crazy customers, physical threats
43:20 How was the call centre environment?
45:16 The uni capstone unit, an interesting group
48:54 EHP Labs, $100 a day?!
51:41 Whoring yourself out for any role after graduating
54:20 The work at EHP Labs
57:28 How to tailor the script for influencers
1:01:19 The dream job wasn't the dream
1:05:16 Moving to Gartner after getting fired
1:11:29 Dealing with rejection
1:12:49 Advice for someone starting in sales calls
1:21:58 Why not advance within Gartner?
1:24:02 How many states are there in Australia?
1:26:11 How do you find prospects? A buffet during covid.
1:30:00 What is Lastpass? Other password managers
1:32:27 What other sales tactics are used in B2B?
1:35:22 How is salary broken down?
1:42:39 Why stick around LastPass?
1:43:41 More hours = more money?
1:46:25 How AI has helped in the world of sales
1:47:55 How to maintain business relations
1:49:32 Funny story - Lawrence's biggest Bing Lee sale
1:56:37 Most creative way to close a sale - PRETENDING TO CONVERT TO CHRISTIANITY?!
2:01:01 Advice for someone starting sales generally
2:03:18 Reading body language, finding common ground
2:06:33 Backdoor Banter Podcast
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.
Dateline NBC
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com
The Burden
The Burden is a documentary series that takes listeners into the hidden places where justice is done (and undone). It dives deep into the lives of heroes and villains. And it focuses a spotlight on those who triumph even when the odds are against them. Season 5 - The Burden: Death & Deceit in Alliance On April Fools Day 1999, 26-year-old Yvonne Layne was found murdered in her Alliance, Ohio home. David Thorne, her ex-boyfriend and father of one of her children, was instantly a suspect. Another young man admitted to the murder, and David breathed a sigh of relief, until the confessed murderer fingered David; “He paid me to do it.” David was sentenced to life without parole. Two decades later, Pulitzer winner and podcast host, Maggie Freleng (Bone Valley Season 3: Graves County, Wrongful Conviction, Suave) launched a “live” investigation into David's conviction alongside Jason Baldwin (himself wrongfully convicted as a member of the West Memphis Three). Maggie had come to believe that the entire investigation of David was botched by the tiny local police department, or worse, covered up the real killer. Was Maggie correct? Was David’s claim of innocence credible? In Death and Deceit in Alliance, Maggie recounts the case that launched her career, and ultimately, “broke” her.” The results will shock the listener and reduce Maggie to tears and self-doubt. This is not your typical wrongful conviction story. In fact, it turns the genre on its head. It asks the question: What if our champions are foolish? Season 4 - The Burden: Get the Money and Run “Trying to murder my father, this was the thing that put me on the path.” That’s Joe Loya and that path was bank robbery. Bank, bank, bank, bank, bank. In season 4 of The Burden: Get the Money and Run, we hear from Joe who was once the most prolific bank robber in Southern California, and beyond. He used disguises, body doubles, proxies. He leaped over counters, grabbed the money and ran. Even as the FBI was closing in. It was a showdown between a daring bank robber, and a patient FBI agent. Joe was no ordinary bank robber. He was bright, articulate, charismatic, and driven by a dark rage that he summoned up at will. In seven episodes, Joe tells all: the what, the how… and the why. Including why he tried to murder his father. Season 3 - The Burden: Avenger Miriam Lewin is one of Argentina’s leading journalists today. At 19 years old, she was kidnapped off the streets of Buenos Aires for her political activism and thrown into a concentration camp. Thousands of her fellow inmates were executed, tossed alive from a cargo plane into the ocean. Miriam, along with a handful of others, will survive the camp. Then as a journalist, she will wage a decades long campaign to bring her tormentors to justice. Avenger is about one woman’s triumphant battle against unbelievable odds to survive torture, claim justice for the crimes done against her and others like her, and change the future of her country. Season 2 - The Burden: Empire on Blood Empire on Blood is set in the Bronx, NY, in the early 90s, when two young drug dealers ruled an intersection known as “The Corner on Blood.” The boss, Calvin Buari, lived large. He and a protege swore they would build an empire on blood. Then the relationship frayed and the protege accused Calvin of a double homicide which he claimed he didn’t do. But did he? Award-winning journalist Steve Fishman spent seven years to answer that question. This is the story of one man’s last chance to overturn his life sentence. He may prevail, but someone’s gotta pay. The Burden: Empire on Blood is the director’s cut of the true crime classic which reached #1 on the charts when it was first released half a dozen years ago. Season 1 - The Burden In the 1990s, Detective Louis N. Scarcella was legendary. In a city overrun by violent crime, he cracked the toughest cases and put away the worst criminals. “The Hulk” was his nickname. Then the story changed. Scarcella ran into a group of convicted murderers who all say they are innocent. They turned themselves into jailhouse-lawyers and in prison founded a lway firm. When they realized Scarcella helped put many of them away, they set their sights on taking him down. And with the help of a NY Times reporter they have a chance. For years, Scarcella insisted he did nothing wrong. But that’s all he’d say. Until we tracked Scarcella to a sauna in a Russian bathhouse, where he started to talk..and talk and talk. “The guilty have gone free,” he whispered. And then agreed to take us into the belly of the beast. Welcome to The Burden.