Rev-Tech Revolution

Discover the role of RevOps and Data Ops on business goals, listen to best practices and upcoming trends with industry leaders. Learn how to harness the power of your customer data to drive enterprise growth!

Episodes

Revolutionizing Customer Experience Using AI with Vishnu V Ram

December 21, 2022 • 51 min

Today’s episode is hosted by Betsy Peters. She is joined by Vishnu V Ram, Vice President of Engineering, at Credit Karma. They talk about Credit Karma created powerful AI recommendation systems, how Credit Karma thinks about data trust, and the importance of transparency in AI.

Mark as Played

Gaining Trust as a Brand with Michelle Feinstein of Salesforce

November 23, 2022 • 35 min

Today’s episode is hosted by Betsy Peters. She is joined by Michelle Feinstein, Vice President of Global Wealth Management Solutions & Strategy at Salesforce. They talk about how to balance the conversation between technology and strategy, how to gain trust as a brand, and why teaching customers how to use tools is more important than creating new ones.

Mark as Played

Excelling in Rev-Ops with Mike Fazio

September 23, 2022 • 45 min

Today’s episode is hosted by Betsy Peters. She is joined by Mike Fazio, Head of Marketing & Rev-Ops at LSQ. They talk about how CRM’s have evolved into Systems of Action, how to get started in Rev-Ops, and how Machine Learning will push CRM’s to the next level. Check out LSQ at LSQ.com

Mark as Played

The Importance of Teamwork with Tiki Barber

July 25, 2022 • 46 min

Today we have a special live episode, where Riva’s Ken Lorenz sits down to talk with Tiki Barber. They talk about Tiki’s football career, how Tiki almost went to work for Oracle, and life lessons about teamwork and failure.

Mark as Played

Going from Big Data to Good Data with Yan Yang, Chief Data Scientist at Deserve

June 22, 2022 • 34 min

Today’s episode is hosted by Betsy Peters. She is joined by Yan Yang, Chief Data Scientists at Deserve, to talk about how to go from big data to good data, how good data teams are like internal consultants, and the importance of making your data models fair and nondiscriminatory. To learn more about how you can improve your customer data operations, check out https://rivaengine.com

Mark as Played

Reducing Security Hurdles with Azret Deljanin, VP of Infrastructure and Security at Yieldstreet

May 13, 2022 • 45 min

Today's episode is hosted by Ken Lorenz, VP of Sales at Riva. He is joined by Azret Deljanin, VP of Infrastructure and Security at Yieldstreet, to talk about how startups can stay secure, how AI is influencing compliance, and how yieldstreet is changing the way people invest.

Mark as Played

Strengthening Digital Relationships With Customers with Lori Lamkin, Corporate Vice President Dynamics 365

March 29, 2022 • 40 min

Join Lori Lamkin from Microsoft Dynamics365 and Riva's Ken Lorenz to dive in deep to discuss how CRMs have evolved, how they can be a competitive advantage in the hybrid world, and the difference between product promises and product truth. To learn more about how you can improve your customer data operations, check out https://rivaengine.com

Mark as Played

Amplifying Business Value through Sales Technology with Emily Bennett & Bob King

March 29, 2022 • 50 min

Listen in as insurance industry veterans, Emily Bennett and Bob King tell Betsy Peters, Riva's VP of Marketing, how technology has transformed industry compliance, individual relationships, and how the best insurance advisors combine EQ/TQ by effectively using CRM. To learn more about how you can improve your customer data operations, check out https://rivaengine.com/

Mark as Played

Tech for Superhuman Sales Success with Tony Hughes

March 29, 2022 • 48 min

In this episode, Ken Lorenz, Riva's VP of Sales, will be talking to Tony Hughes, author of Tech-Powered Sales: Achieve Superhuman Sales Skills, about the importance of "TQ" or Technology Quotient. Learn why it makes all of the difference for sales team success in the age of AI and salesbots. Join them to learn why customer data operations are the key to Tech Powered Sales. To learn more about how you can improve your customer data...

Mark as Played

Customer Insights at Your Fingertips with Nirav Doctor, Director of Product Management for Salesforce's Financial Services Cloud

March 29, 2022 • 34 min

Join Riva's VP of Sales, Ken Lorenz and Salesforce's Nirav Doctor as they discuss the current state and future promises of customer data operations, what's driving innovation at Salesforce and predictions for Data, Customer 360, and AI 3 years in the future. To learn more about how you can improve your customer data operations, check out https://rivaengine.com/

Mark as Played

Supercharge Your CRM with Aldo and Stephane Zanoni

March 29, 2022 • 15 min

For our first ever episode of the Rev-Tech Revolution podcast, Aldo Zanoni, the CEO of Riva, is talking to Stéphane Zanoni, Aldo's son and CTO of Riva. Topics range from why CRM and customer data operations are at the heart of digital transformation, to how being a family-founded company drives a relentless pursuit of customer centricity at Riva. To learn more about how you can improve your customer data operations, check out https...

Mark as Played

Popular Podcasts

Dateline NBC

Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations.

Crime Junkie

If you can never get enough true crime... Congratulations, you’ve found your people.

Stuff You Should Know

If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks then look no further. Josh and Chuck have you covered.

Morbid

It’s a lighthearted nightmare in here, weirdos! Morbid is a true crime, creepy history and all things spooky podcast hosted by an autopsy technician and a hairstylist. Join us for a heavy dose of research with a dash of comedy thrown in for flavor.

On Purpose with Jay Shetty

My name is Jay Shetty, and my purpose is to make wisdom go viral. I’m fortunate to have fascinating conversations with the most insightful people in the world, and on my podcast, I’m sharing those conversation with you. New episodes Mondays and Fridays. Listen anywhere you get your podcasts, and please rate and review the podcast if you enjoy it. Live life today ON PURPOSE.

Advertise With Us

Rev-Tech Revolution

Episodes

.css-14f5ked{margin:0;word-break:break-word;display:-webkit-box;-webkit-box-orient:vertical;box-orient:vertical;-webkit-line-clamp:2;overflow:hidden;}Revolutionizing Customer Experience Using AI with Vishnu V Ram

.css-r6mb8g{margin:0;word-break:break-word;display:-webkit-box;-webkit-box-orient:vertical;box-orient:vertical;-webkit-line-clamp:1;overflow:hidden;}Gaining Trust as a Brand with Michelle Feinstein of Salesforce

Excelling in Rev-Ops with Mike Fazio

The Importance of Teamwork with Tiki Barber

Going from Big Data to Good Data with Yan Yang, Chief Data Scientist at Deserve

Reducing Security Hurdles with Azret Deljanin, VP of Infrastructure and Security at Yieldstreet

Strengthening Digital Relationships With Customers with Lori Lamkin, Corporate Vice President Dynamics 365

Amplifying Business Value through Sales Technology with Emily Bennett & Bob King

Tech for Superhuman Sales Success with Tony Hughes

Customer Insights at Your Fingertips with Nirav Doctor, Director of Product Management for Salesforce's Financial Services Cloud

Supercharge Your CRM with Aldo and Stephane Zanoni

Popular Podcasts

For You.css-1r2bfgw{margin:0 0 -2px 5px;}

Revolutionizing Customer Experience Using AI with Vishnu V Ram

Gaining Trust as a Brand with Michelle Feinstein of Salesforce

For You